I sent a document by certified mail, from 2nd Street to Brady street. Mailed it on June 18, 202…read moreand on July 6, 2020 it still has not arrived. The post office on 2nd street? "Go to Marquette street office." Marquette street office? "Need to talk to the people on 2nd street." Postmaster's phone? Cannot leave a message. Transfer? Cannot leave a message. Called back to Marquette street - oops, staff member just left for the day. In the meantime, I lost a document that will cost me more than $v 500.00 to replace, plus all other costs associated with the six month delay in getting the copy... And nobody assumes responsibility!

Today we were in this post office. My husband got 5 star…read moretreatment from the post master. All offices need this kind of talent and service.

I hope everyone else in Bettendorf was happy to have their food picked up from the Saturday food…read moredrive as of 6:18 pm mine is still sitting at the mailbox. The mail was delivered and the two bags sat there. I wasted my time, effort, and money to make a large contribution. Never again. I will find a reliable source to give in future.

the worst post office in America we mail all are packages here it's so expensive now we can't…read moreafford to send anything I no at Christmas time we mailed 15 cards with money in them and they never received anything in Florida and Atlanta

Terrible customer service. Lost my package and just shrugged their shoulders. Then told me to talk…read moreto the supervisor, so went and knocked on the door as instructed, no answer. Went back in line just to have the albino desk lady shrug her shoulders again. (Sorry I didn't catch her name, I don't want to use that description)

Yes it's just a Post Office, but unlike so many Post Offices that I have been to the employees…read moresmile and are helpful. There is something to be said about small town life and one of them is the service at this Post Office. There is rarely a line to wait in and on the rare occasion there is, it is never long. Consider making the trek from Davenport or Bettendorf to use this Post Office, you will not be disappointed.

Always helpful and courteous. Vicky and Victoria are consummate professionals.read more

I called and no one answers the phone. I have been waiting nearly two months to get an answer on…read moreplacement of our mailbox.

Never get my mail at a decent hour and .90%of the time I never get most of my mail . Worst mail…read moreservice ever was good back in 2017 thru 2019 now it's awful. You call and get lied too. No customer service.

Went here (against my better judgement) rather than using Click and Ship to mail a Priority Mail…read morepacket. Huge mistake. I wait twenty minutes in line, get to the front, give the package to the employee and tell them politely that I'd like to send it regular Priority Mail to the address written on the piece of paper which I also I hand them. They put in part of the address, OMIT THE UNIT NUMBER, and ask me to view it on the screen of the terminal and approve or deny. I tell them it needs the unit number. They tell me they cannot add the unit number. I ask, can I add it myself? No, they say. They tell me I have to go and write the address on a piece of paper and come back and give it to them. I ask, can't you simply print the label indicating the complete address? No, they say, that's "not how it works," (?????) Keep in mind, I've given them a piece of paper on which is written the complete, accurate address. In addition, the self-service machine beside the staffed windows is out of service, and has been for days. Folks, we live in a crumbling, absurdist dystopia. A Kafkaesque hellscape peopled by marginally literate, petty wielders of empty authority. God help us.

I'm retired and disabled and absolutely love the convenient parking and super accessible building…read more The staff have all been efficient and respectful. They very kindly help when my low vision occasionally creates issues for me. I appreciate the patience with which the staff is able to help those first language is not English.

Love small town Iowa! This little post office has plenty of parking, walking distance from town,…read moreno lines and super friendly service.