This is the worst Post Office I've ever been to. In any state. It seems like whenever I go there, most of the staff is absent, on break, on cell phones, or basically doing anything except helping customers. The women that work here seem to be in a constant state of really pissed off. I can only think of one employee who is always helpful and courteous. I made the mistake of getting a PO box here since it was the closest place to my house. I don't think I've ever had one thing shipped there that didn't end up being a hassle. For example. I had contact lenses shipped there (no place for packages at my apartment). The shipping was supposed to take 5-10 business days. I went in more than 2 weeks later and my box was empty. I asked an employee and she said there were no packages for that box. I asked if she was sure it wasn't just floating around somewhere in back. "There ain't no where for it to get lost at" was her reply. Fast forward another two and a half weeks. A slip finally shows up in my box, with about 10 different box numbers written on it and crossed off. Obviously it had been repeatedly misplaced for almost a month. When I asked an employee if there was anything that I could do, or have written on the box that would help the package get sorted properly faster, she told me to have them use faster shipping. The last straw that finally prompted me to write a review was the loss of a package I had been waiting for. According to the tracking information it was at the Post Office so I kept checking and waiting for it to finally be sorted to my box. Today the tracking information was updated to say that the package was returned to the sender because the "addressee was unknown". Offices and employees like this are why the USPS losses so much money every year, while UPS and FEDEX profit. read more

One star is too high for this post office!! They lost my passport application for both my daughter and I AND charged us an additional $50 on top of the passport application fee! They won't return our $50 and we have to resubmit our passport applications after we apply for new birth certificates. I would avoid this place like the flu! read more

I was hesitant to go here after reading so many bad reviews, but decided to brave it and go anyways since it was so close to home and I needed my passport done. I went at about noon on a Wednesday, so not the busiest time, but was met by really helpful, patient and friendly staff. They do not have a copier to copy ID's (reason I had to leave off a star), so bring a copy. What I anticipated to be an annoying, tedious process turned out to be relatively painless and fast! Although if my passport never shows up...I will update this review... read more

I needed to stop by this post office to send off my passport documents, and each of the workers were friendly and pleasant. I arrived during a time where it was pretty empty, with only one person in line. Latishia assisted me with my passport items and was very professional and courteous. It was my first time coming to this post office, but I'll definitely return! Thanks a lot for your fast and courteous help with my passport items :). read more

Awesome service and really nice staff. Help aid in your shipping process and open to questions

I have had a PO Box at this post office since the location opened. I go in all the time and the employees are always attentive and knowledgeable. NOW, I have repeatedly seen customers act like fools, apparently believing the employees to be their servants (to say nothing of waiting in line for 15 minutes and then not being ready). I have had plenty of issues with the Post Office over the years and never ONE with any at this location. read more

July 23,2013 I beg to differ with all the negative reviews. I've been trying for a couple of weeks to track down a package that was delivered to my former address in Chicago. Having moved to Ann Arbor, Mich. June 24, the package was never forwarded to my new address. I spoke to Deundra Campbell at the 60614 post office and she not only found my package, she was kind enough to forward it to my new address! Deundra, you're amazing and God bless you! Sincerely, Nicole Bhave read more

I have never encountered more impolite, bitter, or inefficient people. Every single employee here does not deserve their job. There are more able-bodied and polite people in the world who are unemployed and deserve jobs and government pensions than these pathetic, pathetic excuses for employees. read more

Posted hours are 8 a.m. - 6:30 p.m. M-F....I arrived at 6:22 p.m. yesterday after walking 1.5 miles with a heavy box, rushing to get there before 6:30. All the windows were closed and a single postal worker was standing at the entry into the main lobby area, blocking the way beyond a kiosk just inside the door to the lobby. I needed postage that wasn't available on the kiosk and told the employee I had gotten there within the posted hours and how far I'd walked. The employee clearly didn't care and kept stating that the post office WAS open, because I was being allowed to use a self-service kiosk. One of the customers in line at the kiosk told me I was about the 10th customer in the past few minutes who had come in needing postage / help from a window and that all services beyond self-service had been declined to those customers. Again...the postal employee smirked and repeated, "The Post Office IS open....you're in here aren't you?" Sorry excuse for a 'service' -- will go to other facilities from now on. read more

