This is, without question, the most unreliable courier service I've ever dealt with. While there are known national challenges, this specific location exacerbates the issue with operational inefficiencies and inconsistency. Their counter hours are so unpredictable that even bankers might be jealous, and their delivery process is abysmal. The only semblance of insight into their operations comes from Informed Delivery, which highlights just how chaotic their courier services are. I can see things that are supposed To be delivered, and watch them slip by a few days or knock on my neighbor's door to see if it was misdelivered...again. This isn't an isolated issue tied to one postal worker; it's clearly a systemic failure. Additionally, the forwarding process within the same post office's domain is shockingly slow--it took over a month to forward mail, which is inexcusable given the availability of modern tools and technology. Considering the ever-increasing cost of postage, one would expect far better service. They should prioritize improving their core functions rather than juggling additional responsibilities like Amazon deliveries. If I have something important or time-sensitive, this is the last service I would trust to handle it. read more

I read the old reviews about this PO, but took a chance because I was in that area. The counter was closed and lights turned off at 1:30pm even though that was within their open hours. I came to drop off 4 prepaid packages. I tried the outgoing drop off. The third package jammed up the drop box because the bin behind it was full. I jiggled it to get it un jammed so I could drop my 4th package. Someone from the back screamed 'Quit doing that you will jam it up." I asked them come to the door and take my last package. No answer, even when I knocked on the door repeatedly. I had to mail the 4th package elsewhere. I guess all the stories from the last few years have been true. How has this post master been allowed to stay in this position? read more

I'm giving you a zero no stars!! I get the wrong mail every day in my box because these mail people dont know how to read and when I confront them, they start screaming and yelling at me. I live in Creekside off of Sanderson Road in Harvest and they are the most rude and unqualified mailman. I'm not doing your job of delivering packages that you can't seem to get right for you Any more. Happened way too many times Learn to read. read more

They say they only take exact change for cash and no credit cards. Rude people at counter.

If you can I would highly suggest you avoid this post office. Never enough Customer Parking, Postmaster here could care less about handicap parking, she indicated allowing employees to park in the handicap spaces was ok even if they were not handicap. I am a 100% disabled Veteran and attempted to explain to the postmaster there were currently two cars parked in those spots that were not handicap or were not showing the proper placard/plate. Those cars belong to employees. Only thing she said was for me to complain about it to the online post office. This post has a lock of proper management and supervision for a government facility. I am also a retired GS14 and understand the process....get her out of there. read more

I dropped off to 2 packages to go out on the 16th of November. They were to be sent priority mail. The Clerk #11 said they should arrive by Tuesday the 19th. The packages are still sitting at the Harvest post office, and it is now the 24th of November. What the HELL is going on up in that place!! I want an answer, and I want it NOW!! as to why my packages are still at the post office after being dropped off on the 16th of November. read more

Amazon delivery. I'm not sure what has happened but whenever I have a packaged this is scheduled for Sunday delivery, the carrier will NOT deliver it, as a matter of fact, this Sunday I don't think I saw a truck come by my house. This is unacceptable, especially since I was waiting on that package. All the carrier needs to do is GET OUT OF THE VEHICLE and leave the package at the front door and stop being lazy. THAT'S PART OF THE JOB. This is so frustrating and it needs to stop. When people are expecting packages, and the PO has them, there is absolutely no reason for the package to not be delivered. Additionally, I've been calling and no one answers the phone. read more

Package was dropped of at 9:30 on a Saturday. It's Wednesday and the package has next left. How does the postal Service allow these people to keep their jobs. read more

SHOULD BE CLOSED DOWN! Packages never leave here on time, and they CLOSE EARLY!!! I got here before the posted closing time just for them to be locked up. Thanks USPS! Will never ever return here again and would recommend everyone else do the same. This place is horrible, you're better off driving to Huntsville. read more

Workers at this post office are all lazy, rude, and slow. It's like they think they own the business and can treat customers any way they want. When in line, which most of the time are slow, it reminds me of the "Seinfeld" show, with the "Soup Nazi". It's like customer have to be careful what they say and how they say or else it's, "No mail for you!" I know it's a hyperbole but this is by far the worst post office I've been to ever. read more

they never answer their phone, I called 5 times and was told to call back or when they tell you to wait for the next agent they hang up

Let me tell you... being called a lazy bitch at the post office was not on my todo list today. In front of my 16 month old. All because I commented that it was obnoxious to have to come to the post office for my Amazon packages that they refuse to deliver. I then got screamed at about it and called a lazy bitch because I order my dog food from Amazon instead of getting it at Walmart like a "normal person". BY THE SUPERVISOR. And then told that my comments from now on needed to be kept to myself. IN A THREATENING MANNER. So someone tell me why these post office workers haven't been corrected or fired for how they treat us as customers. If I could give a -10 I would. also. It was very clear that this is a normal thing since the employees were loudly complaining about me while they were getting my packages and then when she came out screaming they all cheered for her. read more

