They helped with an easy & light load to CO and helped me figure out a different option for a heavy…read moreceramic piece. The were professional, helpful, and gracious even with the long line that was pretty much there the whole time I was there. Thank you!

I wish I had more treasured treasured items ship to from Connecticut -- because of our experience…read morewith We Pack & Ship. I think they could pack eggs and have them show up unbroken 3,000 miles later. They partner with Yellow Freight which brings the cost to half of what other shippers charge (who use various mail services). When Yellow Freight forgot to scan the four handmade box crates in Chicago (apparently quite unusual) and we weren't sure where they were, Scott offered to call Yellow Freight and described the crates so that could be more easily found. Everything arrived in perfect order and the boxes & inserts that Scott made were amazing. This is a family business, run by Scott and his wife, and they care about what they do. It shows.

They need to change the UPS hours. It doesn't open until 12PM, but when I called at 12:15, she was…read moreon was on her way from NYC...she wouldn't be there before 1:15 if then. There were three people waiting and left when I told them it would be a least an hour. One man was standing there with a young son. There is a sign on the door saying they wouldn't be there today until noon. But the sign is there everyday when the website says 9-8. The second time I went there in two days.

I would give them a 10/10 if I could. The staff are always very friendly and helpful. Everything…read moreis so easy. For shipping, they give you the best options to make a decision for your needs and pocketbook. Provide a Scanable QR code for USPS and you are good to go.

Always friendly and helpful. Love all the ways they are able to help and the easy access location.read more

They just make the whole packing and shipping easy! I sent a huge drum to PR, no problem; I sent a…read moresuitcase to someplace out west, it arrived on time and not bangged up!

I recently won a fragile Japanese antique piece from The Auction Barn. After reviewing the quotes…read moreand reading all the reviews, I'm very happy that I chose Craig and his team to pack and ship my piece to me in Japan. They did a SUPERB job of packing the piece and they have the expertise and knowledge to insure that the piece arrived here safe and sound. They provided with me with various shipping carrier options and the quotes provided were reasonable and didn't send me into shock! I've been buying antiques a very long time and am extremely diligent when it comes to choosing a packing and shipping company. I definitely recommend Craig and his team to pack and ship your items. I will definitely patronize them again for any and all of my packing and shipping needs in the future, should I purchase anything from an auction house in their area. Thanks again for a job well done!

I use this business to drop off packages. Once I used them to pack up a fragile item. I have never…read morehad any problems. If needed they print my labels for me. I also purchase bubble wrap and packing peanuts there - the prices are competitive with market prices. Everyone who works there is nice and helpful.

Sunday open time posted on the store is 10:30. Online says 10:00. There's a line of people waiting…read moreoutside. What a mess!! Get your stuff together....

Great service I believe it's small business owner yes, with a very large name corporation LOL !! I…read morecan't remember owners name but he is very helpful and he tries hard to not let people wait !! they do have lots of services. I've heard of copying and faxing, but faxing was very expensive. You could get it done cheaper at Mahopac library And as well as copies but when you're in a pinch, if you're here, get it done! They do weigh your packages, whether pre-printed or not before shipping it out and that's a security measure for you and the person receiving it !! They also sell boxes, envelopes, shipping materials & for a fee, package and ship out everything and anything !!I say everything because I seen longgg skis prepped & wrapped for shipping ! Now if that's not everything, I don't know what is! :) They have taken USPS packages for shipping. I don't know if that's just a courtesy or if you will actually receive a receipt!? There's a Parking lot & for fast drop off there's front door parking, but b careful because this is such a busy street.

VERY reasonable to ship an accordion to SC. (With packaging and insurance.) And a great job. The…read moreperson at the counter was really nice, and not at all impatient. Convenient to me location, too! (My office is now in Southampton.) He said that they ship a lot of musical instruments out of here. If i went to that other UPS store the packaging alone would have been double the price. I'd highly recommend!

Simply the best,Better than all the rest! The package store handles all of my mailbox and shipping…read moreneeds. I fully trust them with my important mail and parcels with no worries. They have a very efficient staff there that actually cares. I never have problems there. It's easy to connect with the owner when something needs special attention. Their pack and ship service is the best! I was lucky to find them.

Adorable little post office with the nicest Postal Worker manning the counter. Quaint and cozy…read more What a world of difference from my "lines out the door, cranky workers "branch. While we were there, the cutest little Corgi came for a visit.

I couldn't be happier with the job Agawam Pack and Ship did sending a Bose sound system to my…read morehome. They padded and packed that thing so that it would have survived a nuclear attack. (Slight exaggeration). I didn't have the original packaging, so they wrapped it in 3 layers of bubble wrap, built a box around that and wrapped THAT in several more layers of bubble wrap liberally securing it with about three rolls of packing tape per layer, (Another slight exaggeration). It did take me about 15 minutes to get it unpacked and it was in perfect condition. this was a legacy from my sister who passed away so it was a lot more important to me than just a sound system and I was very grateful they did such a great job. Given all the work, supplies, and the high cost of shipping anything, I thought their prices were very reasonable as well. Highly recommend!

