Rented unit August 14, put over $2,000 worth of electronics in unit while moving. Came back today,…read morecylinder lock was gone and unit was empty. Wasn't even there 2 weeks. Filed police report. Draw your own conclusions.

From the owner: Mini Self Storage a trusted name in the Erie community for self storage.Committed to serving all…read moreyour storage needs whether you are an individual or a business. Mini Self Storage is conveniently located between Pittsburgh and Peninsula Drive at 2827 West 23rd St in Erie Pa Highly secured, well lit area for your convenience.

These units are not as water resistant as they claim! Two out of the three outdoor units we had…read moreended up flooding and ruining a good majority of our stuff. When we talked to the girl in the front office about this she said it's from where they put the snow when they plow in the winter and when it melts in the spring it creates flooding issues. She also said the owner fully knows about these issues and refuses to fix them! DO NOT rent a storage unit from this place unless it's an indoor unit because they will get water in the units and ruin your stuff!

I just move my things out after 8 months, and I couldn't be happier with the condition of my…read morepossessions. There was not a mote of dust or a single bug in the unit. It was watertight, climate controlled and extremely clean, both in my unit and the entire building and campus. I have had need for storage many places over the years, and this is by far my best experience. The staff were professional and helpful, which is a far cry from what I just went through with Extra Space. I wouldn't hesitate to use Millfair again.

The person working was dismissive and just unfriendly. He was mean or rude, just unfriendly. I…read morerealized as soon as I got the trailer to my place to load, I'd picked up the wrong type of trailer, MY FAULT. It was returned within 2 hours of pick-up, and I rented a different trailer from a new location. I dropped the trailer off, the rep never asked what happened, mind you it was the same person who hooked it up less than 2 hours earlier, and with a flick of the hand sent me on my way and walked off never said a single word . That I can deal with, but what can not abide is the same location not checking the trailer in until Monday morning, 2 days later, in order to charge me for the extra day, that I didn't have the trailer. Dishonest, at best. U-Haul should do better.

Waited 30 minutes for someone to come to the desk. After 15 minutes, I called the number for the…read morestore and was transferred to someone that said she'd reach out to the manager. 15 minutes later, I texted the manager myself (name and phone number for him was posted on the door, to text if there was any issues). Never received a text back or anything. When the guy finally did show up to the counter area, he seemed less than capable of performing his job duties.