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West Kimberly Storage

4.5 (2 reviews)
Open • Open 24 hours

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11 years ago

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11 years ago

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Storage Rentals of America

Storage Rentals of America

(4 reviews)

I give it a ZERO review. Was late on payment one month-September…read more Just found out they put up for auction on October 1st. I can't even. Each time I called I was put on hold for over 20 minutes and then told to call back again... I was calling to make a payment. Then when they finally answer, they told me they had just sold my unit the week before and sent me a letter. Never received a letter never received anything. This place is disgusting. I thought it was related to storage of America, which I have used before and they were very clean and nice. This place is disgusting as it gets. I needed a unit last minute because I was going through a nasty divorce and I felt sick to my stomach when I had to leave my things there realizing it wasn't the storage place I had to use before or related to. I knew after I left my things there that I probably would not be keeping most of it because it was so damp in that place and gross, which is disgusting because there were tons of thousands of dollars of stuff there. Yes, I know that's stupid, but you're supposed to be able to trust these places and like I said it was last minute I was desperate needless to say I'm going to be following through with a lawsuit. I even asked them to call the people that bought my unit so I could buy my things back and nothing has been done. I hope the families of these people that work there know how discussing these people are and then they can sleep at night knowing that they've taken the only thing I have left from my 24 years of marriage and my life. My clothes were in there all of my books. I worked so hard to achieve to have a library. That's all I wanted back clothes and books they could've kept all the furniture that I had just bought because I left my house with nothing. PLEASE DO NOT RENT FROM THOSE PEOPLE!!!!!!!! I see they responded after I left this. It is definitely not in their interest to help me. I haven't even heard back from them since earlier this week. I am owed money from the sale of my unit which happened so fast you couldn't even blink an eye. As I stated before, I never received a notice of lien. I know by law I am allowed the money left over from the sale of my unit and there is no way that didn't make money on that. It was worth a lot of money. This is thievery on someone who already was going through a rough time that couldn't be made any rougher or so I thought. I will keep this updated with how the lawsuit goes. Please be aware because these people do not even work with you. I know there are laws, but we are also human beings.

I had 2 units. Both broken into. One nothing taken, but over $4,000 worth of stuff taken in the…read moreother, and their attitude, "Oh well..." The security video wasn't functioning. They texted my landline to tell me so I didn't know for a month. Haven't fixed the dented doors from the break-ins. The place is unkept & not maintained. Raised rent 4 times since they took over, but where is that money going? Many units being vacated. I wonder why.

West Kimberly Storage - selfstorage - Updated May 2026

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