I was greeted by Jason at the front counter, and I told him what I needed to print. He was very…read morehelpful and walked me through the process of emailing the image to the FedEx email address. I received a code very quickly and provided that to Jason. In just a few moments, my order was printed. It came out beautifully! I am very pleased. In addition to printing, they also do boxing up and shipping your items and packages.

Hello my name is Reginald Ballard I am a former employee of…read moreFedEx Office from 2/12-11/22 so about 9 months and It had its ups and downs mainly downs. I have never been in a more uncomfortable environment in my life working at this store. I was the only black person working in the store and I have never been in that type of situation, I was also told by numerous people that the black employees at this location never last so that made me uncomfortable from the start. To start off A few coworkers (Nar Brant Kevin and Julia) were rude and snarky I honestly don't know how or why they work in customer service. Some of the interactions Ive witnessed them having with customers was unprofessional and at times I sympathized with some customers because I saw how Julia treated them. Their attitudes towards me was worse from just being rude and belittling for no reason being talked to in a condescending manner from the first day I started, Julia said " I have to talk to you and be a b*tch towards you thats the only way you would learn". I was also approached almost daily by Brant and Nar with these "black guy" stories and i don't know if it was meant to make me feel more comfortable or to assure me they have connections with black people but that made me feel super uncomfortable but i would smile just let out a nervous laugh and walk off. It was also time when my belongings were being examined while I wasn't there i couldnt even say to much because I would be deemed as defensive or aggressive which I felt as if I was being labeled .there were days where I felt isolated and stayed to myself because of the energy of just feeling unwanted. I was terminated for violating the attendance policy, which doesn't allow any grace period the days I was late I was literally off by 3/4 mins but I was also told that if I didn't get fired for that it was going to be something else seems as if they just wanted me gone I file for an appeal but I dropped it and decided to start something fresh with a more inviting environment

I bought a computer at the Hermitage store the people in that department were very helpful but as…read morefar as the ones that work up by the copiers and such are a miserable bunch I didn't grow up in this IT age and struggle sometimes but at staples Hermitage those people act like you're really putting them out if you ask for assistance.

I spent close to $700 shipping personal items from Pennsylvania to California for my mother and two…read moreof the boxes arrived damaged and the boxes were torn. The boxes were torn even though the boxes used were made for shipping pictures and we used the proper packaging materials and bubble wrap to protect the pictures. Both Staples and UPS have denied the claims we filed. Next time I will use Fed Ex.

The team was kind, knowledgeable and cheerful! Helped me ship the documents I needed to…read moreinternationally and were very professional! Definitely recommend !!!

I filled out their online form and called them twice to have some copies made for an important…read morebusiness meeting. I never got any contact back whatsoever and I lost a very important opportunity. I called during their business hours when it said it was open on their website and just kept leaving messages. I also uploaded with detailed information of what I needed and never heard back.

This place was a great one stop shop for dropping off packages for all types of carriers. Employees…read morewere super friendly and helpful. It's obvious they go the extra mile to care for their customers.

This store was closed when I walked up to the door. They opened it and offered to ship my package…read moreeven though they had closed a few minutes. I am very grateful for their help shipping my package on Saturday instead of having to wait until Monday. Overall, this is a great store and I would recommend it to anyone.

The people that work there are so friendly even though the customers are rude. They are so helpful…read moreand go out of their way to help.

Tried to have a Trust notarized, scheduled twice and went to the UPS store and found out the notary…read morewas not available. Total waste of time relying on the UPS store for notary.

Experience was lousy would not recommend for shipping anything and their phone system is a pain can…read morenot get through it can not give it a star at all

Had package arrive for delivery on December 9 and was out for delivery. Didn't receive on 9 ,10 or…read more11 because of snow which I understood On 12 th was out for delivery and did not receive because of snow. There was no snow on 12 th and roads were bare. Out for delivery on 13 th and did not receive they said nobody home or a business. I was at my home (not a business) all day and no fed ex truck tried to deliver. On 14 said package out for delivery and never came. No reason called fed ex customer service and the put in ticket to expedite delivery. On 15th out for delivery and didn't receive. Out for delivery on the 16th and I called customer service after last time they said it would be here customer service promised I would get my package by 8:00 pm. And would text me when they were close. Got text at 8:15 pm and they said due to operational difficulties I would not get package delivered. Until the. 17th. I am beyond words to describe how bad their service and communication is. Will never use fed ex again and if I order something thy is going to be shipped fed ex I will cancel order

The nicest and most helpful people ! They help when I don't…read moreknow what I'm doing and treat everybody so kind !

Well, I tried to use local. But apparently they aren't " a true UPS store". So the barcode for your…read moreprepaid return is no good. And now they want to charge a dollar just to drop off your properly labeled prepaid package. I remember now why I always go to Boardman.

Use them for our office needs. Always responsive, You can get the owner on the phone and attentive…read moreto all details. They show up on time, are clean and treat your shipping items with care. Always sends tracking info and items arrive per schedule. Will use them for all our shopping needs.

From the owner: Craters & Freighters combines the power of a national network with the personal attention of local…read moreexperts. We specialize in custom crating, packaging, and shipping solutions for high-value, fragile, and unique items. With locations across the country and access to global resources, we ensure every item is handled with precision and care--from pickup to final delivery. Your local Craters & Freighters team takes full ownership of your shipment's safety and is always here to answer your questions and provide peace of mind.