They destroyed my Frigidaire front loading washer by flipping it end over end to move it up the…read morestairs from the basement. I asked for my small freezer, dryer and the front loading washer to moved upstairs when I ordered the move. They did not use any kind of doily or straps. The two men who were send to do the job hand carried the freezer and dryer up the stairs then the man who had gone over the order with me to sign when they arrived (a half hour late) came and told me they could not move the washer because it was too heavy for them to carry because they could hear water still in it when they tried to move it. I had to tell him all washers that have been used have water in the hoses and such after they have been used. You have to drain them into a bucket and then put them on a doily and tilt it to allow as much water as possible to come out. He said they did not have a DOILY. Professional movers knowing they had a job order to move appliances came to do the job with no doily????? He asked me if they could run a quick cycle to see if that would get less water. I told him to go ahead but it wouldn't make it lighter even though I knew those thirty minutes increased my bill. After thirty some minutes I hear a load slapping noise coming from the basement. I was told they were moving the washer which confused me because there was nothing about the washer that it should have made that noise being moved. The slapping/ banging noise continued until they got to the top of the stairs when I discovered the cause of the noise...my washer with glass in the door was being flipped over and over again to move it. When they sit it down you could see the door all cockeyed. I went over and told them they broke the door. They tried to tell me it was already broken. I guess they did not know that a front loading washer will not work if the door is broken because there is a senor in the latch. They had snapped the latch insert with the hook in half so that the hook part was in the door sensor and the rest of it was still attached to the door. To make a long story short the drivers tried to say the machine was broke before they started moving it. The boss at the office told me my washer was worth only $50.00 to $100.00. She took 15% off my bill. Afterwards I called my appliance repairman and he said the washer is ruined because flipping didn't just break the door it caused the water and oil in the different components to go all over the inside including the new computer board ($ 400.00 with labor) I just had installed two months prior. The boss Kelly told me she just bought a brand new front loader for $500.00. My washer had all the bells and whistle but steam and I paid close to $1600.00 when I bought. Then to top everything off when one of the movers who did all the damage left we heard him complaining because we didn't TIP him. DO NOT USE these people to move your stuff. They don't know what they are doing. (P.S. the contract they have you sign when they begin working states if anything get damaged their remedy is to give you 60 cents per pound for it and you have to sign waivers about your electronics, lamps, TVs etc so that they are not even covered under the 60 cents per pound policy. )

These guys really should not be in business. They broke and damaged several items and said it was…read moredue to the way they were packed. They were the one's that packed it! I hired them for both moving and packing. Several things ended up missing (tools, etc). Just a really bad experience and do not deserve your business.

What a wonderful experience from start to finish. They were professional, listened to our…read moreconcerns, careful with our stuff and caring for the property we moved from and into. I can not thank this team enough.

Just a quick move, wife and I were renting a small 1 bedroom house, and bought another 4 miles…read moreaway. Was going to do the "call couple friends, pay them, rent a U-Haul, pick it up, drop it off etc... Came across Virostick and called, got a nice lady on the phone. All licensed and bonded, gave me a quote, and boom I took it. It was $600.00, great deal as far as I was concerned because there's a big difference between pros who do this all the time, and folks who just pick things up and put them in the truck. I did the boxing, but there is a lot of crap you can't box. They handled it. So, I'm freaking happy as heck with how it turned out. I was stressed as hell going in, but time and labor estimate was right on, and everything went just fine.

I used them to move from NE OH to southern California. It was a large move- a 12,000+ lbs load. It…read morewas the most pleasant and stress-free moving experience I've ever had. There was some minor damage to a wood chair but nothing else was broken or damaged, so I think that's pretty damn good for a cross-country move. Greg was super friendly and responsive and I would highly recommend doing business with him. You couldn't ask for a better full-service moving company. I'm moving again and wish I could use Carney Mcnichols but I'm using another United vanlines out here in CA that Greg referred me. Highly recommend them!!

I moved from Boardman, Ohio to Florida. Very pleased with my Moving experience!! The men who packed…read moremy house were efficient, they certainly didn't skimp on the wrapping paper : not one item was broken! When the Van arrived at my new address, both men were organized and made sure each box or piece of furniture was exactly where I wanted it. There was one article I wasn't sure made it, and Both men helped me open a few boxes till we found it! I also had my car shipped down AND it arrived in 2 days!! Greg was also very helpful - he contacted me if there was to be any changes in what we discussed. I also would highly recommend them!!!!

Warning to anyone considering this moving company: BE CAUTIOUS…read more During my move, they damaged one of my matching light fixtures. The issue is that the fixtures are discontinued, so replacing only the broken one leaves me with mismatched lights and an incomplete set. Instead of taking responsibility for the full loss they caused, they only offered to replace the single broken fixture and refused to address the fact that the entire set is now affected. Accidents can happen in any move, but accountability matters. In my experience, this company was unwilling to make the situation right in a fair way and focused more on limiting their responsibility than resolving the damage they caused. If you use them, make sure you document everything and understand how they handle damage claims before trusting them with your belongings.

Boston and his guys at Steel Valley Moving are fantastic! We had A LOT to stuff to move - tons of…read moreboxes and bins, big furniture and we had a day between the pickup and the delivery. Boston handled it all like a Boss! At pickup and delivery, Boston conducted a briefing between himself, us and his crew so we were all on the same page and what the expectation was. Everyone was very kind and respectful and they handled our stuff with care. We are very thankful we found them and grateful for their kindness and professionalism. All the best guys!