Wonderful customer service! Efficient and quick! Everyone there has always been so friendly.read more

Stepped right in and the gal helped me right away. Very clean and nice. Wonderful serviceread more

Excellent service and quality of work These guys don't mess…read morearound! Communication and care are always above expectations!

I was looking for a box to send a chair back in. the back came off so it made the box smaller…read more their website states they have a variety of boxes and sizes, specialty boxes and they can help custom build a box. The woman didn't offer any help she Just told me the largest size they had in store which was way to small. I thought the customer service was terrible.

Without question, 5 starts goes to this great business…read more The first time I was in was to pick some posters up for an internship I had just started at. I stepped inside and was greeted with a smiling face. After mentioning the business I worked for, the woman working knew exactly what I was there for and got my order to me immediately. I've gone back several times since then and my experience has been just as lovely as the first. They are the kind of people who truly care about their clients and what they are doing. I always look forward to going back. As if the incredible service isn't enough, my prints are always perfect and they are definitely the cheapest in town. I really don't know why anyone would go somewhere else.

The priciest are ridiculously cheap. Whenever I paid, I genuinely felt bad about how little money…read morethat I was parting with and questioned how they could afford to charge sooooo little for some things. In addition to being incredibly affordable, the place also houses great people (or person). The one woman who helped me every single time that I went in there AND answered all of my emails is an incredibly kind person. What is holding Prints back a little bit is that they are a little more limited in what they can do than some other places and while the quality isn't bad, it isn't anything to boast about either.

Hit or miss. Roll the dice. One time, I show up before it…read moreopens, and the middle aged lady (I think she's the owner) shows up 5min before opening time, apologizes that I have to wait a couple minutes while I'm still in the car, and when she opens promptly at 8, gets me taken care of and on my way with a smile. Five stars. The next time, a fat younger woman in a mask (in March 2023...) shows up at 8:10, finally gets around to opening the door before turning from me without a word and going into the back while I wait. When she comes out, I tell her I need to print a page, and she has me email it (which is exactly what they always do). "Just did," I say with a smile. Then she acts like I'm being impatient, because "the computer's not going yet, so you'll have to wait". Then she charges me $2.24 to print that one page, "because you emailed it." Well, I won't make that mistake again...next time I'll use literally any office store on the planet to make my 25 cent print, and won't have to risk a rude no-show who overcharges. Maybe the nice lady can explain that to the brat.

Online, sign on door and voice mail said mon thru Fri 8am to 7pm. I got there at 8:05 and they were…read morenot open. While I know we got snow and roads are bad, I don't understand how they are not open. Leave early if you know roads are bad and you have to open. I had things to do this morning and I left home early. Had no issues getting into town from out in rural area. Very frustrating to get to one of the places I needed to go to and find them not open when they were supposed to be.

I would give them a negative if I could. I have been in there 3 times in 3 years and they never…read morehelpful. I ship to Amazon and tried to drop things off there and they insisted my labels were not correct. There was a recent change in Amazon labeling and I took their word for it. I have now learned that the labels I had are the correct ones. I will have to drop them off somewhere else because this place is so annoying.

Convenient to Cedar Falls residents to ship UPS. It's also a handy drop off location if you already…read morehave your packages labeled. They have Saturday hours which is also a plus. The customer service here is meh. But not terrible. If you need to ship UPS this is the place to go.

Great customer service, the team is quick and professional. Best UPS store location I have…read morevisited. I have been to UPS stores all over the USA due to travel for work and this location is by far the best. Thank you!

About 10% of the staff have a clue. Don't waste your time. Always a long wait and slow staff. Good…read morefor dropping packages only

The young man behind the counter was more than helpful. He went out of his way to help us with…read moretaping and packing. Super friendly and helpful

Today I went to FedEx Ship Center, and had terrible customer service. We accidentally walked in…read morewhen it was at max capacity. After waiting 9 minutes she came out and told us to leave (very rudely) after giving me unusual looks. So we politely left, once we walked out another customer was able to walk in and was not told to leave. I do not understand how Fedex will allow its workers to pick and choose who was allowed in the store. I will never bring my business to FedEx again!

They practise safe social distancing and masks are mandatory…read more Knowledgeable and responsive folks. Clean office and courteous employees. Easily visible and accessible from the street except when the huge trailers from a nearby Coca Cola warehouse occupy the road.

3 days after my 2 Day signature required package was supposed to arrive and the app claims it will…read morearrive by 8pm, just like it said last night. Until it said delivery not attempted and not delivered. No way to contact fedex or the local office to get help. I'm expecting the same message tonight at this point cause they only work this late at Christmas. Federal not Express and no delivery on weekends. Next eeek I won't be home to sign for it so instead of being delivered I'll probably have to drive 40 miles to pick it up. People malign the USPS but they meet their commitment.

When I need help with shipping, they are my goto place. I have never been disappointed with their…read morework or price. Keep up the good work.

I agree with everyone here. The owner is the nicest person. I have sent many returns through his…read morestore. He is always willing to help me tape a box shut or put the return label on the box for me. He never puts off a customer just because he was working on something in the backroom. The turnaround for dropping things is quick. He is just the best.