As some others have said, seems strange to give a DMV a review, certainly a GOOD one, but it was…read moredeserved! I recently moved back to NC from out of state and had to get my license switched over, plus get changed to a real ID. I went online and made sure I had all my ducks in a row document-wise (the information is readily available, btw). As some have also said, an appointment was impossible to get but thankfully they reserve afternoons for walk-ins only. Going in at approximately 3pm on a Wednesday proved to be just the thing, as there was only 1 person ahead of me to check in. I worked with examiner Anderson who was very pleasant and, prior to checking me in, asked why I was there and made sure I had everything I needed. This was greatly appreciated as it may keep folks who come unprepared from wasting too much time, particularly if they're busy. I was given a number and sat down for all of 5 minutes before being called and it was, once again, examiner Anderson helping me! She went through everything, answered my questions, we had a couple laughs, and I walked out of the office downright pleased with the process. Contrary to the stereotype, this was fast, pleasant, and everyone working there seemed very collegial with one another. Great experience!

They have you making a line outside, because it gets to crowded inside. Then there's people cutting…read moreand entering the building with out letting them know about a line outside. The supervisor with the red and black braids is super rude. Can't even ask a question without her getting upset and answering with a loud tone. Also there's no signage outside indicating where the line starts. Just an imaginary line that the "supervisor " made. NOT DMV made! Where the number to the district manager?? She needs to be removed, fired, or transferred.

This place is usually very busy, with lines out the door. The staff is ridiculously well-versed on…read moreeverything DMV related, though, so when you do make it to the counter, your questions are sure to be answered. If you can stand the long lines out the door, the chance you may be redirected to get in another line after you've already waited too long in the wrong one, and the probability you still won't have everything you need to complete your transaction even when you do make it to the counter, then I'd say it's worth getting in line. At the very least, you will benefit from the sage wisdom for your next trip and you'll get it right on your next go-round!

Ridiculous wait. Only two people working and line is almost 20 deep. NC should do better for its…read morecitizens when we are giving them money for this.

Too often, we forget to praise those service professionals who do the tough jobs daily and keep…read moresociety going. I want to highlight a group of individuals who made my transition back to North Carolina much easier. The excellent E Market Street East Greensboro Drivers License Office team deserves kudos for a job well done! Kayla Duggins assisted me at Station 3. She was new but so good at her job that I never would have known. Amity John is a competent supervisor who keeps the line of customers calm and environment friendly. DL Examiner Michael Branch was the first person I interacted with when I entered the office. He was charming and informative. Unfortunately, he is retiring soon, but fellow Examiners Frieda, Adrienne, and Tyra will still be there to assist. It was early morning, and residents were steadily coming through the door needing services--the team at E. Market Street was ready and willing to do what they needed to help all present. The site is ADA accessible, the bathroom & waiting area is immaculate, and I was impressed by the calm atmosphere and excellent and speedy customer service. It isn't easy working with the public, especially when time is of the essence. If you need to get something done in Greensboro for your driver's license, I recommend you grab a book and head to the E. Market Street location. It may take some time to get through the line, but there is a very orderly number system. You will be comfortable while waiting and treated with respect and courtesy. When you go by, tell them Kindra Speech sent ya!

Booking an appointment system is clearly flawed. City/State wide message is "No Availability for 90…read moreDays"; however, the system will not permit anyone to book an appointment more than 90 days out. Therefore, the system forces any user to just keep trying "within" the 90 day "No Availability" period. Not Good.

The BEST dmv experience! NC DMV's experiences aren't usually great. They're understaffed, waits are…read morelong, appointments are hard to get. But today I took my teenager to the Statesville DMV on Carolina Ave and they were GREAT! Quick, patient, helpful and the young lady who gave my daughter her was road test was an angel. My daughter was so nervous but the administrator couldn't have been kinder to her.

This place was clogged with the walk-up line wrapping around the building by 0845. Parking lot was…read morefull due to the formation of the walk-up line. Handicap parking is sparse and typically occupied upon arrival. The female assigned to the cubicle I was called to renew my license took three times longer than other coworkers to complete the process, due to her incompetence. I would turn back time to thirty five years ago and use that staff for operations.

I enjoy having my licenses a lot, all I need now is a car to take on the road. That's a lot to…read morehandle in my family; I done asked three of my relatives and I haven't got a response as of today. I MIGHT should ask a friend, I don't feel very important. Nobody seem to choice to answer my request, I know I went the right way. Well, I ask Friday

Can't complain! Got there at 7:00 am, the line was around the back. It moved super fast. Home by…read more10:00ish!

I am still determining what happened to the old DMV, but this has been the most disorganized agency…read moreI have seen. I had my picture taken in June they gave me a paper stating my license would arrive in the mail in 7-15 days. Well, in late September I was informed that "whoever they contract with is behind or something", heck I can't even remember the story. But long story short the representative stated someone from DMV would call me to come back in and retake the photo FREE of charge. Well, here it is OCTOBER 2024, no call. So, I decide to walk in and inquire. I got here at 10:00 am. Now here it is 2:18 pm and the line only goes down 2%. I am confused.. are people no longer working? Has the state lowered the wages or cut benefits, on vacation or what? This is ridiculous. There needs to be a better process. I'm tempted to go into their breakroom, and find myself a light blue shirt, and get behind the computer. Heck, I can type your name and take a picture of you and say NEXT... Come on East Market Street, you got to do better.

I was in and out there in less than an hour. Friendly people to work with and easy to find on RT…read more321 just north of Granite Falls.

Was a quick process with an appointment. Everyone working was very polite and helpful. Would…read morerecommend this DMV!

What a great operation, everyone that works there is highly trained and caring. I made an…read moreappointment for Real ID. I got there 10 minutes early and I was leaving within a 20 minute time span with a new license.

Most antiquated, greedy, untrained organization To require…read morean Original copy of death certificates for a vehicle title is the the most inconvenient, greedy expectation. There is absolutely no reason that a copy should be sufficient. DMV needs to reevaluate its guidelines and provide ongoing training for staff. It is absolutely absurd that DMV of VA, of all places, cannot accept copies of a death certificate. Greedy, inefficent run business.

I came here to get some paperwork updated and didn't have too long of a wait. There were probably…read moreabout 15 people ahead of me and the line moved fairly quickly. There was only 1 person helping everyone for about 40 minutes. It was weird because 2 ladies were sitting behind the counter just talking and laughing but not taking any customers. I wasn't sure if they were on lunch or what but it was a bit odd. Even still the line moved pretty smoothly and I was able to get my things done in about 90 minutes or so.

Had a great experience here on my first visit, the worker was very funny - I just needed another…read moredoc, so I went online and saw they were open on Saturday. I got here at 9am to find it's closed....even though this sign is right on the front of the building!!! Google and Apple Maps all show it as being open. I get that hours change, but you have people coming by every few minutes only to find locked doors. Update your shit, people hate the DMV already, you can at least accurately list your hours.

This review is for the vehicle license office 186 N. Broad St in Mooresville,…read more I arrived at the NC vehicle registration office in Mooresville about 10 am on 12/04/2025 and expected to be there for a while. I was immediately greeted by a nice lady behind the counter and called to the counter. She processed my paperwork for the title and registration quickly and efficiently and in a friendly manner. I hope everyone that goes here can find the same pleasant serice as I did.

Wish I could give it a 0 rating. Got there early and got a number, but there was only 1 person…read morebehind the counter. Waited for a couple of hours but never got called. Decided to go to the Statesville office and got called after about 10 minutes. Will never go back to the Mooresville office.