$5 to print a UPS label. $5??? That was half the price of the actual next day shipping. Also…read moreexperienced a similar issue with overcharging for tape when I needed just a small piece. These guys don't understand the ill will and bad customer experience it creates. I try avoiding this store.

The staff has always been more than helpful. They are pleasant and welcoming. When I can't work…read morefind the return codes on my phone they are helpful and understanding. I appreciate the quality of service I have gotten continuously. I am a frequent customer and find I'm in and out quickly. Being personable is not a job requirement. But it certainly is a bonus for the customer. Having to deal with difficult people and situations on a daily basis would make me crazy. And the customer is not always right. The company policies might be frustrating but an employee can't change them.

Horrible layout and several of the employees have no idea about customer service. Perhaps they are…read morenew, but they don't even know the basics about helping people who've been waiting in line the longest. Difficult to get into and out of--the only way out is through the checkout registers. No sign for Amazon returns.

I was so out of my comfort zone when I went inside to make copies & send faxes. I had no idea how…read moreto accomplish this task & was feeling somewhat anxious. Another patron sled if she was able to offer assistance but found we were both stumped with the process of choosing correct settings to fax the items. I asked the female counter person to assist & she was very helpful, providing step by step guidance. The atmosphere is very business and it gets crowded but everyone was very pleasant & patient although everything moves rather quickly. I would most definitely recommend this business for anyone that would like to use business services at all.

The staff has always been helpful. However, recognize that this is a small branch so you may have…read moreto wait if you visit just before closing. If you visit any other time you will receive terrific service.

I went in with a Marc Jabobs leather handbag that needed a zipper repair. He said sit down and…read morestarted working on it without giving me the price, shame on me. He was done in 10 minutes, no extra parts needed just 10 min labor. The owner shouts $75 cash only! Their ATM was out of order. I asked me why $75. He was rude and started shouting Anywhere else you go, it's $175! Seriously? The bag was only $350. Do not walk in to this business, incredibly rude owner shouting at me!

I took a pair of slip on shoes that were making a sucking noise when I walked. The owner put 2…read moreholes on the strap but that didn't help. I'm not sure what he did the 2nd time but it still didn't fix the problem. So, I asked him if he had something that could be inserted onto the shoe which he sells in a package. 15.00 which was no problem than he tells me 45.00 for labor. He also has a sign inside the store that says cash only. I said why would I pay for something that didn't work. He says well you live in Bryn Mawr which I never mentioned. Then he starts yelling at me and I mean loudly and rude. So, The shoes are his...I just left..said he should have told me what his labor was before he did the work.

Not happy with this business at all. Unprofessional and the owner is not a nice person…read more I don't recommend this company. This is my first time writing a negative review but they left me no choice.

Poor customer service! Frank is a rude grouchy old man. I was a customer for 13 years. Bought 2…read more$5000 awnings and referred 3 customers. I thought I had a good relationship. I requested my awning to be put up April 1 and taken down December 15th. As of May 1 my awning has still not been installed. Frank said I paid my invoice in March. Others paid in January. Gone are the days when you could schedule a service and leave a check for payment. Now it's first paid first served. Frank definitely does not value a repeat customer. Enjoying the experience with Great Valley.

Working with John was a wonderful experience. His services were requested by a hospital patient. He…read morewas prompt, professional, courteous, and pleasant. His fee was very reasonable and wouldn't hesitate to use his services again.

Punctual, communicative and helpful! Also, very convenient and pleasant to deal with.read more

Jackie is an amazing business owner…read more Great service! Quality alterations! I really enjoyed having Jackie's expert help in tailoring over 20 pieces of clothing.

I was so desperate to get a pant hemmed over night and they were happy to do the job!…read more$10 extra but worth it- Happy no waiting ! Thank you

I waited two months to review this company because I needed some time to get over how much my…read moremoving process sucked with them. First of all, Matt was great at scheduling, giving an estimate, and answering questions. But since he didn't have anything to do with the actual moving process...I can't really say it mattered. I moved from a one bedroom in west philly to a center city apartment- pretty simple. The guys showed up late ~ 20 minutes late. I met them in the parking lot of my building because they couldnt figure out how to park their MASSIVE moving truck on their own. I came down and they were smoking cigarettes next to their graffiti covered vehicle. It took them at least another 15 minutes to actually park and come up to my apartment...where they realized they forgot the dolly. So they went back to their truck and couldn't find it...because they forgot it. So now we are about 45 minutes past my start time and they begin moving things... My mom and I actually helped them bring boxes to the elevator to bring down because we were already so far behind schedule. The process would have been so much faster if they had not forgotten a dolly, and I would not have felt like I had to help because I was paying for them to carry one box at a time down my hallway. Matt had told me that the crew would be able to give me a ride to the new apartment, and when I asked them they laughed and said "ummm there isn't much room but if you don't mind smoking then fine" I hate smoking...so I got a cab. When I got to my new apartment they arrived more than 20 minutes after me...smoking again. I had asked Matt if I needed to get them a parking permit for my new street because I knew my location was zoned- he said no it was fine. Then of course the crew got a parking ticket and whined about that while they moved my stuff into the new apartment. They chipped the side of my dining room table and snapped the hanging wire on the back of a large piece of wall art. Nothing else was damaged. The whole day sucked. They were unprofessional and unprepared. I really don't enjoy paying people by the hour to smoke cigarettes. I called Matt towards the end of the process to let him know that I was displeased with the service, especially forgetting the dolly since I knew it added a lot of time to my move and required my mom and I to help. He tried to make things better by knocking a little bit off of my bill. But all in all the whole thing was terrible. I would NEVER use skybox again.