Harvest Post Office is the worse place for any kind of delivery!!!! Whether it be putting mail in the right boxes or saying they deliver your packages, which is BS!!! The carriers just don't want to take time to drop them off!!! Turn this post office in for poor service!!! read more

Once again, this post office said they delivered a package to my mailbox and it was not there. It was a Sunday and I was home, I was even outside working in the yard, so no one came along and stole it. Last time they left it at a neighbors a quarter mile away. This time I checked with all the neighbors. No one had it. It was a Sunday, how many packages did he have, that he couldn't get one right? Of course all the post office will say is the tracking number says it was delivered. With all the 1 stars on this review site, apparently it doesn't do any good to send in a review. Nothing changes. read more

Never open on time. Everyone is on lunch at the same time. Had to wait until they found postage stamps. Always have to wait until they are done discussing personal issues. Also, always have to give neighbors their mail. There's no telling what mail we have missed. read more

This is the worst post office anywhere! They have lost my packages completely when somehow tracking said it was out for delivery. They have delivered my prescriptions to the wrong address. They put a package on top of the flower box that is attached to my mailbox- on the street where anyone could have taken it. I was updated most recently that they "ran into an issue when attempting my delivery - but would try again later". I had been home all morning and no one had been by so I called. First she asked did it need to be signed for? No. Then she said Amazon updates tracking status incorrectly. Not true, they can not do that. Then she said that it had not left the po yet bc it is too heavy. It was 58 lbs, postal employees are supposed to be able to lift up to 70 lbs. Then why weren't they truthful? Because this way I wouldn't find out that they had no intention of trying to redeliver until after they closed on a Friday afternoon and I would have to wait until Monday to pick my package up. My partner had to leave work early to pick it up and even the post master said he wasn't sure if he could lift it. So he had another customer help to put it in our car! What if that person hurt their back?! I think this is petty pay back for complaining about poor service in the past. It's also just how they do business. They have terrible reviews on other websites as well, some going back 8 years!!! read more

This Post office is terrible. The only reason I go there is it is closer than my actual local post office. Yesterday I was going to mail one small package envelope. I had already entered with no one saying anything. I did not have on a mask due to a medical condition, which, in Gov Ivey's Safer Home "Mandate" is one of the many exceptions. When I got to the counter the Postal Worker took my envelope and began to process it, then stood in the middle and says, "You don't have a new ask! I told her I have a medical condition. When t the end said I'm just doing my job. I said I know but the mandate states a medical condition exempts me from wearing the mask. She said I can refuse to serve you because you don't have a mask. I told her again that I was exempt from it and could show her in the mandate. She said I know but I can refuse you. I said forget it and took my things and left. This was on 08/19/20, at around 12:45- 1:00 PM. I wish I knew the workers name. Needless to say I will be reporting to a higher level level! I will also drive the extra miles to another post office!! read more

I have been experiencing missing Wall Street Journals which must use USPS for delivery in my area. After several repeated problems, I was speaking with an employee, other than my carrier, who had helped me in the past. At some point a man interrupted our conversation and when I asked he Identified himself as the Post Master, Joe Massey. He was dismissive, condescending and at one point appeared to mock my pronunciation of my Street name. He claimed that all mail matter was delivered each day and if I didn't get my newspaper it was because the parent company hadnt sent it for delivery. When I told him that prior to this spat of missing papers, another employee had stated that they were not always sorted on a daily basis, especially Saturday mornings.--he said that could not have been true... in other words.. I was fabricating.. not a nice conversation. In this instance ,according to PostMaster Massey, the customer was not "always right." Very poor customer relations skills! read more

The worst service from any post office I've ever experienced.. Every year my mail gets lost /delivered to the wrong address sometimes not even the right street.. I've been waiting for mail to arrive that was mailed from NC on December 4rth and still nothing.. The mail im talking about is from three separate companies in three different southern states. ive dealt with for a long time.. Half the time on Saturdays he doesn't even come down our street.. I have a camera on my mailbox that proves so. Ive called many times in recent years only to be given the run-arround . Ive received mail in my box from the wrong street numerous times. Zero accountability, Zero effort, sure wish i could leave a zero review.....Im perusing legal avenues as someone has to be held accountable for their negligence.. read more

worst post office ive dealt with from packages saying delivered and not to scheduled pick up not being picked up call the post office to give feed back only to be left on hold for an hour to be told to call back the next day read more

Misdelivered packages, late or no delivery, no delivery at all in my neighborhood for the past two days. Hey folks- if you can't do the job, give it up and let someone else try. read more

great office - great staff - convenient location. never a problem with shipping or delivery!

99% of the time I go into the Harvest Post Office no one is happy or nice to work with. The customer service here is so very bad. Please train your employees on customer service. read more