Owner is very sweet and is great at what she does!! She will ship anything and tell you all the…read morerate options. Honest and caring and always a pleasure to do business with.

They are always so easy to use for my eBay sales and Amazon returns…read more She even helped me even though I got there after she had closed So nice to have a business so willing to accommodate!

Super helpful with a packing and shipping solution that required some extra thought. Thanks!read more

This store would be fine if they got rid of some of very rude staff. A horrible experience simply…read morebecause I wanted to see the 1st page of my three files before the rest was printed. A quality control check is very much standard procedure. Being music, it was important that the copies are usable. (I have had files printed before that were apparently reduced when scanned and I wanted to make sure these files were going to be OK.) After getting a song and dance that it would create more work (honestly, I thought that was his job!), I asked if there was a problem printing the test pages and the answer was "no". But that didn't stop the incessant arguments about paper sizes and anything else he could make a case of. It was totally uncalled for and I felt I was being harassed. I finally had to say I wasn't there for an argument, just to have my files printed. It was a nasty experience and I will think twice, nay thrice, before ever deciding to step foot in this place again. If UPS is going to hire such unqualified help, they need to up their supervision.

Avoid them like the plague. Fedex is just not a good competent company from my experience…read more Almost every time I deal with Fedex it's a bad experience. In this case I ordered a snow blower and the vendor used Fedex Freight. It took Fedex a week to get it across three states and near to my location, then on the scheduled day of delivery they drove 1 hour past and north of my location to their Fedex freight office (does that make sense why drive past my house instead of dropping off and miss your delivery date?). When they got to their office on a Tuesday, their freight office was closed so I received a delivery exception indicating that the "customer" was closed and not available to sign. Um I'm the customer and I'm a residence, and I'm open. The next day was Christmas so they were closed. Glad this wasn't a present. The day after Christmas I called Fedex and they told me I was closed so they couldn't deliver. What insanity. I told them you mean you were closed. The rep insisted they were open and the info they had was that I was a business and I was closed. So I asked where did they get this info, they said from the shipper, which is a lie, because the shipper had my residential address. They said it would be delivered Friday so I asked well how do you know I am open if you believe I am a business, the woman twisted and turned and said we can't reveal internal info. I told her, look you know this is what happened, they delivered it after the freight office closed and somehow you are trying to blame me? So it sits on a truck until they open. I called the freight office directly and they told me they would deliver it Monday, not that Friday as I was told by the rep, not Saturday, not Sunday, but Monday. So it sits on a truck one hour north of me for almost another week (no worries I'm not in a rush for it luckily, just pointing out the absurdity and lack of customer regard they have.). On Monday we get non stop freezing rain and they show up at about 5 p.m. I open my garage door and the delivery person who is a small woman says she won't drop it off to my garage because it's icy out and she is not risking her life. So she drops it off at the bottom of my drive way basically on the street so that anyone can drive by and steal it? I told her this is ridiculous why do you hold my delivery for a week then deliver on the worst day, why not wait one more day and deliver it in dry conditions? Why don't you send a delivery person or two who can properly handle a large package and not a small weak individual who is afraid? This item is on a pallet why don't you have a motorized vehicle or simply drive the truck up my drive way and leave it at my garage door at least? I've driven both my cars up and down the drive way, it's not on a hill or anything. Her response, I'm just the driver, have a nice day. I basically hauled it up the driveway by myself. I can do that, I'm 60 years old and strong enough like the drivers they should be hiring, apparently Fedex freight hires people that are inappropriate to handle freight. I have had nothing but bad experiences with Fedex and if it were my choice they'd never deliver any item for me. Good luck if you are planning to choose them.

I am at this Fedex location at least once a week. Everyone is always so polite, knowledgeable and…read morehelpful.

If you need computer tech support, I suggest you consider going to another business. Staples in…read moreTilton gave me more problems than they solved and cost me money to take my computer to an independent establishment that worked with me to solve problems.