What a miserably run post office. Alisha (Aisha or something similar) was by far the worst customer service representative I have ever spoken to. Not only was she rude, but also incompetent. My package was not delievered or even attempted to be delivered. No doorbell ring, no knock on the door, nothing. I called to ask about it and she yelled at me and told me she "couldn't do nothin". She offered no help or support and promptly hung up on me. When I called back to speak with a manager she put me on hold and there I waited for 30+ minutes. I finally got sick of waiting and hung up. I called the national USPS line and they were more than helpful. I would NEVER suggest this post office to anyone. Apparently they have no hiring standards, a junkyard dog would have been more pleasant and willing to help. read more

Went to this location last night with my friend who was trying to ship a package to her brother for Christmas who is stationed overseas in the military. She had his address, but had no idea how to fill out the customs form. I walked up to the woman at the counter and asked her if she could help us. Her response "You just fill it out, I don't know, it's difficult for us." WHAT. Maybe I'm wrong, but isn't this what you get paid to do?! We were in there for 45 minutes trying to get this form filled out, with ZERO help from the workers there. When the location closed at 6:30, they started to get mad at us because we weren't done. They tried to make a girl that was sending a package to her military brother for Christmas overseas leave and come back the next day. Absolutely horrible service and so disrespectful to the people that are serving for this country. After we started yelling at the woman and my friend started crying, THEN she was willing to help us. I have several friends that work for WGN and I'm sure these employees would be extremely embarrassed if they had reporters coming up to them asking why they are so useless and unhelpful when it comes to military families trying to ship packages to their loved ones that they cannot be with during the holidays. Clean up your act DePaul post office, you are a disgrace to this country. read more

Avoid this location at all costs. Out of the close to 30 times, I've been here, ive been treated as a customer maybe twice. Today took the cake. In what is normally a routine act of setting a pre-stamped/postage box on the counter in the outgoing pile, I was treated incredibly poorly. It was not something one has to wait in line for; I simply was confirming that was the correct place to drop it, and the employee who apparently doesn't know what's in his job description, said "I don't know, do what you want." Was he upset I didn't wait in a 20 min line to ask that question? Possibly. That is not something one should have to wait in line for; in fact, when I did wait in line to ask that exact question previously, I was looked at like a complete moron for not just setting it on the counter and wasting that employees time by asking. What a joke people are paid to treat customers like that. read more

This is the worst post office I've ever dealt with! It's filled with sassy, rude, unhelpful, employees and I'll share the story of why: One week ago, I came here to buy 70 cent stamps for my wedding invitations. The post office worker pulled out moth stamps and said "this is all we got" to which I asked if they had other, prettier stamps either at their location, another location or online and she replied "no, that's it for 70 cent stamps." So, sadly I spent $120 on 170 ugly, moth stamps because I was informed by their own employee that's all there was. She neglected to mention that I could go online and order any variety of 70 cent stamps (from which, they have several to choose from, including ones that perfectly match my return stamps). So, when I got home and went online, I was elated to find them and purchased them immediately. I then did research and found that it is possible (according to usps.com) to return unused, new stamps with a receipt. So, I went back to the same post office a week later (with stamps, envelope, receipt, and credit card in hand) to return my stamps because I was incorrectly told that all they had were moth 70 cent stamps. I was immediately greeted with a very sassy response "we don't do returns" and when I explained the situation, she said "yeah, we have lots of other stamps online" and I responded "I know! You guys didn't tell me that last week when I came in!" When I asked to see the manager (Yvonne) she was incredibly rude and in a very hostile tone said "no, we won't take returns" and when I explained the situation again, she literally asked me to read the "no refund" statement at the bottom of the receipt to her three times! I responded, "I'm aware it says that, but here (pointing out the usps.com website) where it specifically says unused, unopened stamps that were purchased by customer error can be refunded" is what I'm operating under the assumption as being true and accurate. She responded "no, I've never seen that. Return 'em to them" which is incredibly annoying and frustrating, because due to her staff's incompetence, I now have to deal with usps.com and apparently, I incorrectly assumed the post office and usps.com were the same thing! I now need to go to usps.com (or quite honestly, another nicer post office) because of the inept and incredibly rude staff here. I will never come to this location again and quite frankly, it's experiences like this that make me feel like privatizing our postal service would be a big win for the consumer - at the very least, the customer service would improve and quite frankly, I'd pay to never have that experience again. read more

