I have a continuing problem with package delivery to my home address. For some reason one of the delivery drivers drops packages over my 4 ft chain link fence in front of the gate. I don't think it's my regular carrier because she usually puts packages on my porch. I have 8 stairs that lead to my porch. Leaving them just over the gate invites theft. I called to speak with the postmaster but she was out of the office for a short time. Still waiting on her call.
I have submitted over 6 complaints regarding this issue. I have only spoken to her once and she was a real treat to talk to. The complaint system for the Post Office is broken. After 6 complaints I did speak with her supervisor but the same problem remains. The last time I was expecting a delivery, their website stated there was dog interference with the delivery. That was wrong. I don't have a dog and the truck never came by my address. I was sitting on my porch when I received the delivery notification. So, either they went to the wrong address or they simply lied about the delivery. Either way something is going on and the postmaster allows this. Talking with her will only get you a "I'm right and you're wrong" attitude.
After being in Customer Service for 30 years I wonder why she has such a nasty tone with customers. Honestly, she needs to be fired for her inability to handle customers in an appropriate manner. I will continue to file complaints until does her job right or til she gets fired. There is no room in any organization for people like this. Fire her now!!! read more