We went on a Friday as a "walk-in" for passport paperwork. The man and woman and manager told us…read morethey were booked and the woman was VERY rude because they are busy on Saturdays. But we told them it was FRIDAY! And there was only one other car in the parking lot and she was helping them because they were a walk-in. They were extremely rude and they did not have to be!! And they kept telling us we should not walk in on a Saturday! It was FRIDAY!!!!! Seriously??We when to another post office further away and we were in and out in 5 minutes!!

Called the post office regarding concern of a letter mailed in June that was not received. The…read morephone message said the hours were until 2PM on Saturday, but at 11:50 then said they were closed.

They delivered me a cut open empty paper package...useless...then I tried calling them for over 2…read morehours and not one person could be bothered to answer the phone. The customer service line said "it happens , you can submit a request for us to look for your item , but it may not be honored!" This is why people are losing their jobs. Ridiculous!

A US Post office with a 4 star review??? What????? Yep. Legit. Maybe it's based on my experiences…read morewith EVERY OTHER SLOW, ANNOYING post office I've ever been to. That would be all post offices in fact. In comparison, Mars post office has counter people who are quick, courteous, helpful, and pleasant. You read that right. In fact, I will go out of my way to avoid all other post offices even if they are closer just to come here. No standing in long lines, no dealing with contentious people, no aggravation. I know. Hard to believe. However, I think you readers should just keep going to your own post office and try to be patient and understanding. Perhaps you'll be there on that day that service improves. You'll be able to tell that to your grandchildren.

I don't have any problems but every time I have orders they put a key in my mailbox but the key…read moredoesn't work so I can't get in my order so I just leave the key in my mailbox and I can't get my order so I think they need to get new keys because Ken never open open the box where my order is in it doesn't open

We all know post offices across the country are struggling during the pandemic. This one is no…read moreexception. I go here several days per week because I began selling items online during 2020. Most days there are only two people working, occasionally three if you're lucky. I would say my average wait time is 10 in line. During the holidays it was a nightmare to get packages mailed & I waited between 20 and FIFTY minutes in line. They said in December 2020 that they had some employees out with COVID. They do have stickers on the floor for social distancing and just last week they began providing hand sanitizer at each employee window. They have plexiglass dividers between employee & customer. In November and December I noticed several employees wearing masks under their nose incorrectly which I found annoying. Most people on the front counter are wearing them correctly, but occasionally someone comes out of the back to assist and has a mask under their nose but this is much more infrequent now that we are in January/February. Most of the employees are friendly. One of my biggest annoyances was when their self-service machine broke and I was waiting in line for 20 minutes and the employee told me that it was fixed but no one had tested it yet and I asked if I should test it and she said "be my guest". I thought that she would wait to make sure that the machine worked, but she immediately disappeared behind a closed door and I got out of line and tried it and of course it was still broken! So I lost my place in line after 20 minutes and now the line was three times as long, and luckily a gentleman in the middle of the line let me get in front of him. If you are mailing a priority mail package it helps if you go inside and get a receipt if you want it to start tracking within a few hours. If you put it into the metal dropbox a lot of times even if you drop something off at 10 AM in the morning it will not get scanned and start tracking until perhaps even the next morning. Sometimes if I drop something pre-paid priority off before noon it begins tracking immediately as long as I have taken it inside and gotten a receipt. Items go from this post office in Cranberry Township, onto the main post office in Warrendale, before heading to further destinations. Priority mailing supplies are now restocked as of February 1, 2021, but these were scarce in the summer through fall. The parking lot is not very large, and during the holidays it was so crowded that I had to park down in the next business location and walk up. Also the mailboxes do not have a passing lane for people who are mailing letters from their car, and this creates a back up at times although you can exit the opposite direction at the traffic light. They also do passports at this location. Hours are M-F 8:30am to 6pm and Saturday 8:30am-1:00pm, CLOSED SUNDAY.

They answer calls personally and give information in friendly yet professional manner .read more

I can't say enough great things about Premier Postal Plus. They truly go out of their way to help…read moreyou. I used to rely on larger online platforms for my printing, but after realizing Premier Postal Plus was just a few minutes away, I decided to give them a try and I'm so glad I did. They are incredibly quick, responsive, and deliver high-quality work every time. As a small business owner, it means a lot to have a local business that goes above and beyond to make things easy and efficient. On top of that, their pricing is much more affordable than the well-known online options. Highly recommend!

// Poxy.com hh Recent Reviews Tom B…read more 3815340216304 4/26/2018 If your mailing a package or need postal supplies it's a lot easier stopping here than going to the post office and waiting in line. It may be a little more expensive but the staff is nice and fast. The lines always long at the post office and it's easier for me just to stop and send a package plus there's lots of parking Barb C. 05 11/26/2019 We are new to the area and just realized how lucky we are to have Premier Postal Plus near us. They are professional, courteous and really know their business! I love that they have capabilities to print pictures , pack & mail packages and they even came to my car to help me! Alice C. 05 9/1/2019 I am from out of town and had two UPS packages with prepaid labels that needed to go out. Not being familiar with local businesses I also needed to make many copies of recent correspondence and thought I could do it all at Postal Plus. I was stunned when I was told I had to PAY to drop off my prepaid packages~I've never run into this before... Read more

Love this post office! They do an awesome job, customer friendly in everyway! They could take a…read moretwo hour lunch and it wouldn't bother me.