I went to the post office this afternoon and had such an unusually horrible customer service experience I actually felt the need to review it. I was in line when an employee asked what I was in line for. I responded with needing to get a stamp to mail my letter. To which I received the very sarcastic remark "Well we're a post office, that's what we do. We mail letters." Obviously, why did you ask me then? I was then taken out of the line to use the automatic postal center with her doing all the work. I went to pay with my card because that's all the machine accepts when she asked me if I had 44 cents for the stamp. I only had two quarters so I gave those to her. She left with my letter and didn't return. I assume it was stamped and will be mailed out appropriately, but I did not receive any change or a receipt. It should also be noted that in the time it took her to use the automatic center for me, 3 other people had been helped in the line that were behind me. What is the point of this procedure? To be treated so rudely and to waste so much time is the worst experience I've had at the post office. I'm used to the long lines that move very slowly and the ambivalent staff, but this crossed the line. I will NOT be utilizing the United States Postal Service if at all possible. I will mail packages UPS or send electronic versions. This is why the USPS is losing money and customers. read more

Re: The 2405 Sheffield location. I went this morning with a box and a letter with the intent to use their automated machine to send my weekly care package to my Marine nephew in Afghanistan. I add the detail becuase I typically use the Glenview/Patriot Drive USPO close to where I work. I've become accustomed to walking in, using the automated machine, and walking out. I live near DePaul so thought I'd try this Sheffield location. The machine quickly informed me that it was out of labels. I went to the desk and was quickly greeted (a good sign!) by a woman who later told me her name was Sherry (no badge). I explained I needed a single stamp and that the machine was not working did she have a label. She told me that I could purchase a label which sounded like I had to buy a pack. I used an expression that I often use when I am conveying that I understand that the store clerk I'm speaking with does not make all the rules, I'm just trying to understand.... "Well could you help me..." She would not let me finish the sentance. From pleasant to defensive in 10 seconds the clerk told me that she is not a machine expert and could not fix the machine (I never intened on askin her that). I was flabbergasted because I was not expecting any negative response from her. I thought things were going well. I remained pleasant and got the stamp while she continued to explain she had nothing to do with machines. I was going to ask her how much the labels cost and if by chance she had any plain tape I could write on since the USPO got me used to using their automated machines. I quickly calculated that it was easier for me to simply leave and from now on give my business to the Glenview Post Office where I've had several pleasant transactions or just to to UPS. As a provider of service, as a retail operation, the Chicago Post Office has failed miserably. It's painful watching them commit suicide: business suicide by an operations management side of the house that does not engage their own workers in supporting the use of the automated machines - it sounded like this women hated the machines because they were threatening her job/ and employment suicide by the countless surly workers who put not just themselves but their fellow postal workers at job risk when they want to pick a fight over nothing. UPS or FED EX can have my money when I can not get to a suburban post office. read more

I had a terrible experience at this post office. From the moment i walked in the door the woman behind the counter was RUDE and condescending. There was no one else in the store when I walked in. Granted I had two kids with me and I needed packaging for the present I was sending. So I got to the counter with not even a hello. She proceeded to tell me I needed to get a box or envelope from the wall. I simply asked which one she recommended. To which she replied "one that fits your package." I replied, "well clearly". So I went to walk over to the packaging wall with my one year old in my arms and my 3 year old holding my hand. I left my package on the counter (again no one else in the store). She yelled "you have to take your package with you". I picked a package and brought everything and everyone back to the counter. Once I got back to the counter she replied "you need a label for that package" with a smirk on her face. At this point yes, I was annoyed and frustrated at how I was being treated. I asked her where they were. With two kids I thought it would be faster for everyone to just ask where the supplies were. You would have thought I insulted her family or killed her dog. She points with out speaking. Again I drag everyone and everything over. She tells me again I need to bring my package with me. She then asks me , now in front of a customer who just walked in if there is a problem. I said no, but I didn't understand why she was so rude to me. At that point she said "do not yell at me, your children are watching you." I was not yelling just curious as to why she was so unhelpful and just wanted to get the heck out of there. There were no pens on the counter where the various forms were so I asked her if she had a pen I could borrow to fill out the label and be on my way. She said no, with three pens sitting on the desk in front of her. I had to ask the nice customer who had come in in the mean time for a pen to use. As I was giving her the finished product, I apologized for not having all the supplies and that I was just asking for assistance when I came in and I felt I was met with resistance from the moment I walked in. She continued to berate me in front of my children about how she is a grown women and should not be treated like a child. She then told me that I have surely been in there" at least 100 times and should know how things work". Like I was just doing it to be a pain to her?! Shocked I told her I have never been there before and at other post offices that I have been to, they have printed labels for the packages I have sent. At this point I was shaking mad, paid for my package and supplies and left. I will never go back and am looking into filing a formal complaint. So if at all possible avoid this post office. read more

