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    US Post Office

    2.2 (5 reviews)
    Closed 8:30 am - 4:30 pm

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    US Post Office - Order online and save a trip. Delivery is fast. 07/17/24 This catalog came today.

    US Post Office

    (213 reviews)

    Upper West Side

    I applied for a new passport here this past Saturday, and was helped at this location by Beatrice…read more Overall it was a good experience. My main advice is to make sure you come as prepared as possible. For my case that meant: 1) Have an appointment - I saw people wait patiently in line and once they reached the window they were turned away because they didn't have an appointment. Make one on the website, and if all the slots are booked keep checking back because people go reschedule or cancel. 2) Have all the correct forms filled out - I found this relatively easy to do through the govt passport website 3) Have photocopies of all needed documents- There's a Staples nearby, just go make copies in advance 4) Have your picture ready - This place says they can do it for you, but it really isn't difficult to take a photo on your phone, crop it from one of the many online passport photo websites, and get it printed at CVS. As long as you spend the time in advance to have all your ducks in a row, this place is fine in helping you apply for a passport. Beatrice was quick and professional. If you'd prefer more proactive hand-holding customer service, just go pay for this service through a travel agency.

    Continue to exhibit indefensibly bad levels of customer service. Showed up at 6:54 (before a 7pm…read moreclosing) needing to just scan one poshmark label at the kiosk. A thirty second task at most. Find the doors locked despite the clearly posted closing time of 7pm. See two employees just shooting the breeze behind the counter so I knock. They ignore me. Knock more. "We're closed," one shouts back. "It's not even 7 yet," I reply. The idiot just shrugs before turning back to chat with colleagues. The kind of mind numbing situation our tax dollars are going towards. Yippee.

    US Post Office - postoffices - Updated May 2026

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