I am a teacher trying to get out prizes in the mail to my second graders as they reach their online…read moregoals. My hometown post office lady wouldn't help me and was very short and annoyed with all the customers. I know this Covoid 19 is a crazy time, but still, you should be nice and helpful to one another. My friend said to try the Mabank post office. I did! Kyleen was my person and she was so patient with me, hearing what I was needing to do and helping me with each package and how to get it out to each student at the right time. She even picked out special postage for the boys and the girls!! Their entire staff was smiling and friendly, in spite of all the craziness on the world and being very busy. Kyleen was wonderful and her help will make my second graders happy when they get their prizes in the mail! Kyleen- you are SUPER! Thank YOU for being you!

I didn't actually go inside the building, since I came after hours. All I did was drop off a small…read morepackage into the larger drop-off mailbox outside in the parking lot, since this package was still too big for the standard mailbox slit. The parking lot & entrance(s) & exit(s) may have been confusing for someone who had never been there. But if needed, I wouldn't mind going back there again, maybe even to check out the inside of it.

I had ordered supplies for my classroom and they were supposed to be delivered by UPS to my house…read more On Saturday I tracked my shipment via the UPS website and found out that my box had been delivered to the post office. I quickly went to the post office hoping someone might still be there, it was approximately 10:30 am and my local post office does not have lobby hours on Saturday. I was able to get in touch with a clerk and he was able to check out my boxes to me. I am so grateful that he went beyond customer service to help me out. I was able to get my items to my classroom over the weekend thanks to him! Outstanding customer service.

I came here looking to renew my passport. They don't do passport stuff here, but they weren't too…read morebusy, so they told me some nearby places that did passports. One was a USPS office in Tyler, & even closer was at the District Clerk's office on the second floor of the Henderson County courthouse building. They were incredibly helpful & friendly in helping direct me to a place that does passport services.

Prompt service. Friendly informative clerks. Very helpful…read more The office clerks are very helpful and if there is a line of customers - the line moves quickly. Usually a short wait.

Located one block off the square in downtown Greenville Texas. Full service up and running United…read moreStates Post Office Glad it was there as I had a couple of pieces to mail and had forgotten until I saw this facility.

Worst service EVER! Not only do they not know their job, they honestly don't care…read more My Valentine's Day card to a friend in Quinlan didn't make it after paying $2.17 for first-class mail. It's now at the Quinlan PO & they are demanding an extra $5.11 to deliver the card, saying Greenville screwed up on the pricing & that it should have been charged as a package. I had to go to the Greenville PO in person because after getting their direct number from the USPS service 1-800 number, they would not answer their phone. The Greenville PO flunky of an employee told me I needed to take up the matter with the Post master in Quinlan & I explained well that pretty much defeated the purpose of using USPS in the first place, if I have to drive to another town to collect my package I had already paid to have delivered. So I asked the FAT F for a refund, he didn't like my choice of words, so I told him this is AMERICA, we have free speech here, as I proceeded to pull out my phone to video this, which he immediately said I could not video in the PO, so I referred him to their poster 7. He then stated he had called the police. So I said fine I'll wait, but he still went in and hid in the back office, so I figured he's all talk and I left.

SULPHUR SPRINGS post office has terrible customer service. The postman gets my mail wrong all the…read moretime. I get others mail and they get mine. My packages get delivered to other houses. It's awful. They NEVER answer their phone. I live a ways from there and I have to go all the way down there to get my questions answered on where certain mail is that was supposed to be delivered to me. I ask the mgr why no one answers the phone and he NEVER knows why. They are a mess. For me any ways!

Ms Tina was very helpful. I couldn't find my package she called me very quickly after I submitted…read morethat it was lost. It ended up being at the neighbors but she was still very helpful.

This location was great! Clean & orderly. The staff member was very nice. There should be at least…read more2 people at the front if it's busy but the person handling everything was really nice.

My mail has not been delivered on at least 14 days since June of this year. They have given me a…read morenumber of excuses with the most common one being that they don't have enough help. This is an ongoing issue with no resolution in sight. I am now being told that I have to come to the post office to get my packages. I was also told by my congressman's office that I should purchase a PO Box, which is an unacceptable solution and I told them as much. As a taxpayer, I have the right to receive my mail on a consistent and regular basis. I will not give up. I am continuing to voice my concerns until something is done. If I could give them a zero I would. They don't even deserve a rating of "1".

Best service ever. I was expecting a package which got sent to the wrong city, then disappeared…read more Waylon worked with me for two weeks and finally located package, drove to that city and picked it up and brought it back with him. He then called me and told to come pick it up. So thankful. I don't know any other postal worker who would have done that.

Jimmy at this location is always pleasant. Usually the female workers are not so pleasant and can…read morebe very difficult.

I just moved to this area so seeing the local post office took me for a loop. There was mail…read moreunattended by the trucks, anyone could've taken items. I get that they're under construction but there's got to be a more secure way to do that. The mail person who helped me didn't seem nice but I think that's her disposition. They were very helpful though.