Great shipping experience with AGAWAM Pack and Ship. Really appreciate the personal attention to my…read moreshipping of Native American pottery. All arrived in a timely manner and in perfect condition. Thanks again.

As an architect with many print needs I've been a dedicated customer to Staples GB for as long as…read morethey've been there. Some of the staff is great and others not; very undependable and inconsistent. I was turned away from same day print service after being told the day before to come back first thing and it would get done. Unacceptable when one has a deadline. Unfortunately there are few options within an hours drive. The business community in great barrington is suffering from the big box store plight it tried to legislate out years ago.

On our trip to Great Barrington, we stopped by a Staples to ship out a huge package to Canada. What…read morea great customer service we have received from Patricia and Meagan who worked that evening! Everything was handles with ease and friendliness, and they took care of all our needs. Great store and great experience. Thank you so much guys!

Needed to have some of my professional equipment packed up for repair. The shipping place…read moredouble-boxed-packed it up so that it will ship nicely out to California. I have a lot of peace of mind that they did a great job - much better than what I had tried to do. Whenever we have something very important that we need packaged for shipment we go to the Shipping Place & know that it was done right!

TLDR; Avoid at all costs. Take your pkgs elsewhere…read more I went here to ship a TV. I had the man behind the counter, Marcus, package it for me and paid extra for this service. He placed a fragile sticker on it. He measured and weighed it. Originally he told me it would be over $600 based on the size. I said it was too steep and I could buy new. He managed to get that price down to about $250 with the packing service. I paid and that was the end of our conversation. The TV arrives at my mom's house and it is broken. I reached out to FedEx, filed a claim and it was denied b/c I went through a 3rd party. I had to contact them and they had to file the claim. I reach out to the store and someone answers. I give my name, they pull it up and I explain what happened. They tell me they can file a claim for $100 but that was all b/c I didn't get insurance. I was never offered ins. They insist that yes I was. At some point while I'm talking, I get handed off to the person who helped me that day, Marcus. He swears he did tell me about the ins and I told him no I wasn't paying the extra $15/$50 it costs. This never happened and I tell him as much. Perhaps he got wrapped up (pun-intended) in struggling to pull down the Kraft paper, fill the air bubble sheets to put in the pkg, the cursing, and the constant use of the n-word. He insists I told him the value of the TV was $500 but rejected ins. I never discussed the value of the TV b/c I didn't remember how much I paid over a year ago. I never expected the full value anyways (depreciation). I recall to him the conversation we had about not paying over $600 just for shipping. The value of the TV was never discussed. He tells me he has it right there in his database. No, he doesn't. If he has a refusal it's b/c that's what he clicked but he never offered it. We went around in circles until I finally just asked for the manager. The owner comes back on the phone and is indignant. They immediately place me on hold. They come back again and place me on hold again. They tell me they don't know why I called back, they already told me they can only file a claim for $100 and they aren't going to commit ins fraud. I tell them I didn't call back, I had been on the phone and I asked to speak with Marcus's supervisor. They interrupt me, then repeat the same thing again about fraud. I ask them who is asking them to commit ins fraud. I'm telling them I was never offered ins and that's on their rep. I'm asking them to accept accountability for that. Yet again, they begin to place words in my mouth that never were said. They said they would not accept accountability for breaking the item b/c they didn't break it. I ask who said they broke it. Every accusation is an admission of guilt. The craziest part of all this is that he did in fact almost drop the TV while it was in the box and sitting on the dolly. It makes me wonder if it hadn't fallen at some point after I left while waiting for them to put it on the truck out back. I explain again what I'm asking and ask how we make this right. They refused to listen to what I was saying and instead kept waiting to respond. Next, it was they WOULD accept accountability that they didn't offer me ins (I thought we were getting close to redeeming behavior until...) but they doubt it (meaning they doubt I wasn't offered ins). I ask which makes more sense: me rejecting paying an add'l $15-50 for ins on a pkg costing me $250 to pack/ship OR me saying I wasn't going to pay over $600 to ship said TV. And yet with all of that still wasn't listening. They knew which one made more sense but refused to admit that they made a whoops and forgot to offer the ins. Had they been able to just admit their mistake, commit to taking that feedback and doing better in the future, that would have been the end of it. I would've taken the $100 and went on my way. I told them not to fret. I was going to contact the bank and let them sort this matter out. Charge reversed, credit final. Chargebacks hurt small businesses but some people let their ego get in the way of customer service.