I went in for passport information and dealt with the nastiest f-ing employee i have EVER dealt with. She was not informative, she was not helpful and gave me attitude. I asked to renew my passport, and told me I could do it myself. IF i could have done it myself i would HAVE NEVER GONE IN THERE. But since i was under 16 when i last got my passport, i had to. She was full of attitude. She asked her co-worker whom was right in front of me the questions i was telling her the answers to, the co worker talked about me in front of me. I told her the government website i was on told me they took pictures, and she said her fat ass down and said "OKAY who told you this" and i repeated the site and she goes "okay well our camera is broken, and im not scanning yourself. take that application and fill it out." to which i said no ill do it at home since youre supposed to take my picture and left. worst service i have ever received from a government service. 0 stars. read more

Dropped off a labeled package to be sent back for refund and this place either stole it or never sent it. $98 down the drain.. Unfortunately I still need to use this location for its convenience but I wouldn't go our of your way. read more

Now, just like most folks, I am critical of customer service at many USPS stores. However, this location was efficient and the service was great. I walked right in on a busy Friday afternoon, but the line moved quickly mainly because one of the workers (presumably a manager) was on hand guiding folks, handing them the appropriate materials to write and prepare while in line, and (cheesy as this is) did with a smile (and cheerful disposition!). I also like that since this isn't near many large businesses like the Loop or Streeterville locations, I presume the types of services folks need at the Lincoln Park location are quicker (like buying stamps or sending a letter versus huge batches of corporate mail or something...). I also like that this is right off the Fullerton station --- partially why I decided to come here. I can quickly take care of mail stuff and keep it movin'... At least I now know a more efficient and pleasant post office alternative. Woohoo! read more

Worst experience ever. Was there to ship gifts to my family and their attitudes just ruin the whole thing. I don't understand why that place has to look like a dump and people work in the post office have to act like I owe them money.... read more

The staff here seems to me to be VERY pleasant and efficient, and parking is easy. I REFUSE to be subjected to the unpleasantness of the Dearborn Street Station P.O. ( which seems universally to have a very bad reputation) or the P.O. at The Merchandise Mart. Why don't some of these unpleasant toads retire? With many delivery options, the USPS should be making an effort for their staff members to be friendly. Naturally, dealing with the public is not a toasty experience, but customer service is still the name of the game .... read more

It's always an unpleasant experience to come to this LIncoln Park/Sheffield Avenue post office. If I'm walking by and I need something I may stop in. Otherwise I'll make a special trip to go to a different post office. I was there yesterday wanting to buy stamps. After waiting in line for about five minutes, the person who waited on me only had three different types of stamps and said if I was looking for something different I needed to wait until the postal worker next to her was available. I waited about 10 minutes for this guy to be free because he was helping someone else. When that customer left, he immediately put out a sign saying he was closed. The woman who had initially helped me - his manager - told him that he still had another 15 minutes on his shift and that he needed to sell me a book of stamps and couldn't go home. He continued to pack up and she said he was being insubordinate and that I could call the main post office and complain. They continued arguing as I stood there. There was no one else in the post office and my only option was to wait until his shift-change person arrived in order to buy my stamps. Not wanting to wait another 15 minutes, I just left. This guy knew it would only take two minutes to sell me my stamps, but instead continued to check out early. This is the worst post office I've ever been to. There's also usually a guy begging at the front door, which is another reason to avoid this place. read more

Ug! That briefly sums up how I feel about this branch. Let me explain...I have only been here a few times (thank God) so at first I thought, ok, maybe the front desk employees are having a bad day. We all do, right? But since I have only left that place feeling degraded and frustrated, I have to believe that it is more about the miserable excuses for workers they have there than them just having a crappy day. Yesterday I had some packages, just to drop off really because I had postage stamps on them. Well, the one of the stone-faced ladies called me to the front and said I needed to add more postage after she went out of her way to pick up her fat hand and place my package on the scale. So she asked me to step to the side, which I did. Apparently, it was not off to the side enough because she then proceeded to come from behind the counter, snatch my packages, and toss them on to a counter nearby. I commented on her lack of professional behavior, but wanted to say something to the effect of "Who do the hell do you think you are?" I mean in this economy, there are ppl who would be lining up for your job. I don't have to have smiles for miles at the post office, but common courtesy and respect are a necessity and based on my experiences, you will not find that at this post office with these pathetic, inexplicably rude excuses for employees. read more