I used the UPS service December 9, 2025 to send a xmas gift to a friend in WI who I have shipped to…read moreat the same address multiple times for a couple of decades. This year the box was returned to Staples with a sticker on saying the address was a vacant lot. I verified the address was correct a couple of times and it was. I was instructed to call UPS claims dept which I did. A day later I received a call from Asia, a representative. She informed me that they cannot refund the delivery charge to an undeliverable address. WHAT????? The address is correct and gets UPS deliveries a lot. UPS screws up and Staples keeps my money. WHAT A FARCE AND A RIP OFF. SHAME ON YOU STAPLES!!!!!!!!!!!!!

I receive packages from the VA four to five times a month. All are marked "NO SIGNATURE REQUIRED"…read morebut some of the delivery drivers still make me sign for the package. Today the driver knocked on my door, and before I could make it to the door he left. I've gone to the Laconia NH facility and have spoken with quite a few supervisors about it and told them that the driver should be leaving them without requiring ANY signature as that is what I want as well as what the VA puts on every package label, and the supervisors say it is the driver's decision to require a signature when they believe it is a high value item. So, the customer has no say in how the package is delivered, it's the supervisor and driver's decisions on how the customer receives their package. Piss poor, if any, management skills are being used to run that facility. Instead take your packages to the Staples Store.

Terrible service. They said they could not deliver my package as addressed. I tried to give an…read morealternate address and they said the address could not be changed. Then they said I could pick up my package in Laconia during a one hour window the same day or the next day. Before I could get there they returned the package to the sender.

This Fed Ex is a joke. EVERYTHING we order and is supposed to be delivered via FED Ex doesn't get…read moredelivered and is always delayed then they call and ask us to come pick it up, which is 40 minutes from our home. If we wanted to drive to pick it up, we wouldn't pay to have it delivered. Lazy employees. Literally the worst. The sad part is we order from Butcher Box and then the meat is bad when we finally receive it. This is the 3rd time this has happened with the meat and will be the last. We'll switch to Moink who delievers via UPS and has a lovely driver who drops stuff off to us. Not sure why UPS can figure out how to deliver packages when FED Ex can't. Terrible store. Don't use them.

Arrived 10 minutes before closing and the lady at counter asked me if i was just dropping off. I…read moreresponded by saying one of my packages needed a label. Her immediate response was i close at 2! (She was helping one customer). I looked at my watch with 7 minutes until her apparently iron clad deadline and asked her what i was supposed to do with that information? She blurted come back monday! I laughed at her. The guy being helped told me UPS in Lebanon was open until 4. I went there, i will now always go there. Arrived 10 minutes before closing and the lady at counter asked me if i was just dropping off. I responded by saying one of my packages needed a label. Her immediate response was i close at 2! (She was helping one customer). I looked at my watch with 7 minutes until her apparently iron clad deadline and asked her what i was supposed to do with that information? She blurted come back monday! I laughed at her. The guy being helped told me UPS in Lebanon was open until 4. I went there, i will now always go there.

Very well run store with knowledgeable and helpful staff. The store is bright and well stocked.read more

The older lady working was so rude and made me feel like I was bothering her. I have only been…read morethere once to ship work packages with a prepaid Fedex label. I simply asked for a receipt and it was the end of the world. I will never go back there. Zero stars

Well, the rep did not point out tracking. Raymond's PO much better although there was no line to…read morewait in.

Don't go here to return amazon packages without a label. If you want to buy random scraps of yarn…read moreor candles, this is your place.

They handle so much volume. They are always helpful. Appreciate this business a great deal.read more

This is the most disorganized and poorly run business of any type, anywhere that I have ever seen…read more I will never use their services again. It's unfortunate that they have a monopoly, but from now on I will travel a greater distance in order to have a more confidence-inspiring experience. Among other complaints, their tracking numbers are never working, they lost one of my packages and were useless in helping me track it or file a claim, and their customer service is generally poor. There was a young woman when I went in this week who was terrific! They need several more competent and well organized employees like her to turn this disappointing business around.