Great customer service. Skip the post office and go here!!! The owners are very helpful.read more

The level of service and professionalism here is truly excellent. The owners are always more than…read morehappy to help with anything you need and their prices for supplies are very reasonable. I actually live closer to a similar business but I'm happy to drive a bit further to use these guys because they make everything so easy and pleasant. Definitely check them out for any shipping needs you have!

So, this UPS access point being the closest to my house, I have to make my returns and all at this…read morespecific location. Everything has been fine and going well since we started going to this store since July 2024 till date, in terms of service, etc. However, last month (March 2025), I went in there with my 4 year old who was wearing a portable car seat attached to his body. The car seat literally looks like he's about to go sky-diving, so we (my wife and I) have gotten asked by random folks "What is he wearing?". Now as my son and I walk into the UPS store, a store rep. (did not get his name) who was handling a package labeling in the back table right behind the counter goes "B*nchod, yeh kya pehna hua hai?". That translates into "Sisterf*cker, what is he wearing?". Now I know the language, because I speak it and its Hindi (for those who do not know it). I immediately respond back to the UPS rep. in Hindi to be mindful of his language and instead of apologizing, he responds in Hindi "Oh, I was just wondering what he's wearing?" to which I mentioned to him what it was but I also inform him again to watch his language, especially using profanity. Just from an ethical standpoint, given they are conducting business which provides service to diverse audience in-person, being in a professional environment, the only language that should be spoken if/when customers are on-site is and should be English. If/when the store is empty, feel free to converse in any other language. I did bring the matter up the next day to some other UPS reps. and they were apologetic of the situation and did mention that they would bring it up and address it with the rep. who used such language, but that was the end of that. My only reason/purpose to bring this up is more for an awareness perspective than anything else.

If the goal of thisowner was to emplo the most rude, disrespectful staff then he has accomplihed…read morethat . The two young men have minus zero customer service skills. I was in shock by how extremely argumentative, nasty, disrespectful and sarcastic. He was . If they offered free service for the rest of my life, I won't take it. This is not the first time but today he dug in and was determined to get the last word and be nasty. I have heard around this community and today Isaw firsthand the butal rudeness of both but the slim young man. He will bring your business down. Worst ever.Even on my way out he had to get another self disrespecting jab at me old enough to be his grandmother. He showed his true colors and Ileft with my dignity never to return. They seem angry. Never smile.

Visited this place to return a package and I should have known better. The woman was rude and…read moredismissive. She told me to just place my box "over there" I waited a while until a sticker was placed but she said she'd get to it. And that's my fault for believing her because wouldn't you know it my package went missing. Not only terrible customer service but awful professionalism. Liberty parcel is right up the street. I'll continue to go there and I would recommend them.

Super friendly people with excellent service. Great value. Would recommend checking this place out…read moreif you need their services.

Great experience overall! The place is clean and organized. Brenda was really calm and patient, not…read morerushed at all, which I really appreciated since it was my first time shipping something. She had such a gentle and friendly attitude. Would definitely come back!

The employees are not knowledgeable about what to do in every situation.The employees are not…read moreknowledgeable about what to do in every situation.

Customer service is completely dreadful, I tried to ship an art piece and he gave me the most…read moreexpensive option possible which totaled to almost $600. I tried to ask if there is other options and he wouldn't give me any, when I started to say that I don't think I could afford to ship it for $600, he started to just take another phone call and completely ignore me until I left. I ended up going to a different location and they were able to ship it for 190.

Recently had to ship a package via FedEx and I stopped at this location. It was easy to get to,…read morethere was plenty of parking and the staff was easy to work with. The store offers printing and shipping services in addition to selling random office supplies.

Customer service is good, however several of us living in CH did not receive letters sent over the…read moreholidays and NO ONE answers the phone.

We had a snow storm over the weekend and they have not delivered mail yet on sat,mon,Tuesday. What…read morehappened to delivery rain sleet or snow. And no one answers the phone to help us understand. I would drive there to get my mail if i needed to. But all the money we pay in taxes and that they get paid this is not exceptable. They need better help. The roads are fine there is no reason for this. It is really crazy.

The pickup was fine but the person manning the counter made unsolicited jokes about killing my pets.read more

I recently needed to ship an item via FedEx and this location appeared to be the closest…read more The Center is tucked away in an office park and appears to only offer shipping services. Parking at first appeared crowded, but there are reserved customer spots you can use that line up along the front door. The service here was quick and extremely friendly. Next time I have a FedEx drop, I'll be coming here!

The guy at the counter was so rude. He tried to tell me it was 12.00 for a box and I'd have to pay…read morefor packaging tape too which is 1.25 at dollar store not 8.99. I had a shipping label and it would have been more for these items then the cost of the item I was returning. The ups near me never charged more than 3.00 for a box and packages it if I buy it. Don't use this store!!

They switched owners a few years ago. Great store and the owner is very friendly!!!! Go there for…read moreany shipping or Amazon return needs!