I made an appointment online for the passport services here for my boyfriend and I since many (if…read morenot all) of the Post Offices in the Triangle were totally booked for 30 days out. We were already in Greensboro for the weekend so driving to downtown High Point wasn't too far out of the way. We just needed an appointment ASAP for an upcoming trip out of the country! The confirmation email I received after scheduling our appointment online asked for us to arrive 10 minutes early, and I can see why because at 2:30 PM they were really busy! This post office has a sign up on the wall asking for a limit of 4 people to be inside at a time, which people were clearly not following, but there was no one in the separate room for the passports, so it was fine for us... At least everyone was wearing a mask! The woman helping us get our applications in order was very friendly, helpful, and made great small talk while we were there. My appointment for 2 adults was scheduled from 2:30 - 3:00 but we got everything taken care of, including photo (and a retake or two), and were out of there within 15 minutes! I was pretty impressed. On our way out, we did encounter someone asking us for a dollar, which is always a little uncomfortable, but other than that, the passport service here was 5 stars from me.

I am in this store every single day of my life! I have an Etsy shop and I only ship via UPS so I'm…read morehappy to have this great business so close to me! There has never been a time I've been in that the employees were anything less than helpful & cheerful but Roxy always stands out! I immediately notice if she is not working that day because she speaks to me the moment she spots me. I print my labels online so I rarely have to complete a transaction at the counter but the shop is always hopping when I'm in!

Good spot, easy to get in and out and get your business done. The crew working there is pretty…read moreefficient, I have no complaints.

They cant even answer the phone.. they really don't want to work here just steal peoples packages…read more I will be coming in monday 8/31 to speak to a manager about this. Absolutely ridiculous and so unprofessional and unacceptable.

My package hasn't moved from this location since May 4. By reading the reviews now I feel it maybe…read morewas stolen from a worker .

Dropped off a package today and witnessed the postal clerk berating a woman for making a mistake on…read morea government form and asking for a new one. She then reached over me and chose the Happy Face feedback button on the card machine (which was meant for me to give a review of her service).

My package has been in transit for the longest time and on top of that I can't seem to get in touch…read morewith anyone about where it is. USPS is the worst delivery service I've ever experienced.

I know all US Postal Services are slow (all of the ones I've been to in my lifetime at least) but…read morethis is absolutely ridiculous. I could have driven to the next town for this line, AND they don't even have the automated machine. Then the parking outside is reserved for only 15 minutes. If my car is gone (I've been here for 10 minutes and only one person has been served) I'm going to call and report the office and the associate to whomever I can. Again I say, this is absolutely ridiculous. BEING A SMALL TOWN POST OFFICE IS NO EXCUSE FOR SLOTH-SLOW SERVICE!!!!

If I could give a zero star I would. David contacted us regarding a missing shipment and he was no…read morehelp at all. Told us to go to the post office in Florida and see if they could find it. Really? Very rude, no help and then hung up on us as he was still being spoken to. The post office has gone to pot for sure! And they wonder why people don't mail with them anymore. Rude people and awful service!

This post office needs to take a good hard look at their postal drivers who seem to get by with…read morewhatever they please. Been waiting a week for mail to be delivered at my house.This is ridiculous. The roads are open. They have some of the most rude mail delivery people I have ever had to deal with in my life.

Mail and boxes being stuffed into my mailbox causing items to be damaged. If it doesnt fit, place…read moreit by my door. Living in 4 different areas throughout my life this is the worst post office I have ever seen.

This post office was marked permanently closed on the Waze App, but I confirmed it is open and…read morefully operating today. The office is bustling, but the professionals working there work efficiently and with kind demeanors. Although there was a wait due to the steady flow of customers, I was glad to wait in such an orderly fashion. The lone Postal Worker, Monica, handled herself like a seasoned pro and got customers through swiftly. When a co-worker joined her, things went even more smoothly, and I got back in line to ask another question to save myself the time and frustration of agonizing through Google search for the answer. I'm glad I did. Monica answered my question and gave me the materials I could use to prepare for my next trip to the USPS and make things even more effortless AND less costly. I've always been a fan of the Postal Workers Union. Like many of our "blue-collar" workers, I feel that postal workers are undervalued and underpaid. They provide invaluable services, usually with a smile. I am most GRATEFUL for my local postal work and for this post office.

