I sent a document by certified mail, from 2nd Street to Brady street. Mailed it on June 18, 202…read moreand on July 6, 2020 it still has not arrived. The post office on 2nd street? "Go to Marquette street office." Marquette street office? "Need to talk to the people on 2nd street." Postmaster's phone? Cannot leave a message. Transfer? Cannot leave a message. Called back to Marquette street - oops, staff member just left for the day. In the meantime, I lost a document that will cost me more than $v 500.00 to replace, plus all other costs associated with the six month delay in getting the copy... And nobody assumes responsibility!

Today we were in this post office. My husband got 5 star…read moretreatment from the post master. All offices need this kind of talent and service.

I hope everyone else in Bettendorf was happy to have their food picked up from the Saturday food…read moredrive as of 6:18 pm mine is still sitting at the mailbox. The mail was delivered and the two bags sat there. I wasted my time, effort, and money to make a large contribution. Never again. I will find a reliable source to give in future.

the worst post office in America we mail all are packages here it's so expensive now we can't…read moreafford to send anything I no at Christmas time we mailed 15 cards with money in them and they never received anything in Florida and Atlanta

Terrible customer service. Lost my package and just shrugged their shoulders. Then told me to talk…read moreto the supervisor, so went and knocked on the door as instructed, no answer. Went back in line just to have the albino desk lady shrug her shoulders again. (Sorry I didn't catch her name, I don't want to use that description)

Yes it's just a Post Office, but unlike so many Post Offices that I have been to the employees…read moresmile and are helpful. There is something to be said about small town life and one of them is the service at this Post Office. There is rarely a line to wait in and on the rare occasion there is, it is never long. Consider making the trek from Davenport or Bettendorf to use this Post Office, you will not be disappointed.

Always helpful and courteous. Vicky and Victoria are consummate professionals.read more

Worst mail carriers in the Whole United States!! Been down to joke of a post orfice ' repeatedly '…read morein the last two years saying ' wtf' happened to my mail?called Post Master two times complaining about Super Shit Service!! Even that pos wont return a phone call to the assbackwards shitty city!! Not even after calling repeatedly!! And i asked about the JOKE of mail service,and was told just How Useless- the mail carriers here really are!! And still today getting wrong mail in my box,even though you open my box,and 1st thing you see is My Frickinh Address!! Maybe dont hit crack pipe while delivering mail,just a thought!! Wish I got paid $25.00 hour to be a Hunter Biden

I called and no one answers the phone. I have been waiting nearly two months to get an answer on…read moreplacement of our mailbox.

I'm retired and disabled and absolutely love the convenient parking and super accessible building…read more The staff have all been efficient and respectful. They very kindly help when my low vision occasionally creates issues for me. I appreciate the patience with which the staff is able to help those first language is not English.

I came. I saw. (I waited.) I conquered…read more International travel involves a lot of planning. Traveling with little monsters requires even more. We are planning an out of country vacay with my two kids. So, bring on the planning. First up-- Passports. I went on the USPS site, found out the deets on passports. Made a MANDATORY thirty minute in-person appointment. It sent me a confirmation and calendar invite, recommending arriving ten minutes early. We showed up on time and had to wait, 15 or so minutes. This normally wouldn't rub me the wrong way but kids in a post office during a busy time, ugh. So, what do you need to get a children's passport you may ask. Well... 1. Filled out form. 2. *Original* Birth Certificate 3. Photos (But they take them at this location!) 4. Proof of BOTH parent's citizenship. 5. Both parents to sign. 6. A check, one per passport needed. Honestly the staff was pleasant and knowledgeable. The facility was COVID cautious and had yellow dots on the floor encouraging distancing. While the location isn't very convenient for me (living on the west side) it is a newer, well laid out spot. I'm unsure the post office is ever a good time? This was just average... but hey! Some sandy beaches and sunshine are just on the horizon. Would definitely recommend getting a passport here, just avoid busier times of the day.

Love small town Iowa! This little post office has plenty of parking, walking distance from town,…read moreno lines and super friendly service.