I had ordered supplies for my classroom and they were supposed to be delivered by UPS to my house…read more On Saturday I tracked my shipment via the UPS website and found out that my box had been delivered to the post office. I quickly went to the post office hoping someone might still be there, it was approximately 10:30 am and my local post office does not have lobby hours on Saturday. I was able to get in touch with a clerk and he was able to check out my boxes to me. I am so grateful that he went beyond customer service to help me out. I was able to get my items to my classroom over the weekend thanks to him! Outstanding customer service.

What a joke of a place this is!!!! This post office mail woman refuses to pick up my boxes when I…read moreneed her to in retaliation because I take our boxes to the Tyler post office most of the time. I left her a note literally begging her to take the boxes, and now 8 days later, my boxes are not even scanned!!!! my customer is mad waiting for her item, and these people are just sitting around and not doing s**t!! The postmaster is a really rude and mean woman; you don't get anywhere with her !!!!! Trying to file a missing mail on the iPhone is another joke!!!!!

I have my place for another month but went ahead and out in a change of address and paid to have my…read moremail forwarded. A package was returned because they said I left no forwarding address. This is wrong. Also if they would have checked with my landlord they would have known that I have not moved yet.

Been ringing bell for last 20. + minutes every three or so mins. no one has acknowledged or…read moregreeted. just staring at a locked door. can here people talking and laughing and loading.

No one will answer the phone and the mailman doesn't understand how to deliver a package to the…read morelisted address

I came here looking to renew my passport. They don't do passport stuff here, but they weren't too…read morebusy, so they told me some nearby places that did passports. One was a USPS office in Tyler, & even closer was at the District Clerk's office on the second floor of the Henderson County courthouse building. They were incredibly helpful & friendly in helping direct me to a place that does passport services.

Prompt service. Friendly informative clerks. Very helpful…read more The office clerks are very helpful and if there is a line of customers - the line moves quickly. Usually a short wait.

I love this post office so much. I will literally go out of my way to go here instead of somewhere…read moreelse. Miss Tandy especially has always been so nice to me, and the atmosphere has always been positive!

Good: is clean,…read more Bad: they really need more cashiers only 2 during holidays ‍ loooong lines.!!!

I've been mailing cards to my parents for over 35 years and the post office can no longer get the…read morecards from Tyler to Mineola in a timely manner. This is a 29 mile trip and the cards either don't arrive, or take 4 or more days to get there. WTH?!? You keep raising prices while your service continues to deteriorate! YOU are what is wrong with the government and why you no longer have the trust of your patrons! You want more money for a job you don't even do anymore!

Best one around they always are so helpful !! Sherrys the greatest and the other guy that's always…read morethere with the shaggy hair.