Due to the mixed reviews of this company, I just HAVE to review them to give them the credit that…read morethey deserved. I was helping out a friend who was moving to a new place. The movers were due to come at 3:00pm on Sunday. They called around 2:30pm to say that they were running late, approximately 15-20 minutes late. They eventually came at 4:00pm because there were tons of traffic. I was okay with it because they were straightforward and honest about it. Once they got here, they started moving the furniture that needed to be packed. My friend had an insane amount of furniture, that includes 2 beds, 3 couches, and 918273 drawers. (Okay not really but it felt like that). They were quick, professional, and efficient the whole time. Since they were working hard, and McDonald's was across the street, I grabbed them food and we took a break after loading all the furniture (I know I know, fast food is bad for you but it was across the street!). Once at the new place, I swear they performed a miracle or something. It was an enclosed staircase onto the second floor and whoever built the opening were not thinking straight because it was so damn small. The couches took forever to come up the stairs, and once it did, it took forever to get through the front door. For the third couch, they literally hoisted up over the railings in the front! I was amazed... and scared! They got everything in, the beds, couches, and 918273 drawers set to where we asked them to. They were very nice, very polite. Definitely did a solid job. I'm SO glad that my friend chose them to be his moving company because they definitely did not charge as much as other companies have quoted. But they still did just as good of a job, if not better, than those other companies would. If I had to move, definitely will call these guys! Shout out to Joe's crew !! Oh, and yes the polite thing to do is to tip your movers, don't forget. They work very hard.

Needed to do some literary research today, and the only library anywhere nearby who had what I…read moreneeded was Bryn Mawr's Canaday Library. I am a local resident, and am not currently a student anywhere, so I called first to see what access was allowed to me. Swarthmore, Haverford and Bryn Mawr colleges work together for inter-library loaning on the Tri-pod system, which is an online catalog of all their collections, accessible to any i-net user. You don't have to be a student to visit the libraries and read, but you do need a school card to check out. I had used Tri-pod to ascertain which library had what I needed, before calling for more info. (According to my local township library, there is an inter-library loan process which would allow me access to Tri-pod items and be lent something through my library, but, since it takes over a week to process, I have not personally done this. I am relating the info I was given, but I do not know for sure how much access is really permitted via inter-library loans, to libraries outside the three Tri-pod schools.) I was very impressed with the politeness and helpfulness of the young woman who answered the phone at the Bryn Mawr science library, however, I ended up calling her only because I could not get a live soul on the line for Canaday, even after multiple calls, and leaving a message. That part was a really poor experience, especially when we finally got there and saw FOUR staff members sitting at the circulation desks, doing nothing but their own classwork, while on duty. Come on. This would not fly at other libraries. I even called McCabe at Swarthmore just to see if they had someone answering at that time, and a very helpful young man was live on the other end, ready to help me, so Canaday, seriously, answer your phone! The helpful staff member at the Bryn Mawr science library told me that "Visitor Hours" for Canaday Library, which I guess are different from student hours, are 8-6 M-F, and 10-5 on Sat. Upon visiting on a week day, it was well after 6pm when we left, and they were making no signs of closing, so I assume they run late for students (normally campus libraries are open until closer to midnight) but would like visitors to leave earlier. For safety reasons, especially since this is a women's school, I can certainly understand and respect that. The library was organized and clean. I did not see any features on display, such as an art collection or those snazzy decorative architectural niches, that many other academic libraries have. Normally a school library is a showplace, even at private schools, on an upper school level. While I like looking at the neat things academic libraries normally display (glass cases of rare books, Native American artifacts, antique local photography, etc.), it was also a little refreshing not to have the pomp and circumstance, and we certainly did not explore the entire building, so I could be missing something outstanding. But for what we saw, it was a plain old library, with books as the main event. I hope to have more time to explore next time. For the section of literary journals where we were, it was very inclusive of all I needed, and actually had several other literary reviews that were really helpful as well. Definitely strong on their collection for all my research purposes, and then some. I had a positive experience, as well, speaking to the main reception at Bryn Mawr, another student who was very helpful. I call there to ask about visitor parking and she patched me through to Campus Safety / Public Safety, who unfortunately did not have a name for the lot, but confirmed what I saw online on their interactive map, which called it "Campus Center Parking," off of New Gulp Road. I posted a map with visuals to help anyone needing to know where this is. This was my first time at Canaday. When I took some undergrad classes at Penn, and then grad classes at Penn and Rosemont, I had always used the HUGE library at Penn, or McCabe Library at Swarthmore College. I have to say I really like McCabe, and that is normally my go-to when I have a choice. They have the perfect aesthetic for a college library (decor combo of tasteful architecture, sculpture, art, and an amazingly comprehensive book collection). But, while I didn't feel as at home at Canaday, I did feel comfortable enough to get work done there, which is the whole point. All in all it was a strong positive experience at Canaday. The Bryn Mawr campus, like many, has a strong Gothic architectural influence. I also cannot help but think of Katharine Hepburn, one of their most well-known alumni. Katharine's "Bryn Mawr accent" is a joy to watch, as it comes and goes, when she thinks about using it, in her earlier movies, especially "Philadelphia Story." It is so shamelessly snobby, but ballsy of her, which makes it hilarious at the same time.

I love working at the Bryn Mawr College Libraries, which are open to the general public. In…read moreparticular, the Science Library (Collier) is a beautiful, quiet place to get work done, and parking is easy and free in the visitors lot. Carpenter is quite pretty too (but the chairs aren't as comfy). Beautiful campus, and easy to get lunch/coffee at the student cafe.