A small and simple post office. It's well marked and easy to use. The woman behind the counter was…read morefriendly and efficient. She weighed my parcel, stamped it and sent it on its way. I was inside for five total minutes. Simple transaction that came out just the way I wanted to. I enjoyed the small town southern hospitality as well.

I came in today to get a money order, and this white witch with brown-looking hair, maybe about…read moreshoulder length, kind of slender, had a nasty attitude. She aggressively handed my money order to me, slamming sh!t down. She had a nasty attitude. If you don't like your job, quit If I can help it, I'm going to try my best not to go back in there. I don't want to ever see her face again.

Pedro was professional, kind, and efficient. Excellent customer service today! Thank you!!!read more

Update: the Shipper did submit a claim and it was quickly paid. Thank you, UPS Store for expediting…read morethe claim! The item is still damaged but am happy with this Store's response. I have used this store in the past with great success. On 8/1/24, a family member ("Shipper") took a valuable family heirloom to the store for packing and shipping. Both the Shipper and I live out of state. When the box was delivered, the item was severely damaged - crushed. I know the Shipper emphasized the item's importance and the need for it to be a "project" in packing. Yes, it has a declared value. When we attempt to call the store, the phone rolls to VM and its inbox is full. We now have 2 days before the declared-value insurance expires. It's just not right at all. Maybe someone at the store will see this unhappy remark and make it right in the allotted time frame. If so, I will gladly remove this negative comment.

If this is the one in Newton, customer service is AMAZING!!!! The lady in the office is sooo…read morefriendly and super helpful. She helped me save money on sending a package and it was not something she had to help me do but she did!! She tapped up my used envelope to save me a lil cash!!

This building is clean and well lit. It has the materials needed to meet your shipping and mailing…read moreneeds. They definitely need more help up front. On my visits it has just been one person. They have been really friendly, but the wait time is undesirable. The parking lot is a little tricky, and has a blind spot as you are trying to pull out. It's a do not enter sign that blocks your view. They should move it. I will keep using this location because it is close to where I'm staying

Lousy service, unfortunately we have no choice. We live in the Taylor/Rehobeth area. Mail more…read moreoften than not runs after 6pm, I have seen the carrier deliver mail here as late as 9pm! Several times per week they truck stops, then has to back up and hit houses again due to mail they missed putting in boxes. Things get marked "delivered" when they aren't. Packages, don't get us started. The mail will be put in our boxes, and if we are expecting a package (Informed Delivery tells us), it doesn't get delivered until the next day, or someone comes by late and puts it on the porch. Recently a letter arrived wet, TWO DAYS after it rained. Going to the main branch, pretty much all we have, means long lines and grouchy staff. A man at the main post office in town told a neighbor "if she didn't like it, she could buy a PO Box." This part of Dothan is expanding but instead of putting a small satellite post office here to help, we're getting another Dollar store. If you're moving here, be aware that you'll be pretty unhappy with mail service.

Was given the tel number to talk to someone locally by the 800 number…read more No answer yesterday. Rang 30 minutes. Same thing this morning.

No one answers phone. Only 1-2 ppl ever there. Several times our carrier skips houses. Often mail…read morearrives after 7pm.

I have a horror story with the Troy Alabama Post Office. Tried mailing cards to my daughter using…read morean express mail envelope. It was filled out correctly but the clerk was all bent out of shape that I was paying more for using the express envelope rather than the flat rate one. She said it was $28 for the flat rate envelop and $37 for the Express one. I said I did not care how much it was but she kept going on about it so I went and got the flat rate envelope and an address slip, sat down and filled it out and got back in line. While in line there was a tape dispenser on the table and I used it to seal the envelope since they frequently tear open before reaching destination. This time the lady said in a loud rude voice that I used the wring tape (express instead of priority) and the address slip was also had the same issue. I told her that was the only tape available and there were non priority address slips available either but she would not listen. She could have easily covered the tape with the correct tape and. marked thru "express" on the slip but I guess their minds don't think that way. Instead I am told I would have to do it again. I looked at the line and decided I had enough. There is a UPS store across the street so I left the Post Office and went there. Walking in the UPS Store I felt like the entire atmosphere changed. Instead of a long line of frustrated customers being service by two slow moving grumpy postal workers I was greeted by an empty line and three smiling professional workers ready to help me. I explained what I just went thru and the were attentive and not once did they interrupt me or speak in a rode and condescending way. I wound up with a cost of $40.02 and the clerk dug two pennies out of a drawer, making it an even $40. Its scheduled to be delivered in 3 days and I have much more confidence it will be delivered and on time than I would have with the post office. That makes the additional $12 worth every penny! In fact I will never use the post office again.

Convenient and full service post office with dependable days open and hours open. The attendants…read morewere helpful and provided several options that saved me money. Plenty of parking and easier to get in and out than any of the beach post offices on 30a.

Service was quick. I was glad to find this place near the coffeeshop I was at in Santa Rosa Beach…read moreto drop off my letters.

What an adorable post office in this tiny quaint beach town of Rosemary Beach! Love the adobe style…read morearchitecture and the slate roofing! Inside had a fan and was lined with almost 700 post boxes. The employee there, Ginny, said there is no postal delivery here, and patrons come to pick up mail. There's about 300 residents, but they also service the outlying areas. There's no credit card accepted at this post office, which may cause some to deduct a star, but it's so cute, I'm all about the design, service and cleanliness that I'm giving it all!! This post office suits me to the letter!! Hours 10-3 M-F, Sat 12-3.

The location is beautiful but it's got several flaws. -…read moreTerribly slow processing. Most of the packets I drop off to ship out take 1-3 business days to even get processed before they make it to the distribution center. This has been my primary USPS office for 2 years and it's actually part of why I am moving so I can be closer to a better office since my small business is being negatively effected by the delayed shipping. - Inconvenient location to reach during tourism seasons - Unfriendly staff