The woman behind the counter was awful! I was in a great mood going into the post office, until I had to deal with her rudeness. By the time I walked out, I was fuming! I also just recently mailed out a bunch of Save the Date cards for my wedding. I went directly to the post office to mail them to make sure there was no damage. However, I got a few back that were ripped with a note from the post office stating "We apologize for the enclosed document that was inadvertently damaged." How in the world would it these have gotten ripped up...an apology does not make up for the time and money spent to make these! read more

There is a reason why no one uses USPS. There service is zero to none. Cannot get ahold of anyone and when I do they provide me another number that doesn't answer. This office is a joke read more

The workers here are rude, slow, and lethargic. They will snap at you for not knowing what form you need OR for not budging in line with your pennies to buy a stamp. Same goes for the mail service on my street in Lincoln Park. The mail is tossed into any of the three boxes in my building or thrown on the front steps. Most of these individuals do not deserve their jobs. Oh, back to the post office on Sheffield and Fullerton. They have scratched the hours off the door pertaining to weekends so that they can show up whenever they would like. Another incident comes to mind when I was trying to pay with my credit card. She said they could not accept it if it was not signed, even if I presented my ID. So, I signed the stupid credit card and handed it to her. THEN, she said she could not accept the card (after redundantly asking for ID) because the signature on the back of the card did not match the signature on my drivers license. I suggested she could run it through as debit and I would use my pin. Instead, she threw the card at me and made me sign the credit receipt. Rude and Stupid. When speaking to a sender about a piece of mail I did not receive from her, she responded "Well, I live on the South side when everyone has a gun, so people over here have pretty good mail service. None of the postal workers are afraid of the raging liberals on the North side, so your service is horrendous." She could not have explained my experiences with the USPS in Lincoln Park any better. I suggest that people should visit independent shipping stores where the workers value your business by providing better customer service and respect. read more

I want to say thanks to the gal who helped me at the post office location and Maureen, who she called to get involved in tracking down a package that was signed for, but not by me. She offered to not only have the carrier come by but the postal inspector too! They contacted the carrier who remembered, and who signed for it, and I received my package four days after it was delivered. Thank you so much! I truly believe that kindness and patience is the road to everything, and it continues to give me the results I want, as well as a generally cheery attitude. I hope you all will do the same! Happy Holidays! read more

Got a package to ship? Did you request pick up at your home? Forget it! Even If you have 5 to 10 packages you'll never get a pickup. Run to fedex or UPS and pay the extra few bucks . It'll be worth it. Because they will pick up, they will get it there. The post office promises a lot, but they don't deliver. Pay your bills online and let the USPS implode, trying to make it on junk mail. read more

I read the reviews and was worried about the customer service becasue i only had a limited amount of time..but my experience was great! Charlene was super! very friendly and efficient. The whole process took 15 minutes. Luckily, I had brought my passport pictures with me which was a wise decision because their camera was not working. Should get my passport in 6 weeks..thanks Charlene! read more

I own a mail order business and I have used post offices all over the country. This one is by far the worst I have ever been in. The clerks are rude. There is never more than two working at any given time. I was in there at 1 pm on a Friday and there were 0 clerks for 15 minutes. NO CLERKS for 15 minutes after I arrived there. Unbelievable. Be prepared to waste at least an hour there when it is busy. If you don't need a MO go to Lincoln Park Market instead. read more

Worst post office experience I have ever had. The woman working was rude and made no attempt to help anyone. I watched 4 people before me have issues with their package and were dismissed without hesitation. No attempt was made to help resolve their problems she just shooed them away. I'll never return to this PO. If you don't want to deal with the public then don't work a customer service job. read more

went in to get a passport at 9.30am. no one was was in line. The rude lady yells, passports open at 10. My wife says we have forms already printed and filled out. The rude as lady then yells, passports might open at 10.05. I told her to blank off and walked out. I have been going to this post office for years. The crew (women) that run this office suck. they are so rude, mean spirited and just not nice in any way. not to mention that last few times i have been there the machine is out of stamps and this is a post office. people wonder why the post office is going out of business. the only reason these people have a job is because it is a government job. if this was a private company, they would have been fired in 1990. Actually, they never would have been hired. What a joke. I cant believe i am even writing a review on this but i am so ticked off. I am not racist in any way but wanted to people to know about the staff and how mean they are. read more

Very courteous, ran back behind the counter to get more variety of stamps for me to choose from, and very quick once we got to the counter.

