The front clerks are amazing. The back end of this post office is the worst I have ever been…read moretreated by customer service. Rude and apathetic.

These lovely people know how to knock out a line yet have good naturedly tolerated my (stupid)…read morequestions every time!

Regarding Mail delivery. mail 0 customer service 0…read more After 3 hours on hold (3 attempts total) , not getting an answer, I finally reached A NATIONAL CENTER on our local number. I have not gotten mail in the 17 days I have lived here. After explaining it, this rep said all she could do is pass on a message. Really? She "doesn't know Postal rules except she knows it is illegal to throw away mail. I have checked. It is not being sent back. Got keys to mailbox 5 days ago, got into home 17 days ago, have reports that mail HAS BEEN DELIVERED HERE. What score would you give? They don't offer 0 or less.

Friendly but understaffed Been waiting 17 days for the carrier to put a new lock on the mailbox…read more(they did make the keys for me) I have packages from Christmas and previous person that had that box still has the keys

This post office in Star is small but oh so cute. Not only is it good looking but it is centrally…read morelocated. Parking is easy out front. Inside you can drop off your letters or stand to the counter for more complex purchases. They state they pick up mail at 5pm inside & out but I saw it going out in the morning outside so it may go sooner. The employee I spoke with was friendly. It makes going to the post office fun

The staff here is so kind and friendly and I love their customer service interactions with other…read moreclients. There is a friendly banter that seems fun and personable which I have observed with those who appear to be regulars. (I am new to Star) I recently witnessed a lady working in the front with pretty eyes who was so kind and patient with an elderly woman while she chatted. When I commented on how I appreciated that she did not rush this older lady, but took time to hear her story, she told me, " I have elderly clients come in that only buy one stamp maybe once or twice a week and I think this may be some of the only interactions they get. They just buy a stamp so they can have a brief conversation with someone." This warmed my heart, and I hope it warms yours. With people like this working here it makes me want to come back. Let's all remember this is the post office and not UPS or FedEx. They are not for profit and so they do not create our labels, or tape up our packages for us. Those are expectations for the profitable corporations that charge double. I still marvel that they will carry my letter across the United States for a fraction of a dollar. I know it has doubled since it was 33 cents in 1999. Uhhh, what about the cost of food in the last 5 years?

Very friendly, knowledgable,and helpful staff! Unlike in Twin Falls where I had to deal with a rude…read moreperson who didnt even know what I could or could not ship frustrating. Luckily Jerome was there to help.

The worst place of service is at this post office. In…read moreperson, they are so pleasant, but behind the counter, they are just the opposite. Can never get someone to answer the phone, or if they do, they leave you unattended forever. Packages are lost for months, and some letters never make it! Complaints are never addressed; they just give an email response saying "handled" or "corrected", but it isn't.

I was very disappointed to learn that the Bellevue, Idaho and Hailey, Idaho post offices were…read moreclosed at 12:00 on 12/31. After noting that Bellevue was closed, I drove to Hailey to get my mail stamped, only to find it was also closed. I do not recall 12/31/24 as a Federal Holiday. As a business owner, I needed some things postmarked 12/31/24 and figured since 12/31 is NOT a Federal Holiday they would be open to serve the public. So does the mail I put in the box get postmarked the 31st or is it just too bad? I would like an answer regarding this.

Went in to try and mail my Passport renewal package. I needed the expedited address on the Express…read moreMail envelope. The employee only put the zip code on. Refused to address it properly and then through it on the floor. I asked him to pick it up and he tore it in half and literally through it at me in front of 15 people. This is borderline assault by a postal employee. Cong. Simpson is trying to get something done but this P. O. Postmaster will continue to blame staffing. Typical no accountability gov't. agency. Any positive reviews are from 2023 or earlier.

It's just the worst. The new postmaster seems to have lowered the bar. Prior to her arrival, the PO…read morewas a C- at best. I thought it couldn't be more poorly run, but I was surprised!! You pay a lot for your PO box. Don't assume this means you will get your mail or packages in a timely manner, if at all.

This is one of the finest Post Offices you will ever visit. It is also one of the smallest Post…read moreOffices you will ever visit. Michelle W. is Postmaster. She is great--absolutely superb! She knows Post business like no other Postmaster. She learned the trade from Gloria C. who retired in September 2006. The whole community of Clayton rallied 'round Michelle and wrote letters and circulated petitions, etc. in order to get Michelle appointed as Postmaster. For once, the right thing actually happened and Michelle got the position. This is a truly lovely little Post Office and, if you're driving along the Salmon River, please stop in and say HI! Stamp collectors often frequent the Clayton Post Office because it has such a great selection of hard to find issues. The Post Office was founded October 19, 1880, back in the days when Clayton had a little smelter sitting alongside the Salmon River.

Very friendly and Helpful staff Helped me set up my account…read moreand didn't rush me even tho there was a line behind me

Jamie was amazing! I had no idea what I was doing and she was so patient and helped me out! I'm…read moreliterally a college student that's never mailed anything before and she was totally nice and helpful!