I am at the post office a lot and the only complaint I have is that they don't seem to have enough…read morehelp and the lines get long. But the clerks are invariably pleasant, knowledgeable, and efficient. I've seems them with difficult or confused patrons and they are so patient and explain things over and over until people understand. We are very lucky to have these people.

I have an Etsy store and I rely on the USPS to pick up and deliver my packages…read more This was never a problem until I moved to Columbia. In one year, I have had mail sent to my neighbors, and I have received theirs. Most recently, they did not pick up my outgoing mail for two days. Now two days later, the package I shipped has not been entered into the tracking system. Now I am going to have to issue a refund. No problem there, it's not the customers fault the USPS cannot perform. My problem is the lack of accountability. No one is responsible. Mail gets picked up, or it doesn't. Packages get entered or they don't. There is no consistency. What was once a prideful example of America doing it's best, has turned into a circus sideshow. You cannot and should not trust the USPS to do the right thing.

I attempt to receive prescription medication every three months from Canada, but it requires a…read moresignature and I am out of town most weekdays. They leave a notice and I request it to be held at this post office for me to pick up when I'm in town, but they can never find it. Then my package is returned to Canada and we repeat the cycle, usually connecting on second attempt. This delays medication for about a month with repeat trips through customs for same item. It would seem a lot less trouble if they could use hold it for me to pick up, is there no way to do this? They have no telephone except the global USPS no-service line. The online package redelivery is worse.

Kimie, one of the women who works at USPS, is amazing. Always welcoming me with a smile every time…read moreshe helps me out. I wish she was my birth mother.

It is Saturday at 11:45 am 12-13 25 and I am at the Post office on Sandman Lane Columbia, Mo. and…read morethe Postman came to the door and locked it and yelled through the door that they closed at 12:00 and that we could go downtown. Several people yelled out that it was only 11:45 but he just disappeared. The sign on the door clearly states that on Saturday it is open until 12:00.

Just went to the UPS store on Nifong. I have been there a number of times now. Every time the…read moreperson(s) helping me were nothing but kind, helpful and professional. This is the only retail environment where I leave with a smile. Thank you, UPS guys.

We were clearing stuff out of our Mom's house and had a bunch of keepsakes that we needed to ship…read moreto a couple of different locations. Lots of odd sizes, some were fragile, and some were not. We stopped by this location on 2/24 and 2 very helpful ladies quickly and expertly sized up how many and what size boxes we would need. The experience was quick and these 2 were professionals through and through. 6 out of 5 stars!

This is how fedex handles your stuff. It's not necessarily the local people as it is the people in…read morebetween. The Moberly guys are great.

They need zero stars, been waiting for package from Columbia, which originally shipped from Belton…read moreMO. Which is literally 2.25 hours away. It's been in Columbia warehouse since Thursday night, today is Sunday. Everyday I get a email telling me it's out for delivery, everynight I get another email saying it's coming the next day. I have received this same email over and over. Still no package ( Sunday) and it contains medication for my pet. Calling customer service is a joke, the excuses it's the busy season, we have other customers on the line etc. DO NOT promise is a delivery date if you can't commit and follow through with that date. US post office , United Parcel service, Amazon etc. all can meet their commitment at this time by hiring extra help. There is no extreme weather delaying this package. I could have walked, crawled, been pushed in a bed while in a coma from my house and it would have been a quicker delivery From this point on any company that ships FedEx will not get my business. FedEx couldn't care less about customer satisfaction, it's pretty evident when I have spoken with a " representative" for the last 3 days. Calling corporate office in the morning maybe they can straighten out the Columbia warehouse location , but I'm sure I won't be the first compliant they have received about horrible customer service. My expectations with anything changing is zero.

I have never received anything on time from them . Between 1 and 5 pm usually means 9:30 pm or the…read morenext day. I plan my day around a delivery and waste a day.

I needed some boxes because I'm moving and they didn't have their cash drawer available so they did…read moreme a solid favor and let me buy the boxes up to the amount that was given and not only that I was short by $5 and the employees helped me with that $5 to get that bundle of boxes they went out of their way to help a customer that is very very considerate nice generous the whole nine yards I give these guys 10 Stars they're amazing and Deshawn especially is amazing thank you guys for helping me out you made my day

Working on a local campaign and had to send out a few mailings. Friendly staff made it easy on this…read morefirst timer. The staff are quick, friendly and efficient.

I have been treated with the upmost respect at this store and kindness. Staff seems to be very…read moreefficient and my package is always make it on time. I go to the store every time I need to ship something.

This company is a complete 100% JOkE. If the weather isn't perfect people that live in the country…read morenever get their packages. I get my mail everyday but these professional ups drivers can't drive here