Packages keeps missing but all my mails are coming in. Only packages are missing . Weird things…read moregoing on in this area.

The people who are working here don't have respect for Nacogdoches residents because they don't…read morewant to do their job correctly. I am always missing mail that I'm expecting and I'm always getting the same bullshit excuse of they don't know what happened to my mail. I question whether they kn how to read since I get mail that isn't mine and when I say something I either get ignored or they have an attitude. The individuals who are employed at this location should not have their jobs and should be fired immediately for failing to do their jobs.

I came here looking to renew my passport. They don't do passport stuff here, but they weren't too…read morebusy, so they told me some nearby places that did passports. One was a USPS office in Tyler, & even closer was at the District Clerk's office on the second floor of the Henderson County courthouse building. They were incredibly helpful & friendly in helping direct me to a place that does passport services.

Prompt service. Friendly informative clerks. Very helpful…read more The office clerks are very helpful and if there is a line of customers - the line moves quickly. Usually a short wait.

Good: is clean,…read more Bad: they really need more cashiers only 2 during holidays ‍ loooong lines.!!!

I've been mailing cards to my parents for over 35 years and the post office can no longer get the…read morecards from Tyler to Mineola in a timely manner. This is a 29 mile trip and the cards either don't arrive, or take 4 or more days to get there. WTH?!? You keep raising prices while your service continues to deteriorate! YOU are what is wrong with the government and why you no longer have the trust of your patrons! You want more money for a job you don't even do anymore!

What do you know, I'm at yet another post office! And a pretty darn good one. I was happy to find…read morethat it was close to the hotel I was staying at in Tyler while working there for the week. Favor ain't fair! The staff was friendly and efficient, and I was on my merry way in no time. So glad I was able to ship items while out of town. Thanks!

I have my place for another month but went ahead and out in a change of address and paid to have my…read moremail forwarded. A package was returned because they said I left no forwarding address. This is wrong. Also if they would have checked with my landlord they would have known that I have not moved yet.

Been ringing bell for last 20. + minutes every three or so mins. no one has acknowledged or…read moregreeted. just staring at a locked door. can here people talking and laughing and loading.

No one will answer the phone and the mailman doesn't understand how to deliver a package to the…read morelisted address

The employees here always help! The post Master is awesome and helps when I have package problems!…read moreExcellent! If you ever have a problem just ask for assistance!

US Post Office KILGORE, TX 75662.. WORST Post Office I've…read moreever dealt with! I had a package that was to be delivered to Alabama on the 18th at the latest. It was delivered to the post office and paid for on the 13th. Then sat at the Kilgore Post office till the 20th before it was shipped to Shreveport. When called a man a the Kilgore Office said he had two weeks from delivery date (18th) to deliver package.