When I moved from Erie many years ago, I knew I could trust my "treasures" with West Ridge Self…read moreStorage. Not only is it a safe and well-maintained property, I have always found Jason to be incredibly helpful, proactive, and communicative. We had to do some shuffling of units this year which involved going through family items- I am VERY grateful for the flexibility of Jason and the ease of use of this facility. Highly recommend!

I called West Ridge Self Storage months before my move to Erie from across the country. Jason was…read morea pleasure to work with. He went above and beyond in helping us get the units that we needed. He had the units cleaned and ready for us when we pulled in with our 40'shipping container! I would highly recommend using West Ridge Self Storage.

After only 3 months they are raising my rate, and they don't honor your price. I was never told…read morethat when I rented it, they can increase your rent anytime they want to and that's not very professional. That's also very dishonest! Why would I want to be paying as much as my rent in my home for a small rental unit! Very dishonest and unprofessional! I will be taking my things to a reputable storage company, who isn't dishonest and wants to rob its customers! Disappointed that I have to go through all this if this company were honest and forth right in their agreement! Don't fall for their advertised specials, after a few months they will increase your rent and then you have to go through finding a new place and paying people to help you get your things moved! Sickening and disgusting! They should be ashamed of themselves for lying to customers! Save yourself a lot of time and trouble! This so called business is appalling! I won't ever rent from them again and I am going to find a decent, honest place that doesn't practice this kind of deception!

My family has been using this facility for several years now and I've never had any issues. The lot…read moreis well maintained and flexible hours for access. Ray is quite kind, helpful whenever we have questions.

After requesting info from several storage companies to see their facilities, Steve (Owner) @ Smart…read moreSelf Storage responded in a timely manner with no BS info about both intro and regular rental rates. See above. I was impressed with the cleanliness, quality and the security of this facility. Steve's straightforward service included showing me a 10' x 10' unit and made sure that I was clear on how I access the property & my unit. There is a secure access restroom that is open 6 AM till 11PM. No, I am not Steve's brother-in-law.

I recently had the good fortune to discover Smart Self Storage in Macedonia…read more I'm moving here from out-of -state and spent a day scouting storage facilities to prep for the move. Many places are a bit run down or operated by large corporate chains. My experience with the bigger chains is frequent and unpredictable rate increases. Then someone recommended Smart Storage which had just opened about a month ago. AMAZING! The place is brand new, really well designed, and I appreciate that access is NOT 24/7. Currently access is 6AM -11PM. I never loved the idea of people rooting around at all hours of the night. The units are immaculate and it appears that all of the infrastructure, cameras, and access doors are the latest tech. The best part of the entire experience is the owner Steve. This is a family owned and operated business. What a difference from dealing with an anonymous corporation. Steve helped me figure out the right storage solution for my needs and made the entire experience a joy. I look forward to coming here. For the record I am not being compensated in any way for this review. After 30 years of renting various units I will say this is the best I have come across. Check it out for yourself!

Rob and Jen do a great job taking care of our items. They provide a wide array of options for…read morestorage at great prices.

Plenty of safe space to keep my stuff. Great service when you call, pretty decent deals with a…read morecouple free months when signing up and the entrance is easy to get in and out. Thanks for keeping the facility maintained with landscaping. Quality business and respectful clients.

We had a SUPER last minute need for local storage for one of my cousins attending Cleveland State…read more She had a housing/roommate issue (yuck) that led her with a truckload of items and a plane ticket leaving TOMORROW to escape the drama. I was in charge of organizing the logistics. Which, by the way, is my least favorite thing to do in a time crunch. I've had horrible storage facility experiences in the past but was impressed by my experience with this facility. The main item being, I didn't even need to interact with anyone to get this handled. We already had enough going on, so this convenience was VERY appreciated. After a quick yelp search, Buckeye State Storage popped up. I noticed they were literally minutes from Cleveland State which was super convenient for my cousin. I immediately went onto their website and reserved their move-in special, a 10x10 for $99. I instantly received a gate code, room #, and my cousin already had her own lock from the past that she held onto. She dropped her stuff off 20 minutes later. That was easy!

LOVE this company. They worked with me on what time I wanted them at the storage space where the…read moreitems were ready for them to pick up. Very friendly, courteous and asked for exactly what pieces were being taken! Took care with the glass top of the buffet and made sure it was covered for the ride to my house. Very, very pleased with this company. Definitely recommend them!

From the owner: We are dependible always on Time and take special care of your household property.. read more