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US Post Office

1.9 (30 reviews)

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3 months ago

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10 months ago

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1 year ago

They haven't apologized or reached out to deal with my complaints at all. So it only shows that they don't care at all!

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1 year ago

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4 years ago

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2 years ago

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4 years ago

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7 years ago

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5 years ago

Horrible service from a girl! Has attitude, like damn if you hate your job and customer service, maybe you should quit.

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6 years ago

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2 years ago

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6 years ago

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4 years ago

Worst service , especially pertaining to passports! The guy is a joke who is suppose to know and do the process of the passports.

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12 years ago

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6 years ago

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5 years ago

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11 years ago

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5 years ago

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6 years ago

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8 years ago

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7 years ago

These people constantly mess stuff up, they are rude and slow. Their is no reason for them to continue having jobs

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Photo of Shawn D.
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12 years ago

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12 years ago

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12 years ago

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13 years ago

Usually only 2 workers so the line can get long, esp the closer 5:00 you get. Otherwise good. Passport services&pictures here also (by appt)

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Photo of Jenny C.
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10 years ago

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10 years ago

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8 years ago

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10 years ago

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10 years ago

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Ask the Community - US Post Office

Review Highlights - US Post Office

Because of the service and care and consistently good service I receive from the Gurnee Post Office, I drive the extra distance to mail my packages from here.

Mentioned in 2 reviews

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US Post Office - Storefront - hidden in corner of strip mall

US Post Office

(2 reviews)

POST IT This post…read moreoffice is completely hidden in the corner of a strip mall. I caught it out of the corner of my eye. I drove in to drop off my mail and when I went to check in on Yelp the location didn't even exist. Now I know why no one was here because if its not on Yelp, then it doesn't exist. So look out US Postal workers because you've been listed and the Yelpers are coming. We're also gonna ask you to weigh packages. Ha! This place was completely empty. I can't stand going to Chicago post offices anymore because it usually takes 45 minutes to get in and out. So it would be worth it for me to drive here and back to Chicago in order to mail my packages. I found it funny that it closes at 4:30pm on Mon to Fri but my mail is picked up at 5pm inside. Is there a party going on for that half hour? How do I get in to the locked building to drop off my mail, after 4:30? Why wouldn't they just list mail pick up at 4:30pm? See these are questions Yelpers need the answer to. Well welcome to the world of social media US Post Office location. Keep up the good work and I'll be looking for some other Yelpers to share there experiences here!

I have lived in Chicago, Western Springs and now Winthrop Harbor. Before moving here I had only…read moreexperienced horrible service from postal workers who seemed to detest their jobs. Then we moved to Winthrop Harbor. The postal workers at the Winthrop Harbor Post Office are the friendliest you will find. They welcome you with a smile, actually talk to you and provide exceptional service. The postal carriers talk to you if you're out in your yard and will even bring your mail to the door if it is bad weather. I have never had a bad experience in the 4 years we live here. This post office should be used as a model for other post offices.

US Post Office - postoffices - Updated May 2026

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