I visited the post office on 7/2 in the Battleground Village Shopping Center. The woman was late 10…read moreminutes late opening up. Then the woman couldn't get the glass doors to open. She tried to prop the door open and was wearing bedroom slippers. I cannot tell you her name because she was not wearing a name tag. While waiting on customers her computer went down and she had to reboot it. During that time the customers heard a private telephone conversation about her having to much to drink the night before with her boyfriend or girlfriend at this point who cares. After waiting 30 minutes I had to leave. Do better!

This has long been my go to spot for shipping returns back to Amazon. The location is convenient…read moreto my home, usually easy to get in and out quickly, and customer service was usually very good. Unfortunately, I had a pretty bad/questionable experience on a recent return drop off. I arrived, and there was no one behind the counter that I could see. What I did see though, was a mountain of returns behind the counter. Eventually, after a few minutes, someone came meandering out from the back. I jokinginly said to the guy "it looks like you've been busy with returns", which he aknowledged, and told me their system has been down, so the returns have been piling up until it's back online. I asked how long it had been, and he wasn't sure, could only tell me a several days....there must have been over 100 packages piled up waiting to go back to Amazon. Not really knowing what he meant by the "system is down", I asked if I should take my package elsewhere. He said, no, he could provide a receipt, and it would get there "eventually". I let him scan my package, and he provided me a receipt, a receipt, which litterally had no information on it. It litterlally listed the nubmer of packages as 0, weight N/A, no description, no information about what I was returning at all. I asked him about this, and he said that's standard, that's how the receipt always looks. I left, got out to the car and looked at the receipt a little more, and noticed, it literally says "This receipt lists each package received by the UPS Store", which it clearly did not. I went back in, and again had to wait for the guy doing god knows what in the back. It was only minutes later, and he had no idea who I was, clearly stoned out of his mind. I asked for my package back, which as on the top of the pile, yet it took me having to point and guide him with "hot/cold" to get it back. I'm not sure what's going on in this store, and their "system being down", I sure hope everyone that left their packages there got a refund, but I wasn't willing to take that gamble. Do better guys!

Do NOT ship from here unless you are prepared to read EVERY tiny detail on their point of sale …read more.. their cashiers are honestly amazing!!! BUT HUMAN! Made an error... ultimately cost me $106 in shipping and $250 in goods! I went into the store... the staff owned their mistake... management (Matt) said because I signed the little kiosk (I did... but because like all of us.. believed it said what we spoke about and what I paid for).. he said .. basically .. "sucks to be you! You shoulda read the fine print". I will NEVER step foot in this store again... EVER!

An older white male behind the counter is extremely rude to customers every single time I have seen…read morehim working. He was being rude to the customer in front of me today and when I called him out on it, he refused to give his name and when asked who the supervisor was, he said, "Me!" Plan to lodge a complaint. This is not a one off thing that you can explain away by saying, "Maybe he's having a bad day"...If so, every day is bad for him. I would avoid this branch at all cost unless youre ready to be treated poorly...

This is my favorite Greensboro post office. Even in the midst of Christmas rush, they are not busy…read more I have been here two Christmases in a row and always had better luck than the off-peak transactions I have encountered at other locations. I appreciate their courteous staff and ease of location. I had to mail some packages today, and I appreciated the friendliness of their employees.

Very helpful and friendly Post office. The Passport Agent helped me with paperwork to replace my…read morelost passport. Definitely would recommend for those reasons but also they had immediate availability for appointments.

My mail hasn't been delivered in over a week nor has my mail I had to go out been picked up. I've…read morehad 3 packages go missing. My other mail carrier retired and now it's nothing but a mess. Clearly tax dollars aren't going to paying decent employees.