Easy four stars as far as Post Offices go. The staff is consistent and work hard. This is a small…read moreenough office that they know you when you walk in if you frequent them. They don't have a large selection of supplies or stamps, but their service is key. Four stars from me in the post office category. I don't need frills...I need service without having to wait in a long slow line.

This is a small post office. Generally, there is one person working the counter. The staff have…read morealways been friendly and helpful. Don't expect a "weigh your own" postage meter, or an in-office gift shop area like the post office on Wynn Drive, where you can purchase envelopes, greeting cards, flats of unique stamps, boxes, etc. This is a no-frills post office with counter service, indoor P.O. boxes, and at least one drop box outside. I generally drop off my items in the drop box. All my insider counter transactions have been seamless and friendly. There's never been much of a wait, maybe 1-2 people in front of me. Parking is a breeze because, again, it is never really busy at this location. Do pay attention to their hours. It looks like they close for lunch.

No one ever answers the phone. I've called 20 times over a 1 year period and no one ever picks up…read more I've had packages and mail go missing. For a time during 2020/2021 i had all my credit cards that were being sent to me go missing to the point my card companies had to send them via FedEx because they would never get delivered via USPS. But probably my worst experience was last year in 2023... It was a Thursday and I had been expecting a package of very expensive medicine that was temperature sensitive and although it was in a cooler with ice, it was very hot outside. Usually my mail gets delivered very late anywhere from 6:30-8:30 pm on average, but this package never showed up. I looked up on Informed Delivery to see what happened because it is not unusual for my mail person to just not deliver to me. I assume because it gets too late and i must be on the end of their shift. Informed Delivery had the package marked as undeliverable and sent me to a link to either request it be redelivered or to pick it up. Because there was no reason it could not have been delivered in the first place other than the driver just didn't feel like coming, I selected hold at post office and went down early the next day. I went to the post office on Friday morning and was told by one of the gentlemen that worked there that since I did not have a slip, it would be hard for them to find the package but he'd go take a look. He came back after 10 minutes and said he could not find it but that he would put a note on his boss's desk to contact me when it was found and said that more than likely it was being loaded on the truck for that day's delivery and if I did not receive it to come back tomorrow, but that he was sure it would be delivered. I went home and waited all day.. but the package was not delivered. I was very busy the next day and was not able to go back to the post office until the afternoon. I went back, waited in line, and spoke to a different man than the day before. He said he would check the back for the package and again did not find it. Then he said he would go ask his boss about it. I believe her name was Darlene but I could have that wrong. He went to go talk to her while i stood there for 40+ minutes. Meanwhile a nice younger lady who was obviously feeling bad I was waiting so long, asked if she could help and explained to me how sometimes if the truck is overloaded packages might be marked out for delivery that aren't and that they usually get carried over to the following day but remain in bins in the back until they can be loaded. While she was explaining this to me, she was also helping another gentleman who had come in because his package was marked as delivered but had not in fact been delivered and he had been home waiting for it. The gentleman who was "helping" me finally came back and said, "i'm off now" and left. I was honestly so stunned he had me wait for 40+ minutes to come back and just say "I'm off" like what? Realizing I would not get any help, I went home. My package again was not delivered. At this point I called the USPS hotline and put in a missing package report. I should also mention that during this time I had made several attempts to call this particular Post Office but no one ever answered the phone which is why I had to keep going in. The next day was Sunday so there was no hope of delivery that day. Monday morning I again went down to the post office and spoke to the first man I had spoken to on that prior Thursday. This time he was much more helpful and printed up the package's travel log. He explained to me how the packages get put into bins and that the bins are what is tracked, not the actual package, so sometimes there can be issues with tracking that shows it being closer to my destination than it actually is. That being said, if a package is marked out for delivery like mine was, that means it was loaded onto the delivery truck. He then had me wait to the side to speak to his boss (whom I think was named Darlene but again I'm not 100% sure on that). She was speaking to another woman who also had a package missing for several days. So I waited in line to speak to her. She told me the exact same thing she told the lady before me, to write down my information and if they find the package they'll call me and to go home because they don't load the trucks until 10:30 (which explains why my mail gets delivered so late.) At this point my medicine had been traveling in the cooler in very hot conditions longer than it should have so i was sure it was going to be ruined. At 12:30 I got a call saying they had finally found my package. By this point having spent 3 days traveling to Madison and then another 5 being lost, the medicine was bad. I no longer purchase mail order medicine because I cannot rely on deliver as this happened again multiple times. 2 stars because some of the people were very nice even if their hands were tied.

