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    US Post Office

    2.7 (34 reviews)
    Closed 9:00 am - 5:30 pm

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    Skylar B.

    Inconsistency is apparently key for this USPS location. I work at a local business within the post office's area and we have a ton of orders that need to go out every day. On multiple occasions I've had to call the post office to ask why our REGULARLY SCHEDULED postman hasn't shown up to retrieve our outgoing orders. Usually, they don't have an answer for me as to why their employees don't follow their routes correctly or they just tell me they don't have time to send anyone out to us. I understand the busy holiday season, but this has happened multiple times during the 7 months that I've worked here. I've also noticed that it seems like none of their employees have any sort of phone training, because they're all pretty rude and there have been times that I've called, told them what was happening and just got an, "Okay?" And nothing else from them. Super awkward. At one point, our regular mail man didn't show up for days, and when I called to inquire they told me that he had been transferred to another location and hadn't been replaced yet. WHAT?? The fact that they didn't notify us of the change or at least let us know that NO ONE would be picking up our mail for the foreseeable future was beyond me. Monday we had a mountain of orders to go out from the black friday shopping weekend (photo included), and they were not picked up. I called, and was informed that our mail man was on vacation and that no one would be by. Again, our business relies on these orders and our customers are so angry when their packages are delayed, and I hate that it is out of my hands. Look at how many packages there are, and turn those into that many upset customers now that their supplies are delayed. Sunnyside PO needs to learn how to schedule and staff their location properly, because their negligence affects our business and I'm sure many others in the area.

    Larren M.

    This is a true gem among Post Offices. I frequent this location very often and am never met with long lines -- I think the longest I've ever waited was maybe 5 minutes. I know what I'm going to experience every time I visit: great service with a smile. FYI - it's cheaper to send things through the USPS than any of the other competitors.

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    7 years ago

    Terribly miserable people for no reason what so ever. The worst service every time I go into this location.

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    10 years ago

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    15 years ago

    Line isn't that long compared to other post offices and the workers are nice. It's a older, smaller office with no self servicing.

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    8 years ago

    Wow wow Great service Tammy when's the extra mile to help me find my packages she saved day plus she gave me candy at the window lol

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    9 years ago

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    11 years ago

    Slow, very slow. Maybe that's just the way post offices go these days.

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    Ask the Community - US Post Office

    Review Highlights - US Post Office

    Super great and helpful staff Sarah took excellent care of me and my delicate packages for Christmas!

    Mentioned in 2 reviews

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    US Post Office

    US Post Office

    (23 reviews)

    Uptown, Northwest

    We are all standing outside waiting for the downing st location to open . It's 12:15 pm on Saturday…read morebefore holidays . Still no one has opened the doors !

    This USPS facility is mainly a sorting center not open to the public, but you do need to go there…read moreto pick up packages if they required a signature and could not be delivered (or if the carrier didn't bother to ring your doorbell). The procedure is awful. First of all, there is absolutely no parking. There is an employee-only lot which is almost always full, even if you want to brave the "you will be towed" warnings. Street parking on Downing is rarely available and there is no parking on 16th Avenue. I often end up parking at the retail Post Office on Marion Street and then walk the two blocks to this location. In the past you then came to a locked door, rang a one-way intercom, gave your name (wondering if anyone had heard you), waited forever, and maybe then someone would appear with your package. Things are now much worse because the retail Post Office on Marion Street has been closed for months due to problems with that building. All of the people who have P.O. boxes at Marion Street must now come to this USPS Annex building to collect their mail. No retail services are offered here so the entire neighborhood has to go to the Post Offices at the Civic Center, downtown, or in North Cherry Creek for any other postal needs. The one concession made by the Postal Service is that regular window hours are now being kept. There is only one clerk on duty and there is always a line. Most of the P.O. box mail appears to have only been sorted into groups of boxes, so the clerk has to go through tray after tray looking for the mail for a specific box. This can take 10-15 minutes per person. If someone with a package delivery issue shows up, that can take 20-30 minutes or longer. There's a very small lobby in front of the service window that now has four broken-down chairs and room for three or four people to stand. I've waited as long as 40 minutes to pick up the mail from my box in this cramped area. The whole situation is absolutely miserable for both the people waiting and for the poor clerk. USPS management does not care. Do they even understand what a customer is?

    US Post Office - postoffices - Updated May 2026

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