We got a quote from JH Bennett to move our belongings from Erie, PA to Georgia. Tom was the man…read morethat came to our house to do the estimate. We walked every room of the house and he recorded everything into his tablet PC. He bragged that he had a very good rate of estimating. A couple days later he delivered his quote. He assured me that the quote was locked in. So we signed the papers. We spent the next few weeks carefully packing everything. The moving guys told us that they had never seen a better and more organized household. JH Bennett called and told us that the move would happen the next morning. Short notice, but we were ready. That was July 23rd, 2020. They said that they'd be using a 26' truck. I'm no expert but it didn't seem like our stuff would fit into a 26' truck and I told them so. So Tom came right over. He looked at all the stuff to be loaded and agreed that it wouldn't fit. He said that something had "changed" since he had made the estimate. And now we would have to pay a lot more. I reminded him that the contract was binding. He said that it wasn't because the load had changed. Tom was accusing us of bringing more stuff over to be loaded. and that was very insulting. We did no such thing. He even compared his list to the items he saw to be loaded. Not one thing wasn't on both lists. We had more boxes, but he had just estimated those based on some factors. Tom told us that we'd have to pay about 38c/pound for everything over 9000 lbs. Now, we hired JH Bennett for this move because we're old and this was too much for us. But now we were in trouble. We worked like dogs the next 7 hours pulling things out of the pile of stuff to be moved. I removed thousands of pounds. Tom said that we had two choices.... pay the extra or cancel the move. Canceling the move was impossible. So we were stuck. They loaded and weighed the truck. Even with thousands of pounds removed we had to pay an additional $600 for a fixed contract. We were cheated. And then I still had to move all the other items myself. Stay away from JH Bennett. They might sign a fixed price contract. But it means nothing. They claimed that we dishonestly added items in later. And that was a lie. We hired them to do this move and I ended up paying extra and doing a lot of the work myself. it was a nighmare.

JH Bennett moved my mom from the Washington, DC area to Erie, PA. They did a great job in every…read moresense. All covid safety measures were taken. Everything was packed, loaded, and unloaded carefully and nothing was missing, broken or damaged. The move occurred exactly as scheduled. The price was exactly as quoted - no upward adjustments as I heard can be common in the industry. The two gentlemen doing everything (Joe and Jose) were so polite and a pleasure to work with! I can not recommend this company and Joe and Jose enough. We will definitely use them again!