This post office has the rudest workers. Today I accidentally spelled Philadelphia incorrectly on…read morethe outside of the package I was wanting to send. Then, this post office worker proceeded to MOCK ME in front of everyone who was in there because of the error. English is my second language so I was very embarrassed and could not understand how this guy thought that was okay. Then he wouldn't ship off the package for me. He kept screaming for the next in line person over my head and ignoring me. I got a new package and fixed my spelling and he still wouldn't sent it out and continued to laugh at me with the other customers saying I couldn't figure it out. I eventually just walked out. Extremely rude worker. Post office do better!!!! Making fun of customers is never okay!!!!

The people at this location are very helpful, friendly,courteous. They always greet you with a…read moresmile! They have always answered any questions I ask! The carrier on my route is kind and friendly. He also always has a smile when he greets you. These men and women work hard for us and should be paid well! Thank you all for your hard work and dedication!

This usps location should be ashamed of themselves forreal. roads have been absolutely fine in most…read moreareas and they refuse to deliver because "iTs ToO cOlD". what happened to rain, snow or shine? soft as jello pudding

This is, without question, the most unreliable courier service I've ever dealt with. While there…read moreare known national challenges, this specific location exacerbates the issue with operational inefficiencies and inconsistency. Their counter hours are so unpredictable that even bankers might be jealous, and their delivery process is abysmal. The only semblance of insight into their operations comes from Informed Delivery, which highlights just how chaotic their courier services are. I can see things that are supposed To be delivered, and watch them slip by a few days or knock on my neighbor's door to see if it was misdelivered...again. This isn't an isolated issue tied to one postal worker; it's clearly a systemic failure. Additionally, the forwarding process within the same post office's domain is shockingly slow--it took over a month to forward mail, which is inexcusable given the availability of modern tools and technology. Considering the ever-increasing cost of postage, one would expect far better service. They should prioritize improving their core functions rather than juggling additional responsibilities like Amazon deliveries. If I have something important or time-sensitive, this is the last service I would trust to handle it.

I read the old reviews about this PO, but took a chance because I was in that area. The counter…read morewas closed and lights turned off at 1:30pm even though that was within their open hours. I came to drop off 4 prepaid packages. I tried the outgoing drop off. The third package jammed up the drop box because the bin behind it was full. I jiggled it to get it un jammed so I could drop my 4th package. Someone from the back screamed 'Quit doing that you will jam it up." I asked them come to the door and take my last package. No answer, even when I knocked on the door repeatedly. I had to mail the 4th package elsewhere. I guess all the stories from the last few years have been true. How has this post master been allowed to stay in this position?

Depending on the time of day I departed my office building, I would often drive by this post…read moreoffice. It's large from the outside; however, the interior waiting area (where the line is to get a post person to help you) is rather small-ish. I'm sure the rest of the space is put to good use as I understand this location is a postal "Distribution Center" and they appear to have a sizeable amount of post office boxes. I've only used this post office for mailing items or using their blue bins out front. I haven't used their post office boxes or passport services at this location. I found the staff to be just fine and never had any problems at this post office. I like this location and even though it's on a busy street, Wall Triana Highway, it's not too difficult to pull in heading south in the parking lot, drop off items in the blue bins outside, and then turn left to go north and depart.

loses mail. Very late deliveries - like over 3 weeks. Poor, poor service. They need to retrain…read morebut I am certain that the Post Master General will not do their job since they work for the government. They are costing me money!! I live in Madison Alabama

This post office is an overall decent post office and serves the Huntsville, Alabama area generally…read morewell. The staff is friendly and I was in and out in a relatively quick amount of time. I travel a lot for work and frequently have to use post offices to get packages out. This particular post office was a good post office.

This is a nice small post office! Easy in and easy out as Zack stated. The staff are always…read morefriendly and helpful and there's a blue mailbox drop box out front. Nice that this post office is here and is off the beaten path! I've never had much, if any, of a wait time when using this P.O.

Great people very friendly environment very helpful and very nice help me with my mailread more

Customer service was lacking. The store was a disaster and uncomfortably hot while waiting for…read moreservice. After answering all the standard questions (if we had liquids or hazardous materials) they were being nosy asking what was in our colorful box we were shipping. That made us both uncomfortable. We won't be back.

These people are incompetent! and Rude! My son took a box…read morethere to mail. They put stamps on the box. The USPS returned it to our house with a sticker saying that boxes over a certain weight cannot have stamps. (I am assuming this is some reaction to terrorism) I took the box back up there and the lady said that she knew it wouldnt go. But she still put stamps on it anyway. Then when I told her I needed it fixed, she said I would have to pay (AGAIN) the postage for the metered mail. She expected me to pay her business for her mistake. She was very rude, made no effort to correct her own mistake. If mailing is their business, they should be aware of the guidelines for the USPS and never allowed a box with stamps to go through their business.