Decent service but a small post office. They have a drop box in front and one just down the road.read more

I had called there because my package from Amazon's tracking number stated it got lost and the…read morePostmaster Karen was very respectful and helped me address the issue that I had and was able to answer my questions. Thank you so much for your patience through this rough time. I will recommend this Post Office anytime. Thank you again.

Availability on the phone for quick questions. Also, availability of the supervisor, who also never…read moreanswers his phone, which is given to callers who try to call the post office. Because I'm very sick from chemotherapy and radiation treatments. I had a question and I spent one week calling multiple times each day but to no avail! The same thing goes with the so-called supervisor who is at another number. When I brought this up to the young lady, who was there She told me she was just a part timer. The office was totally still and vacant of any customers and that young lady had all the time in the world to pick up a telephone to speak for 30 seconds.

I sent a package from Syracuse NY to Rome and nobody told them to hold the package at the post…read moreoffice it say leave at the door on the box for the person it was being sent to.No this man is saying that he didn't get his package and he don't have no way to the post office. I try calling and nobody will answer the phone,I am so very pist off and well as my friend and he is home all day everyday.

1 person working and a line out the door unbelievable nice that's why we use ups never…read moreagain!!!!!!!!!!!!!!!!!!!!!!!+

This post office location is precisely what one would expect to see in a historic town. It's…read morearchitecture is charming and historic with a big staircase leading through the lobby. Once inside, it appears humble in size compared to the grandiose exterior. I visited to mail some time sensitive thank you cards. I approached the young lady at the counter to inquire if these would go out the same afternoon. She was very friendly and assured me the cards would be mailed out the same day.

The notification from website said my package was delivered today in the parcel box and I went to…read morethe mailboxes and no key, I called the customer service 800# they filed a report. I really needed those items. So I tried calling Pritchard St., in Utica, I literally called 15 times and when they said leave message but you couldn't leave one. So I went to the post office they made it sound all good, she was going to tell a supervisor, and they said they were going to find the driver. Really look to see who had my route. Needless to say no one called no package delivered. This is the 2nd time this has happened and the post office found the driver the 1st time and he brought it my house and apologized for putting key in different mailbox. Postal service is absolutely horrible!!

You can't get ahold of anyone by phone. It directs you to the operator and you get a busy signal…read moreand then it disconnects you.

shipped a chandelier from this office. arrived damaged. I went to claim insurance on the damage but…read morefound out this shipper only insured it for $200 dollars when we told him it was worth $1750. when I confronted him about it he said we signed a paper that stated $200. we asked him to produce the document and he couldn't. his response was you're getting a reasonable amount from FedEx I'm having no further contact with you. he would not return a simple email when I asked him to let me know when he receives the check from fedex and when he sends it out. no response. instead I received a check in the mail with $24 postage due. what terrible customer service. I support all veteran owned businesses but its representatives like him that give veteran owned businesses a bad name. I was a returning customer and to treat me with such terrible customer service and lies, Ill never go back but I doubt if he cares.

I am absolutely thrilled to give a 5 Star review for Robert at ShipRite ; This guy was super…read moreefficient, super nice, and the best Shipping service ever. He was so helpful in packaging an antique sign I was shipping to California. He returned calls, listened well and knew exactly how to get my shipment going. If I could give 10 stars I would; Robert deserves 10 Stars for sure. Thank you so much Robert. Robert is professional and a fantastic guy to deal with. Great service ! Kindest regards Paul C Burbank CA