Still hard to get into driveway from busy road. But driveway is fixed! Guy inside worked quickly.read more

Rude service. Don't use the copy machine - customers aren't allowed to. BUT they don't have any…read moresigns up saying that when calmly suggesting to the employee that they should put up a sign (instead of embarrassing customers about "don't use that!") the employee rolled his eyes at me and said that it's up to management or the manager.

Jeff responded quickly & choices were presented well on the website. Installation was done well…read more New mailbox looks great.

Excellent service and so easy to work with. I texted Jeff and within the week he came out to remove…read moreour old mailbox and install the new one. Friendly, punctual, and he made sure to pet our dog!

I needed to go to a UPS store to return a couple of Amazon packages and this was the branch in the…read morearea open on Sundays. The drive to Rome from Utica was worth it. There was only one employee in the shop and she was efficient, courteous, and kind; she helped multiple customers at once and quickly got people out of the store while keeping her sense of humor.

Rude arrogant male employee there, i am well versed in shipping and he was combative and wasnt…read morelistening, i had to get upset for him to listen to what i was saying. His response 'oh' Terrible

Prompt efficient service every time with Amazon returns. Also good on shipping large oacksmage…read moreWill be back

Always friendly staff and quick service , parking easy & accessible . So many items to help you…read moreshipping needs

I would suggest that someone connected with this store, update your office hours online! I drove 45…read moreminutes only to discover that they close at 6pm...NOT at 630pm. The weekend office hours are way different than what is posted online. If you're going to showcase your business online like everyone else does, then keep up with your listings or else run the risk of loosing business. It's not hard!

First I called the UPS Store in Amsterdam to clarify details regarding my…read more potential shipping. Elio was patient, kind, and professional both on the phone, as well as his co-worker when I came in to mailed out package. Due to their appreciation of my attitude during the call and transaction to follow, I was granted a discount! What great service and a nice surprise! Jennifer Dreaper Montgomery County, NY

This last shirt order I had, has sent me around the town on a hunt more than others! After not…read morefinding crewnecks in XL in stores and online, and trying to find an inkjet printer I ended up at UPS. I called staples, only laser jet printers in case you were wondering. I called Coughlin Printing Group, they have inkjet but can only print on regular paper and canvas and offer larger printing sizes. What I needed was an 8 1/2 by 11 transfer sheet (iron on) printed to complete 2 child crewnecks for Black History Month. I called this UPS location and the rep stated he did not know if the printers were laser or inkjet, he'd never been asked the question before. I asked if there was a manager or anyone in the store who knew and he stated, there was not. I asked for the printer type so I could potentially google it. He placed me on a brief hold. When he returned he said it was my lucky day as the manager had just walked in and confirmed the printers were inkjet. I headed to UPS ASAP! Once I arrived, there are signs on the floor for social distancing and hand sanitizer is provided. The manager, Bob is who ended up helping me. I emailed my images to him and he was able to place them on a single page and convert the document to a pdf. He printed a test sheet to ensure it was the quality I wanted. Also to figure out how the transfer paper needed to be loaded into the printer. Once all the kinks were figured out, we printed my creation and I was all set. Took about 30 minutes but I was in no rush. Bob was super patience and helpful. He was insightful, paid attention to detail and made sure my needs were met. After finishing up, I asked what my bill total was and to my surprise, Bob replied nothing! He said you bought your own paper and we figured this out together while you waited patiently so you owe nothing. This was sooo unexpected and if I could have left a tip, I would have. Great customer service is NOT dead everywhere and this UPS proved that. I will definitely return for all of my future printing needs and I recommend this UPS and especially Bob! I'm willing to pay any day for services here! Check out the final product in the pictures that I created!

What a great staff.Always friendly and willing to help with all my shipping needs.Shipping with UPS…read moresaves me allot of money over the local post office.They even help me with the claim process when needed.

Always courteous and kind. Whenever I ship high value items ($2000+) I use this store and this…read morestore only. If they pack they guarantee 100%. I am quite thorough and neurotic when I pack my items and many of my clients have commented on how well my items are packed. The only folks I trust packing besides myself is this UPS store and I know I get compliments when they ship as well, I have direct proof of it. Anyway. They are top notch when handling your precious goods. A++++

I have been very happy with the prints I have received. The staff were very pleasant and helpful,…read moreand the location is convenient.

I dropped off a small box to ship usps with the standard $100 insurlance, when delivered I recd…read morecall that the envelope was opened and nothing inside . I called Sean at pac and mail he said he put my box in an envelope so it wouldn't get lost. The envelope was opened and box removed prior to delivery. Sean said he would start a claim with USPS. After weeks he said claim was denied , I sent him pic of envelop to contest the claim. I have had no email or phone response since, he won't call me and he answers the phone and says this is not Sean but I know it is. This guy is bad news, I bet he never put a claim in since he won't respond, next step nys claims court .

WILL NEVER GO HERE AGAIN! The owner of this business is so arrogant and narcissistic! Over a small…read morepiece of tape we asked to use, and his denial of that, this situation escalated very quickly. He proceeded to tell my husband that he is not a man of God or the man of the house because he lets his wife (me) run things. Completely OUT OF LINE! Mind you we have shipped over 1100 packages at this place since May, and they make 50 cents per package so losing one tiny piece of tape was not worth losing us as customers. This place needs to go out of business ASAP!

I have done business with this company twice so far. They have been professional, and VERY helpful…read morewith anything that I needed. They have EXCELLENT customer service, and if you have an issue with anything, they take care of it in a very timely manner. Each time that I ordered something from them, it was time sensitive for events that I have coming up. They got the job done, and I received my prints right on time. The quality of the printing is great, and I don't need to search for any other company to do business with. I am a filmmaker, and I need a lot of promotional materials. I will always use Platinum Exposer for all of my printing needs.

Platinum Xpozure offers fast and friendly customer service and the best prices on printing and…read moreflyer distribution. Great values and quick turn around. I like the photo verification of flyering distribution. We plan to keep working with Platinum Xpozure. Thank you Naquita and team.