Never use Erie Restoration (ERI) to work on your house. They will lie to you and they will not do…read morewhat you ask them to do. There quality of work is very poor. They don't finish work or return phone calls once they have most of your money.

From the owner: Fire damage restoration, Water damage restoration, Mold Removal, Board up Services, Content…read moremanagement (pack out, cleaning & storage), Construction repair services, trauma cleanup. Available 365 days a year, 7 days a week, 24 hrs per day.

I contacted Ahold of Mold Environmental for an estimate of possible mold treatment for a section of…read moremy basement. They contacted me within an hour of my enquiry to set up an appointment. Ryan visited me the next day to assess the situation. He was very informative regarding possible mold and its appearance. While I didn't need their services I was impressed with their honesty and assurances regarding my situation. EXCELLENT!! I would recommend Ahold of Mold Environmental to anyone!

From the owner: Ahold of Mold Environmental was established in 1994 and has been servicing the Buffalo, NY and…read moreErie, PA areas with mold remediation and assessments ever since. Our core group of staff includes environmental hygienists, drainage contractors, engineers, architects, remediation contractors, and indoor air quality experts. Our team is capable of diagnosing, remediating, and repairing mold and water damage of nearly any extent. We offers 24-hour emergency water removal and water damage restoration services. As a family-owned and -operated company, we are proud not only of our two decades of experience but of also the genuine expertise that we bring to the job every day. Contact us today to schedule your appointment.

Unprofessional, disorganized, careless, unreliable. Our experience with Rainbow International Erie…read morewas terrible at best. Upon raising concerns,with the owner of the Erie company ,of how our home items were carelessly handled. The owner of the Erie company was completely unprofessional on every level. The owner himself was disorganized with his staff and proudly stated that he didn't need our business when concerns were raised.The items that were "restored" by Rainbow International Erie were returned filthy and dusty. Many of our items were inadequately labeled. I would highly recommend looking into other companies, whether it's an insurance claim or personal.

From the owner: Property damage is stressful, and fast help matters. Rainbow International of Erie provides…read moreprofessional restoration services as a trusted restoration company, helping homes and businesses recover from water damage, fire and smoke damage, mold, and other emergencies. We guide you through the process with clear communication, careful cleanup, and restoration work you can rely on. Proud to be a Neighborly company. Contact us to schedule an assessment.

This company is extremely reliable and goes above and beyond. Tim was super fast and easy to work…read morewith. We needed to dry out our cupboards after some water leaking and he made sure it happened right away. He coordinated with other companies to inspect the HVAC and electricity immediately. Most professional service representative I've met.

Rick and the other guy (I believe Zach!?) were amazing to work with. We called at around 5 pm…read moreneeding help because we had a funeral the next day and they were onsite by 6pm. They explained everything they were doing (because I had questions!) and made the process very easy. We had a bad smoke smell throughout the funeral home and now it smells better than ever. I would highly recommend your services to anyone in need. Thank you

Peterson's responded quickly when we had significant water in our finished basement following a…read morepower outage, and I appreciate the emergency extraction and drying work they performed. Early in the process, I explained to Tim Peterson Jr. that Allstate had let us down by providing only $5,000 of water-backup coverage. Tim told me they would go to bat for me with Allstate, which I don't feel really happened. When it was later determined that all of the affected flooring and baseboards needed to be removed, my understanding from our conversation was that Peterson's charges might go "a little beyond my $5,000 coverage." As such, I was very disappointed when the final mitigation bill came to more than $13,000. This was for the mitigation work alone and did not include rebuilding the basement. When I requested an explanation, I was told that Peterson's uses Xactimate to determine its pricing and that is what the program says. My concern wasn't primarily with Xactimate's rates, however. It was whether all of the quantities and services entered into Xactimate accurately reflected the work actually performed. One example particularly bothered me. The estimate included a $974 charge to "clean floor" for approximately 1,709 square feet. Significant portions of our basement were never cleared or moved to allow those floors to be cleaned. I questioned that charge directly. I also questioned the substantial demolition charges. Another contractor performed much of the flooring tear-out and subsequently told me he did not intend to charge Peterson's for that work because I had hired him to perform the reconstruction. When I raised this with Tim, he told me Peterson's would charge me for the demolition work regardless and that what the other contractor chose to charge Peterson's was not the contractor's call. After I challenged the invoice, Peterson's ultimately provided a $500 credit, which I appreciated. I have since paid the final invoice in full. However, I remain uncomfortable with the overall billing and the explanations I received about some of the charges, as well as the connection to the contractor that did my repair work (although I am mostly satisfied with that work). The emergency mitigation itself was helpful, but based on my experience with the final invoice and billing process, I was not pleased with the transparency or final cost. I would recommend that homeowners facing a similar situation consider multiple providers when circumstances allow, ask for a detailed written scope and pricing as early as possible, and carefully review the final itemized bill.

Very disappointed in Peterson's and their unprofessional treatment. We had secured their services…read moreto periodically clean my Dad's house. He is elderly, nearly completely blind, and has mobility issues. He tries to clean as well as he can but can't do much because he can't see. That is why we needed to get him some help. Peterson's was supposed to do a deep cleaning every 6 weeks. At first it went well but then the quality of the cleaning began to drop off significantly. Then, they seemed to not be doing anything at all. We eventually found out they dropped him as a customer because the house wasn't clean enough for them to do their cleaning or some such nonsense. They didn't even bother to tell us or even talk to us about maybe needing to upgrade their service, they just quit showing up.

