Great curriers, horrible customer service. Can't get a word in to ask a question without Ann…read morecutting you off and being rude.

Very friendly, knowledgable,and helpful staff! Unlike in Twin Falls where I had to deal with a rude…read moreperson who didnt even know what I could or could not ship frustrating. Luckily Jerome was there to help.

Regarding Mail delivery. mail 0 customer service 0…read more After 3 hours on hold (3 attempts total) , not getting an answer, I finally reached A NATIONAL CENTER on our local number. I have not gotten mail in the 17 days I have lived here. After explaining it, this rep said all she could do is pass on a message. Really? She "doesn't know Postal rules except she knows it is illegal to throw away mail. I have checked. It is not being sent back. Got keys to mailbox 5 days ago, got into home 17 days ago, have reports that mail HAS BEEN DELIVERED HERE. What score would you give? They don't offer 0 or less.

Friendly but understaffed Been waiting 17 days for the carrier to put a new lock on the mailbox…read more(they did make the keys for me) I have packages from Christmas and previous person that had that box still has the keys

Absolutely rude/Customer service=TRASH!!! seen the (bald man with glasses) mailman driving down the…read moreroad getting closer and closer I go outside make eye contact and wait for him to come in front of my house, currently have a car parked a couple feet from the mailbox, but as he could see, I was walking towards him. I would've walked to him all the way but he didn't even acknowledge me, hauled butt and went a couple feet the other way to the neighbors mailbox and took off!!! I called the office inquiring if I had there or possibly on that delivery, the man who answered name was Robert and I stated that the driver was pretty rude and ignored me. Robert was not nice. He basically ignored me too. Put me on hold when I got back on the phone with him he was cold and just dismissed what I said about the driver and was literally no help! Just ignorant! I understand that my mailbox was a little blocked, even say all the way blocked. I was out there trying to make contact the least he could say would be hi and that's just being a decent human being. Management please refresh your team.

I have heard negative things about the Rupert Post Office, but I have had 2 very POSITIVE…read moreinteractions with the Rupert Post Officein the last 2 days. Yesterday I went j to the post office to get a box and tried to figure out the cheapest way to send a package and the woman behind the counter was helpful with helping me figure it all out. And today, I was notified that my package was delivered. After searching my porch and my post office for the package, I called the Post Office, and they figured out by GPS it was delivered to the wrong house. So he went to where the package was delivered and he then personally delivered to me.

The worst place of service is at this post office. In…read moreperson, they are so pleasant, but behind the counter, they are just the opposite. Can never get someone to answer the phone, or if they do, they leave you unattended forever. Packages are lost for months, and some letters never make it! Complaints are never addressed; they just give an email response saying "handled" or "corrected", but it isn't.

I was very disappointed to learn that the Bellevue, Idaho and Hailey, Idaho post offices were…read moreclosed at 12:00 on 12/31. After noting that Bellevue was closed, I drove to Hailey to get my mail stamped, only to find it was also closed. I do not recall 12/31/24 as a Federal Holiday. As a business owner, I needed some things postmarked 12/31/24 and figured since 12/31 is NOT a Federal Holiday they would be open to serve the public. So does the mail I put in the box get postmarked the 31st or is it just too bad? I would like an answer regarding this.

The front clerks are amazing. The back end of this post office is the worst I have ever been…read moretreated by customer service. Rude and apathetic.

These lovely people know how to knock out a line yet have good naturedly tolerated my (stupid)…read morequestions every time!