I never understand bad reviews of the post office in any neighborhood but then I'm patient with…read morepostal workers. I don't go unless I'm prepared to wait. The US Post Office at this location on Columbus Avenue was very convenient for me when I lived on the West Side. It's busy and the line gets long at peak times of day. I'm retired so I mail my correspondence here when I'm out early hanging around this neighborhood. I definitely recommend this branch if you live or work nearby.

Unhelpful, unfriendly and slow employees and no functioning printers. Recommend going anywhere elseread more

Roman and his colleague are an absolute pleasure to interact with and have my delivery needs…read moreaddressed. The sales associate are knowledgeable about all the offerings and they advise the best option for my shipping needs and listen to my questions. Quick and simple. I wish this office had passport service and parking for patrons.

This Post Office is ALWAYS crowded, with too many people in the lobby, especially in the middle of…read morethis COVID Pandemic. The two clerks there, Evers and Roman, have a very tough job, with all of the people in there, all the time, without masks and constantly cutting the lines with questions or looking for a pen. I don't know why there's only one person at the window at such a BUSY location? But, somehow, they manage to make it work, despite the long lines and difficult customers. I'm an online seller and this Post Office has never ever lost any of my packages. They're always very polite and nice.

I applied for a new passport here this past Saturday, and was helped at this location by Beatrice…read more Overall it was a good experience. My main advice is to make sure you come as prepared as possible. For my case that meant: 1) Have an appointment - I saw people wait patiently in line and once they reached the window they were turned away because they didn't have an appointment. Make one on the website, and if all the slots are booked keep checking back because people go reschedule or cancel. 2) Have all the correct forms filled out - I found this relatively easy to do through the govt passport website 3) Have photocopies of all needed documents- There's a Staples nearby, just go make copies in advance 4) Have your picture ready - This place says they can do it for you, but it really isn't difficult to take a photo on your phone, crop it from one of the many online passport photo websites, and get it printed at CVS. As long as you spend the time in advance to have all your ducks in a row, this place is fine in helping you apply for a passport. Beatrice was quick and professional. If you'd prefer more proactive hand-holding customer service, just go pay for this service through a travel agency.

Continue to exhibit indefensibly bad levels of customer service. Showed up at 6:54 (before a 7pm…read moreclosing) needing to just scan one poshmark label at the kiosk. A thirty second task at most. Find the doors locked despite the clearly posted closing time of 7pm. See two employees just shooting the breeze behind the counter so I knock. They ignore me. Knock more. "We're closed," one shouts back. "It's not even 7 yet," I reply. The idiot just shrugs before turning back to chat with colleagues. The kind of mind numbing situation our tax dollars are going towards. Yippee.

rudest passport agent ever. i didn't even get two words out before this lady started giving me mad…read moreattitude and started raising her voice instead of just simply telling me like a normal person that i made a mistake with one of my documents. I could understand if it was packed in there, but there was only one person after me. I also noticed how she was being very nice to the white guy who was before me but was immediately rude to me and wouldn't let me finish my sentences. do yourself a favor and go somewhere else to renew/apply for a passport.

terrible staff,not all of them but women employees are rude,whenever you ask them to see a sup or…read moremanager always the same answer; they are in the meeting.This location never improved.Sad.

The particular location is by far the worst in the city. The attitude of its employees are both…read morerude and unhelpful. Their lack of compassion towards the elderly are a disgrace. After reading reviews brought forward by everyone for such a long period of time, doesn't seem anything is being done about this location.

The mail carriers delivering restricted mail are completely useless from this branch. I sent a…read moredocument restricted delivery that they allowed someone to sign for with my own name. When I requested a refund they stated it was delivered we are not refunding you. So I had to cancel a check and resend arriving beyond the legally dated deadline. I had to go to another USPS location to get a refund for their purposeful incompetent mistake. The head of that branch if he was at a company would be fired. Do not mail an item restricted delivery where this branch is handling the delivery they simply won't honor it.

Tiny neighborhood post office in a working class mostly Latino neighborhood. Great postal worker…read morestaff bilingual English/Spanish. Patient, sincerely nice staff people deal with mail often to South/Central America, money orders, etc. They get nice stamps, too. It is a crime the US gov does not at least rehab the A/C of this busy storefront venue.

This is one of the only post offices I know in Northern NJ open past 5pm. There may be others but…read moreit's the only one I know that's open late. During the week it closes at 7pm. I also like that it has an open self service lobby, so if you need to go after hours it's available. Parking is ample too. It's weird that it doesn't come up when you google search for NJ USPS open late. But I'm glad I remembered that it's here. It's saved me when I've been in a bind more than once.

I have known this guy forever because he worked at another location. I feel welcome when I go in…read morethere and the other employee she tolerates me because I always have some big box or something and I had to go at 6:45. She even helped me charge my phone because the eBay label I needed it was on my phone. Clean. Always friendly, always courteous both of these guys rather all the employees there, especially the older guy.

Not only does this usps not open on time (9:45am and will still be closed and then get mad at the…read morecustomers who are confused and asking questions). Now I find out that the package I've been waiting over 2 weeks for has been "disposed". There's no explanation, no alert, nothing. I have no idea why it was disposed of but it was extremely important. This post office deserves 0 stars. I don't know how it's still open

Rude, unhelpful, and slow staff. Avoid this USPS location if you can. Would give 0 stars if I…read morecould. I have been in multiple times where there's only 1 person serving a line of 10+ people. Went in today to ask for a change of address form. The guy yelled at me saying I need a envelope for the receipt in my hand and I clarified saying I'm looking for the CHANGE OF ADDRESS FORM. Continued to yell at me without even listening to what I needed and said "I can't help you" Then he went on to yell at another customer. What kind of service is this?? Find a different USPS

Clerk #77 is the most awesome postal worker I've encountered…read more I came here to mail in my passport application and was unsure of what I needed to do. The clerk behind the desk (#77) was EXTREMELY knowledgable and guided me in the right direction. This might be her specialty with all the insight and expertise she had. It made me at ease and I was SUPER happy coming here. She even knew what amount to make the checks out for (passport fees, mailing fees, expedite fees, etc). My only issue was the parking which I had to take away 1 star for. They have a row of parking spots, and all were taken. When I walked inside, only 1 customer was before me. How could ALL of the spots be taken and only 1 customer?!?!?!

Very rude staff. They were so irritated just for having to help us, when I say help us I mean check…read moreus out at the register. That's literally all they had to do, yet acted like it was a huge ordeal. Get a different job maybe not in customer service. Would never come here again. Horrible attitude. Wish I could leave zero stars.

Conveniently located right off River Road. Always a seamless experience coming to this spot. I…read moreusually come here if i need to return one of my Amazon packages. Staff are super friendly and helpful. Parking gets a little busy, I see many people just park in the emergency lane and quickly run in and out.

DON"T GET PASSPORT PHOTO DONE HERE!…read more I asked the girl, "has anyone ever said that their photo was denied?" to which she responded, "no." I received my pictures promptly after and they were very bright and washed out. Fast forward to my appointment days later... the passport agent said, "we can't accept these photos."