I suppose they don't think they are a business. The people in this post office are consistently rude, try to tell you - the customer, off at every given opportunity. I went in to mail a letter and a large envelope and came out with them talking openly about me for no good reason. This happens over and over again. They are not helpful and on some kind of weird power trip. I think we should go out of our way to boycott the people in this post office. If it were just one, it might be different, but I have had horrible experiences with many people behind the counter, as do others. read more

I was there with my wife last Saturday to apply for a passport for my 4 month old daughter. I stopped by around 10 am. Since the photo camera was not in service and I was missing few copies I had to return in hour with all my documents in place. There were 2 couples in front of us who apparently applying for their infant children passport as well. The line was moving slowly and my 4 month old was getting cranky. It was uneventful wait until a lady came in and cut in front of us. The family behind us confronted her but passport lady (big hair and and name is Charlene) told the lady to stay and she would be served next. When I raised a question to why she would be served next she told me with strong irritation in her voice (how dare I question her decision) she was here before. On which I replied that I was here before and I have a 4 month infant in my hands and I had patiently waited in line like everybody else. Charlene went ballistic on me. She told us that she would not serve us and we better get out of the office. When I told her that it was not her office and was not her decision to serve or not to serve - she replied (it still rings in my ear) - As far as you are concerned, it is my office. Get out!!!. I asked for her supervisor to be called in. She ignored me, I asked other postal workers to call in the supervisor they ignored me as well. I asked for her name she went on to hiding behind the wall. The family behind me pointed to the name tag that was on her counter and it was saying - Charlene. I had to leave not to hold up the line anymore. I called in on Monday and filed a complain with Postal Office. I have never felt so humiliated in my life and all my weekend was just a reflection of those 5 mins in the office. Reading this site I see that I see familiar pattern from Charlene and the crew their who covers for each other. I am speechless still. read more

I took a deep breath as I opened the door. On the other side, I expected to see a line 20 grumpy people long. After all, it's a Saturday right before Christmas. But there was only one person ahead of me! There was Christmas music playing and the employees were wearing antlers and elf hats! I received fast, friendly service. The post office is not dead yet, people. read more

I think everyone will always hate post offices on Yelp. But compared to many of the other ones I've been to, I will rate this one "as good as it gets" on one of the key things we all desire: SPEED. Yes there are sometimes lines but it's not nearly as crowded as some of the other Chicago POs I've been to and the officials who work there rarely seem to tune you out or ignore the line while they do something else. And everyone there has been unfailingly courteous and helpful to me. Haters gotta hate but I don't think this PO deserves the low estimation given in general to the institution everywhere. read more

I usually go to the Merchandise Mart P.O. because it is on my commute. This post office is close to my home. For some reason, every time I mail something from here, something goes wrong. They are always very nice about tracking things that get lost but the question is why do we have to go through that. Currently, even though I asked for a tracking number to be added to my passport renewal, when I got home and looked at the receipt, there was no tracking number. She even told me that I could check both numbers on the receipt. Now the question is how long to wait before reporting the passport lost or stolen? read more

Package "Out for Delivery" for 2 days. When I call this location, someone picks up and then hangs up the phone. Have been unable to speak to anyone! read more

Now I don't expect the post office to be the model of efficiency or operational excellence. Lots of one off requests, slow moving workers, lines, lines and more lines. However, this post office has attitude with a capital 'ATT"! The two ladies behind the counter are downright rude and disprespectful. Customer service is not something that is considered. Snappy answers, very little help and arguements about policy. We sell stuff via amazon and ship via USPS (give them business) yet these two ladies seem to want to get rid of us. We have been there 20 times and on about 15 occassions the situation was horrible. We now go to ashland ave post office where the folks are nice, helpful and professional. I am truly amazed at how these folks on Sheffield have so little regard for being polite, etc. DO NOT GO TO SHEFFIELD read more