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    10 years ago

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    White Eagle Technology - First email

    White Eagle Technology

    (40 reviews)

    Overall this was a bad experience. The primary problem was the extreme difficulty I had…read morecommunicating with the. I was given a number by my primary warranty company (Asurion), but no one ever answered. It would ring about four times and go to voicemail mail. No one ever returned a call. Emails were also not answered. After a week and a half of calling every single day, I started calling my warranty company. They also had trouble getting a hold of white Eagle. Eventually, I was able to get a supervisor who was able to get a hold of someone. However, this was still frustrating because every time I called they would send an email and make me wait two days to see if I got a response. I never got a response and was stuck in the two day cycle. It took about two weeks, but once I did finally reach someone I was able to get a different number that worked great. Well, at least it worked a whole lot better. The first two times I used my warranty. I ended up with someone other than white eagle and had a good experience. However, this was so bad. I probably would not buy this warranty again from Asurion. The sad thing is, it would be easy to fix, just by having better communication protocols.

    They are just as terrible as the other comments have indicated. They keep asking for the same…read moreinformation over and over again. Then they close the account when the find out that they cannot get anyone to service your tractor in your area. I cannot believe TSC/Asurion uses these people. Will be talking to TSC/Asurion about getting a refund for the protection plan. These people are a joke. So sorry you have to deal with these people

    First Street Pump - Left the yard looking like this.

    First Street Pump

    (9 reviews)

    I hired this company to install a well system, and it's been one of the worst contractor…read moreexperiences I've ever had. The job was estimated to take 4-6 weeks but dragged on far beyond that with almost no communication or professionalism to the point that I had to reach out first every time and follow up on follow ups. When the crew finally showed up, they were outside yelling and slamming things so loudly that my girlfriend thought someone was breaking in. She could clearly hear them cussing and saying things like "f*** this house and f*** this job." They even tracked mud through the house without a second thought. I stayed patient and flexible with their delays, but things never improved. The company eventually offered a $300 discount to "make it right," which tells you how bad the experience was. Now, after the fact, I've reviewed the official well record, and it shows a total depth of only 30 feet -- even though the contract clearly states 50 feet. That says everything you need to know. I would never use this company again, and I strongly recommend anyone considering them look elsewhere. Unprofessional, unreliable, and completely lacking in accountability.

    I have had First Street Pump help me on 3 different occasions…read more Summer 2024.....pump (previously replaced 2 years prior by a different supplier) quit on me. Even with many of the crew at First Street Pump on an already planned vacation, they still were able to send Justin (RIP) out to help me! In no time at all, he found a broken stainless steel part (a very RARE occurrence) and had the pump replaced the SAME DAY!! April 2025 My pressure tank in the basement was leaking water from the bottom of the tank. Because I had such an excellent experience with my pump replacement, I called First Street. Within a week, they had a very high quality pressure tank installed and working. I was advised to check on it 2x/day to make sure there were no leaks. I did so every day and it was dry and there were no problems at all. On the 5th day, when I checked on it, I had water on the basement floor again. It WASN'T coming from the new pressure tank. Now I had another NEW water leak problem. Water was coming out of the concrete wall...the connection behind the new pressure tank! I didn't want anybody but the owner, Dan, to come troubleshoot/fix this for me. He's honest, has integrity, is super knowledgeable, considerate and I trusted him implicitly! So I had to wait a bit over 2 weeks for Dan to be free and able to personally come out. It was WORTH the wait! He had to bring a backhoe out and dig up the whole area outside that basement wall. It was a HUGE ordeal but he found a hairline crack in a PVC elbow pipe connection! I was SO IMPRESSED by the way they left my property when they were done. It has rained a LOT since then and it STILL looks great! So I will say, there is NOBODY ELSE I would call to help me and I'm SO grateful I was referred to First Street Pump way back in the Summer of 2024. If you want a family-owned business that has integrity and honesty, call First Street Pump!!

    US Post Office - postoffices - Updated May 2026

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