It's a shame you can't leave a negative number of stars! I shipped a package from Canastota NY to…read moreSouthlake Texas with an estimated delivery date of 11/30. I realize it's not a guaranteed date but as of 12/9, it still has not been delivered. It shipped 11/26 and was in Dallas 11/28. Then, I guess it took a side trip to Cincinnati OH for a week and was back in Dallas on 12/6. A package sent to Butte, MT due to arrive 12/6 is still not there as of 12/9. I can only hope that the military priority that I sent (at the tune of $24.25)full of cookies arrives in Iraq faster! From now on, regardless of price, I'm going with UPS or FedEx. This is ridiculous!! I doubt it could cost more than the $43 the postal service charged for an 11 pound pkg. that was 12x13x16. I guess anything within driving distance will get delivered personally!

The manager, Debbie, was rude and clearly did not care about her job. She spoke in an unbelievably…read morecondescending way, and answered "I don't know, that isn't my job" to basic questions such as how much I would be paying for my passport and where I could find the appropriate forms when I was literally there for a passport appointment. She also commented that I wasted her time as I walked out the door.

Best USPS location in the Burlington area. Clean, efficient and very friendly and professional…read more It's the only place I go now. I will drive out of my way to use this location.

The clerk told me as soon as she picked up my package to be mailed at the window that I was going…read moreto be overpaying if I used the flat rate box I had addressed. She gave me a new box with self securing tape that I readdressed and saved about 4 dollars on the mailing as a result.

Postcard stamps at last, thank you USPS. The clerk had them in her tray and now I can send the…read morepostcards that I purchased at the Olympic Museum. Yay! A classic post office that has surely been here for decades. Post office boxes, supplies, and everything you need to send things through the mail. [Review 1598 of 2024 - 512 in New York - 22621 overall]

such friendly and helpful postal employees. i met the postmaster and she gave my kid a whole…read moreexplanation of how the mail works. the very funny guy at the front desk was so cute and we had such a good time laughing about the price of things. they took their time to explain things and were not rushing us and it was a really great experience for me and my kid. love this post office. helpful and fun people work here.

was told my package was already sent back to sender even tho it said attempted delivery less than…read morean hour called to get help and the gal did not want to deal with me and instead of put 2 minutes in to try to help me she was just annoyed I was even calling. and then hangs up on me because I'm asking questions about if it's left the building. no it's been marked as return to sender. honestly shocked how unhelpful and that the customer is the inconvenience not pleasant what so ever very poor customer service sorry for bothering you!

I receive daily notifications regarding mail, which is going to be delivered that day. I don't…read morereceive the mail up to a week later! My last three packages have been ripped open. I often get mail that does not belong to me. And we are lucky to get any mail before 7:00 p.m..

I live at 99 Eldredge Street. We have gone for as long as a week without mail service. Being…read moreshorthanded doesn't apply since our taxes are paying for mail service. There has to be a way to serve our area better.

Excellent service at the counter. They inform customers about possible delays, give specific and…read moreaccurate answers to a wide range of questions, and prioritize the queue at the counter for efficiency of service. I also appreciated the depth of knowledge about various different community services, like timing/availability of parking and where to find a copy center. Services are fairly priced and processed in a reasonable amount of time, so plan ahead.

Monthly lost mail searching Inaccurate tracking location,…read moresays out for delivery Yesterday. It's a food item and temperature sensitive. USPS has gone way down hill with customer service and better results

I always appreciate the postal clerks and how kind they are despite how rude some of the customers…read moreare to them. They make an effort to help you quickly and efficiently. Williston clerks are very helpful and often have great suggestions about how to mail items in the most affordable way.

What is going on with this post office? I have tried to call them a dozen times and no one answers…read morethe phone. They left a notice in my brothers mail box that there was a package waiting for pickup up at the post office. Now they have no idea where it is. Very unsatisfactory service, considering the alternative delivery companies competing for business.

Actually answering the local phone number would be great. All i get is a freaking busy tone!! Feel…read morelike I'm in the 20th century! A busy signal???

Very lazy employees. Nobody is ever out at the counter. You ALWAYS have to ring the bell to get…read moreservice, and that's not saying they'll come right out. I was dropping off a package, and one computer was down, so instead of having me wait in the lobby (especially during COVID-19) the gentleman moved to the other computer to scan my package and give me a receipt. The lady worker came out and screamed at him in front of me explaining how there are germs now at her computer and he has to sanitize everything. Very unprofessional- it seems she was too lazy to come out and deal with customers to begin with

pathetic! never once got a delivery on time! fucking always late. none of the agents care either…read more this post office is a joke! I live a 12 minute walk and my package made it to the shop by 430 am there is NO EXCUSE .it should be here but nobody knows anything! might as well go to ups they r never late

I'm thinking they get a lot of summer tourists here in the town. It's a pretty big PO. Could…read morealso be because they have a huge PO Box wall. Tons of traffic in and out while I was here for a mere 10 min. I picked up a bunch of different sheets of stamps. A-OK 89/Review-a-Day Challenge

The worst customer experience ever. I paid $165 to ship "next day". The receipt from the store…read moredid not contain a tracking number... So imagine how challenging that was. The package did not arrive next day...it arrived four days later. FedEx phone system is horrible... especially when you don't have a tracking number. And this store doesn't answer their own phone...they send it straight to FedEx Ex corporate. Where you cannot talk to a person. Horrible, slow and expensive. Never again.

Is customer service just obsolete in this city?! This man apparently only had time to help…read morecustomers that are white. He's disgusting and rude to say the least. I was literally the ONLY customer in the place and he walked away from me standing at the counter to go put away some paperwork (that could have absolutely waited) ....mind you BOTH associates were on the phone WHILE I WAITED AT THE COUNTER for almost 10 minutes. He then hung up the phone and walked to the back!! Three people had time to walk in while I was waiting!! He helps the white woman first that walked in after me while the other associate was still finishing a phone call. He then helped me when he hung up the phone, even though he apparently did not quite understand how to do what I needed. I don't ever need to visit this location again, but in case you do, avoid the white man with the long ponytail, who apparently does not want to help people of color that walk into his business! Disgusting!