If you go online and make an appointment before you go, this is the fastest DMV I've ever been too…read more In and out 10 minutes for a renewal, I've never seen that before. People working here are friendly and helpful if you have questions. If you don't make an appointment the line still seems to move along pretty quick. Really though I would strongly recommend making an appointment online it was surprisingly fast. They need to check you in with the machine to the left of the lobby facing the information desk, the security should point you toward it.

If I could give this place a zero star I would. This place is a joke. You go in there and the…read moreworkers completely treat you like crap for no reason. Just pretty much the fact that they hate their jobs. I clearly only go here when I need to and every time it never fails where I'll end up with the old miserable guy there in the front information center. This time I got him and another woman that will not even let you ask questions. The problem was my mother had to be there in order for me to register my car cause right now it's under hers. So the woman told Me "your mom has to be here because we can't share her info to you." I absolutely understand that, but I had more questions to ask that doesn't have to deal with my mother and her information. That woman whom I should have asked for her name, cut me off and talked over me. Wouldn't answer my questions not even for example: was there any other documents that I had to bring to get my car registered? Lol! I should have known it was going to be a shitty time there when I said "excuse me to her and asked for a pen" she just threw it at me like How dare I disturbed her talking to her coworker. Maybe they should work at the county building on the 1st floor and then maybe they'll realized their job isn't so bad. This is coming from a social worker who works at the county building by the way.

Thank you so much! I was impressed by the staff of this New York State DMV Office. Patty and all…read morethe others were very helpful, kind, and knowledgeable. We owe a great deal to state and federal workers and I am grateful for their service. My experience today demonstrated the efficiency of the process, and the helping spirit of the workers there. Keep up the good work, Westvale DMV. :) PostScript: I am not in California and cannot figure out why my profile indicates such. I am from Central New York, Onondaga County.

This is easily the best DMV I've ever been to including those in California, Pennsylvania and…read moreTexas They do let you make appointments however I walked in. They asked what I was there for- mine was out of state transfer of license and registration, which I thought would take several hours. They gave me the forms. They quickly called me up, helped fill out my forms. There was a lot of documents I needed to have - which I did, and in less than an hour, I was out of there , with my temporary license, new plates and registration - thank you to Patti and the other people who were great.

These are the friendliest, happiest people I've met at a DMV. You do have to get all your stuff…read morescanned for weapons before going in here. Maybe this is normal for NY state? The NY State DMV system overall is a dystopian nightmare, red tape that will financially strangle you. I could go on and on about that, but we're just talking about this office, so. They decorate their cubicles and often have nameplates with disney character on them. Hey, look. Y'all work at the DMV. Any drop of joy you can find to drink out of life? Go for it. I found that I was seen pretty quickly, which was nice. My registration and new plates cost me $104, which they said was normal. $79 for the registration. They didn't really explain to me, when I first came here to register my out of state salvage title, that I would have to come back again to register after getting a salvage inspection- I thought the $205 I paid for that was everything, but it was not. Eventually I went back to them, and was able to get my plates and registration at once, since I had a NY State salvage title. Yay! They didn't mention that I had to get an inspection as well, something you do before you get your registration, in California, and maybe that's the case here when the car isn't newly registered for the first time? I did find a little piece of paper that mentioned I had a 10 day "grace period" to get an inspection. A different inspection from the salvage title inspection, which I guess couldn't have also inspected my tires and stuff while they were there. Because NY State. Anyway, glad I caught that, because nobody told me I had to do it! Still listing this as "good" because I didn't spend 6 hours waiting with hundreds of people wetly coughing and reeking of dirty diapers and unwashed bodies while my will to live was slowly leached away. So, there's that.

Friendly, fast and efficient. I was in and out in no time; even taking into account the 18 forms of…read moreID that NY requires you to have to get a license.

Got there at 2:50 for my 3PM appointment, didn't get called up until 3:30 just for the lady at the…read moredesk to look me dead in the eyes and tell me that the transferrable registration I was given and the bill of sale wasn't enough to register the car I just bought out of state EVEN THOUGH ITS LISTED ON THE SITE AS ACCEPTABLE PROOFS. The manager saunters over and then just parrots her. Unbelievably poor service and a waste of time dealing with these people.

Went there last year, got my car registered without much trouble. Had a title question, wasted time…read moreon their useless phone trap only to be told by a machine they aren't going to help. Went there in person got met by 2 guards that said their majesties are not taking walk ins. Then they close at 4:00. What a sham of laziness!

The DMV kind of looks unconventional to me being in a strip mall. It's pretty small, but it was…read moresuper fast and efficient. Everybody was friendly. Everything got done very fast. You know I did not have a problem at all. probably one of the fastest efficient experiences at a DMV I've had in my life. Thank you for making this usual painful process painless.

Except for today, over the past 30 years, this particular DMV has been at least 4-star worthy. The…read morestaff has always been very helpful. Today was an experience in rudeness and disrespect. I called with really basic questions about registering a new vehicle purchased out of state. I was met with snark, sarcasm, and "call the dealership about that "(it was a question about a NYS rule). Someone needs a re-education in customer service!

Unreliable. They cancel services in Old Forge, which makes it very disruptive for people who live…read more60 miles from the main office. Imagine a business trying to register a car or truck and having to drive 60 mile one way.

Excellent service very thorough will go there instead of Oneida County everytime…read more From the Security gaurd to the intake specialist professional an courteous

To give one star based upon my visit is generous. I don't understand why these employees are so…read morerude. You make more than enough money to sit in a chair and over check paperwork, type of few words on paper and course take money. I've never met such miserable hags in my life. I'll pray for you all.

After paying they sent me to uceusa.com (American Safety Council) for course. It is a shady…read morewebsite. They are merely a front to funnel your traffic to other third partner. They failed me and request me to pay again after I failed my security question. Don't they know how a password works? Failing someone because they fail a quiz about their course is understandable. Failing someone for failing to answer questions about themselves is not. This is a total scam. They outsource your course to American Safety Council. They don't really provide the course, just a middle man. They are just trying to get your money.