Boston and his guys at Steel Valley Moving are fantastic! We had A LOT to stuff to move - tons of…read moreboxes and bins, big furniture and we had a day between the pickup and the delivery. Boston handled it all like a Boss! At pickup and delivery, Boston conducted a briefing between himself, us and his crew so we were all on the same page and what the expectation was. Everyone was very kind and respectful and they handled our stuff with care. We are very thankful we found them and grateful for their kindness and professionalism. All the best guys!

The workers are excellent & very fast. They were the lowest price to move our house. We couldn't…read moreask for a better crew.

I was able to schedule an out of state move within a week of contacting the company. They picked…read moreup my belongings from two different locations and even accommodated me adding additional items to be moved at the last minute!

I used this company twice and the 2nd time was an absolute disaster. I feel like I was taken…read moreadvantage of d/t my situation. Not only were they VERY LATE, they came reeking of marijuana!! Which is all well and fine, but not when I'm paying you hourly for your service. They were as slow as molasses, a two hour job ended up taking over 5hrs, majority of my beautiful items are DESTROYED, the way they packed my storage unit is DISGRACEFUL!! They see a single woman, moving alone in a distraught situation and take full advantage of her. That's predatory behavior at its finest. NEVER AGAIN!! They need shut down.

Great communication leading up to my move. The movers arrived on time, were personable and…read moreprofessional. They made quick of the move and left my home intact which Is greatly appreciated. I would recommend them to anyone and will hire them again should I have another move.

I needed to move 1/2 mile down the road. They showed up on time and were fairly efficient. However,…read morethey caused damaged to my floor, walls, and furniture. When I contacted the company they asked for documentation, which I provided. They initially said they were offer $50.00, but then never heard from them again. They cause deep scratches in my hardwood floors, scraped up a wall, and damaged a desk. I would NOT recommend using them.

Was not impressed he broke a lamp and acted like it was nothing used an excessive amount of shrink…read morewrap on stuff that did not even need wrapped then charged me for it lost a cord on my lift chair then spent 30 minutes looking for it and then charged me for the time was supposed to be there at 2 did not show up till almost 230 but charged me from 2 pm did not listen to where i wanted stuff put his helper was great he was careful and put it where i wanted and in my book charged wY to much for a 30 to 45 mile move i would not use him a second time or recommend. Update within 3 minutes of me posting my review he called me. I let it go to vm and he started trying to bully me and threatened to take me to court and sue me for defamation of character and all kinds of things. Its all recorded. I am a disabled 62 yearl old man living on disability a d he is gonna sue me cause he screwed up.guess he thinks his new york antics will work here.he thinks he is perfect but he is not.

Outstanding and Professional. I cannot praise Kevin the Mover enough. He and his crew were…read morecourteous, friendly, hardworking, and very accommodating. The level of communication around the move was excellent. Kevin's focus on Customer Service made this move something truly amazing from start to finish. I would highly recommend Kevin the Mover to anyone who needs this service. He is friendly, honest, and priced very fairly. A big thanks to Kevin and his crew, they made our move so much less stressful!

Pros: Very cheap rates, which should have been a warning…read moresign for me. Polite and courteous Very responsive prior to signing contract Cons: Very poor time management: they arrived consistently late on both days we had them scheduled for and the final move, estimated to take about 6 hours, took 14. That's right. Instead of 9 AM to 3 PM as originally planned, they arrived at 10:30 AM and did not leave until after midnight. I will not say they were finished at midnight because they also failed to move all of our things out of our home that we requested. Either desperately understaffed or having very poor understanding of requirements of proposed work; when coming to pack a 2300 sq ft house, they arrived with the owner and his wife as the sole staff to accomplish the job. They estimated they would be done in four hours; 6.5 hours later, they were nowhere near finished but decided they were done for the day. They returned the next day with a ten foot box truck, the owner, and two other people to move our things from one three story house into another, larger one. Bear in mind they had not even started disassembling our multiple bedframes and much of our stuff was totally unpacked. The truck proved hilariously inadequate for the task, and they ended up having to load and unload it three times while still ultimately leaving behind a significant portion of our belongings, a whole sofa, and much of our yard furniture. The initial crew of movers was reasonably careful and professional, if woefully outnumbered relative to the task. But as the day dragged on, and they made more and more trips between the two houses, the professional and competent movers started to disappear and be replaced by actual teenage children. I don't mean this metaphorically, actual HS students, one of which asked for our Wi-Fi password as he had to call his mom for permission to stay out late to finish the job. Eventually a crew of six movers were involved in the last trip of the box truck, but by then it was after midnight. Lack of care with our items: As a result of the crew being replaced as the night wore on less and less care was taken as the adults were replaced by children as above. Anything they could get their hands on and would fit into a box was thrown into boxes willy nilly. Hammers were put into boxes with unwrapped and loose glassware. Used toilet brushes were thrown in with linens. Ceramic statues were jammed in with unprotected glass lamps. No furniture pads were used at any point during the move and we lost three floor lamps, a bookshelf, and an antique desk to damage. They claimed about the later that they had concerns about being able to move it, which they conveniently did not share until the time came to unload it from the truck and they saw the damage they had already done to it. Curiously, they had no problems sharing their concerns in advance about a couch that would have been inconvenient to move and they had to be persuaded to leave in our old garage instead of in the middle of the yard. Several huge gouges were also made on our new hardwood floors by a couch being dragged across it by two people instead of waiting long enough to have a larger number of people try to lift it. We heard and saw this happen ourselves. Rather than roll up handwoven Persian rugs as part of the packing process, they left all of our carpets down while loading the trucks, with the result that all of them have extensive muddy footprints that we still haven't gotten out. Multiple dishware items were put in the same protective sleeves, sometimes as many as three drinking glasses in a sleeve meant for one. This is despite the fact that we had multiple cases worth of protective sleeves unopened after they finished the job. Similarly, boxes were dangerously overstuffed even though we had over two dozen unused boxes leftover at the end of the move. Possible theft: they moved the kitchen drawer in which we kept cash, and the bills in marked envelopes were all accounted for, but the crisp $100 bill at the bottom of the drawer disappeared en route. The owner denied personal knowledge and may have been truthful but this is the downside of going through eight different movers in a day. Difficulty following directions: we asked them not to bring anything stacked on a certain counter in our kitchen, so they also helpfully neglected to bring anything in any of the drawers or cabinets underneath that counter as well, including all of our silverware and mixing bowls. We asked them to only pack and bring items from shelving units in our basement, and so they scoured the basement and systematically brought everything we wanted them to leave behind. They also insisted on payment in advance before each stage of the work instead of when completed as initially agreed upon. In retrospect this is not at all surprising. Still seemed to expect a significant tip after all was said and done.