An open letter to ServPro and Service Master of Erie, PA…read more Both your companies have made what was already one of the worst things that have happened to us - so much worse. I didn't think that was possible. On December 10, 2024, we had a fire in the attic of our home. Our lives have been in chaos ever since. My husband and I are both in our 60s and legally blind. We are now in a waking nightmare made more hellish through your greed, carelessness and cavalier attitude toward our only home, sense of security and primary investment. One of you is no better than the other. You're both heartless, money grabbers. Service Master was first to treat us like cash cows and disposable people. You came into our fire-damaged home, assessed the damage, insisted you could restore it back to its previous condition. Instead, you: * Boarded up broken windows from the inside - thereby allowing for more water damage. * Brought a plumber in to fix our plumbing but they never checked for leaks - and there are. Now we have more water damage on top of the water damage from putting the fire out and from the windows not being properly boarded up. * You wasted 4 weeks hemming and hawing about your assessment and what needed to be done. * Charged us for 11 rugs to be cleaned plus cushioned furniture. We do not have 11 rugs but worse - none of the rugs were cleaned nor the furniture. In your defense, the other day, after our insurance company called you on this, you did come get five rugs and brought them back wrapped in plastic. I hope they are clean. Who knows. * Did not communicate with us or return phone calls. * You finally stated that our insurance company needed to come up with more money. We dropped you. In the hopes that not all restoration companies are crooks and liars - we then engaged ServPro. ServPro - you came on the scene, told us the job was not a problem, and we would be back in our home by April, May. Instead: * You tried to charge us $700 for "drone pictures" of our roof so your "architectural engineer "could get a birds-eye view of the damage. Luckily, my husband, a retired contractor/carpenter, who still has some usable vision, noticed there was no snow on the ground (February, Erie, PA) and a dilapidated garage that was on the property before we bought it was in plain sight. What you tried to pass off to us were 5-year-old Google Earth pictures. Nice attempting to grab some fast cash from visually impaired people. * Strung us along for 2-months as we waited for said "architectural engineer" to estimate the damage and cost for restoration of our roof. Our insurance adjuster and Service Master both agreed that only part of the roof need repair. Your guy insisted, after 2-months, that the whole roof was a total loss, the house is a total loss - and we should just take a pay-out from our insurance company because the house is not worth fixing. * They based this decision on digital photos the project manager took of the attic. The architectural engineer never set foot in our home or attic. Your company wasted 2-months of our lives only to drop the project because said "architectural engineer" felt it was not "worth it." * Two weeks before you dropped the project you came in and cleared out, packed up the rest of the contents of our home - knowing full well you were not going to do the job. * You charged us for this plus storage. * When we asked for our belongings back you brought them back with one of the dressers broken beyond repair and a smashed lamp. * You also brought us some other poor shmuck's belongings by mistake. We're not even sure we have all our belongings that you stored back to us. We cannot find the hardware to put beds back together, for instance. * The project manager then, off the record, advised us to take the insurance pay-out, patch the roof as best we can, and live with that. She declared that "You are both not young - the roof will probably hold up for the rest of your lives." Hmmm, I was sort of hoping to make it to my 80s. Aside from that - who would insure our home after that? And how would our children sell that mess after we are gone? Is this the advice you would give your own parents? You don't care. Thanks to both of you, Service Master and ServPro - our home is in worse shape then the day the fire in our attic first happened. Two other restoration companies have evaluated our home and the damage since you both left. They both agree the house is not total loss, the whole roof is not in need of replacement and the house can, in fact, be restored within the confines of our insurance policy. Nevertheless - the damage is worse and this is because of your heartless, greedy careless attitude toward us. We are still not able to live in our home and probably won't be able to until the summer. Our guide dogs and we will be living in a furnished rental until then - 5-miles away from our home and neighborhood. My husband is retired but I still work. This makes it harder for me to

Referred by Insurance Agent. Called and set up an appointment. Quick response and a thorough and…read morehonest assessment was provided. Easy decision for remediation. Veteran owned and operated. Highly recommend.

From the owner: Absorb & Restore understands the devastating loss caused by water, wind, and other disasters. When…read moretime is of the essence and emotions are high, our experts will always provide prompt, compassionate, and professional service. We're in the business of helping people and are committed to provide whatever it takes to minimize damage to your home or business. We foster relationships with our suppliers, subcontractors, associates and customers and take pride in being a trusted partner. At Absorb & Restore we believe in having the highest quality equipment and solutions to extract, dry, and prevent mold growth. The company is veteran owned and locally operated with a mission of integrity first, service before self, and excellence in all we do.

Great company to work with ! The crew is properly trained and is very informative on the services…read morethey provided . Bill Uhl was a pleasure to work with .

Save yourself the headache and go with another company when it comes to rebuild and repairs-poor…read morecommunication, the crew didn't know what they were doing, the estimate was way off because nobody actually came to our house to look at the damage before submitting the estimate to our insurance company. It was just a headache. we had to fire them and hire someone else to fix their work and then complete the project. Just not professional. Save yourself the trouble and hire someone else.

Quick, clear, informative communication and easy scheduling. Showed up on time and completed the…read morework professionally and without surprises (e.g. no extra charges). Jason is the owner of 'On The Spot' and this may contribute to the sense of knowledge, skill, and dedication. My medium-pile carpet cleaning for 3 rooms and 2 stairs took about 90 minutes and drying time took longer than I expected (perhaps due to a no wind day).

I recently sold a property in Erie Pa. I was able to coordinate with Jason, from On The Spot Carpet…read moreCleaning from my home in South Carolina. I reached out to On The Spot Carpet Cleaning for a second time in the past couple of weeks to have Jason clean a second property of ours. Jason, is extremely easy to work with and scheduling is never a problem. I highly recommend On The Spot Carpet Cleaning to anyone looking for great service and pricing!