I hired stand tall to help me downsize my elderly mother into a smaller home quickly due to…read moreunforeseen medical issues. I was more than satisfied with the service stand tall provided.. they happily accommodated the requests we had made. The team was very friendly and thorough in their work.. they came the day before to pack up all of my mothers belongings and wrap all of the furniture peices.. following morning they returned to load everything up. being my mother has a lot of delicate peices I was very pleased with the how careful they were moving about. Great team and service for price, thank you stand tall!

I am so tired of dealing with this moving company that I didn't even use! Anyone looking for…read moremovers, DO NOT hire Wall to wall movers or Matt Wall. I paid a deposit and cancelled weeks in advance. He will not respond unless I threaten him. 2 months later, I finally get a refund and it was only partial bc he had to wait for stuff to clear and told me I would have the rest by the end of last week and once again, he isn't responding. Awful customer service and terrible way to run a business!

I had scheduled a move date for 8/12 and paid the deposit of $199. I had to cancel the move and…read morecalled well in advance of the 48 hour notice that their policy says is needed for a refund of the deposit. I was told the deposit would be refunded to my account but could take up to 7 days. After 10 days (8/17) I called and spoke with Paul who said that the refund was processed and should be in my bank account in a few days. I have since tried calling and sending emails but have not received a response. Based on how I have been treated and have still not received a refund, I would not do business with this company.

Used them twice actually. Obviously they did a good job the first time, so I opted to use them…read moreagain. Movers were on time, professional and hardworking. The only reason why they're getting 4 and not 5-Stars is the fact that they're a smaller company and unlike the larger companies, they're "Regional" and not "National" so if you're planning on moving to California or somewhere super far away like that, they won't be able to accommodate you. Would definitely move with them again and would recommend most definitely.

Would not use unless they are giving you an awesome deal and guarantee all items can be delivered…read more Would not let me do a Zero. Did not use. 3 trucks and 6 mean and still they did not deliver all my items. Told me they could move me after looking at my place and the day of service did not do so and left an hour before time. They also made and excuses On why they could not move my other items. Said they would give me a deal and did not. Also called back and wanted to charge me more for services they did not do right the first time. Telling you 1 thing and doing something else not cool. Toya M

This is a great moving company! My husband and I recently made the move to Columbus from Cleveland,…read moreand I booked movers (through the Uhaul site) to help load and unload the truck in both cities. The movers in Columbus turned out to be a nightmare, but 'Them Movers' in Cleveland were fantastic. The movers called the morning of the move to let us know that they could arrive 30 mins earlier if we were ready, which we weren't due to our scheduled time to pick up the truck. They said "no problem" and found something else to do until we got back. When the 2 gentlemen arrived (we initially booked 3) they let us know that the 3rd employee had called off, but in case they went over the 3 hours we booked, we would not be charged extra. After inspecting the moving load they let us know that they'd be able to handle it all in sooner than the 3 hours, so I was able to call the owner and he agreed that I should go ahead and change the job on the moving website to a 2 man job since they wouldn't be going over the 3 hours. I appreciated that they cared about saving me money, and everyone was very apologetic about the inconvenience. The 2 movers did a great job and they were done in just over 2 hours. The guys were really friendly in chatting with us as they worked, and they were very careful with getting everything packed up safely and efficiently. I was extremely satisfied with the job that they did, ancompany!d would definitely recommend this moving company to anyone in the Northeast Ohio area. I only wish I'd heard of them before so I could have used them in previous moves. Everyone in the company (movers, receptionist, owner) were all friendly and professional, and the price was very fair and affordable. I would not hesitate to recommend this excellent moving

Hard working, Punctual and very helpful. We booked them a couple weeks in advance and were very…read morethankful for the confirmation call the day before. The guys, Jeff and Jordan were right on time and jumped right in. We moved from a 3 floor walk-up so there was many trips up and down... Originally figured 2 hours and it turned into 4 hours. They were flexible (and so was their job after us) so they were able to finish everything up for us in the extra hours we didn't expect to need. Thanks again! Hopefully we aren't moving soon but if we do, you will be our only call!!

fast efficient clean. I can't say enough about how great this experience was with Murphy's moving.read more

Just used Murphy's Moving again. He [s my go to guy. Would never have anyone else. As usual, on…read moretime, friendly, willing to do a little extra and clean-up is exceptional.