Jim was rude, arrogant, and thoroughly ill-tempered. I have been a customer of this UPS store for…read moreseveral years, but will NEVER go back again! When customers become an inconvenience to retail businesses, it's time for them to consider another line of work!

I use this location several times a year to ship packages and returns both domestic and…read moreinternational. Always fast, friendly, helpful and professional.

They look like they don't want to be working when they see everyone returning all their Amazon…read moreitems. Very rude when telling customers that they can't ship their items in a specific box and instead of helping them or hinting that they can buy a box. I've seen the customer just turned away instead. Very clean organized but I guess I would be mad as well if my shipping job had so much volume as this store gets from Amazon reruns.

Really bad service. Worst UPS store ever. Will never go there again. Staff are horrible and rude…read more Very bad. Please do not ever go to this location. Staff are really, really AWFUL!!!! Close this place down.

Ran in here while running errands in Fairview Heights to drop off a box that already had postage…read more I've been here before and they were quick and efficient with the scanning and the receipt. It's a great location in the middle of all the other Fairview Heights stores.

Two day rate to New York from Chicago for once once package was 119.00. wanted to charge me a aur…read morecharge for putting my information in the system, additional 24.99.

Owner of Copy N Ship is a very nice lady. The other woman who works there is nice too. They offer…read moreso many handy services and they are excellent at what they do. Highly recommend!

I use this location from time to time as my Amazon Hub. Packages seem to get here very quickly and…read moretheir hours allow for pick up after work. The staff is friendly and I am usually in and out in a few mins. I have never used this location for anything more than a pick up place but I do plan on shipping things out of here for Xmas. Great service.

Great customer service! First time at this location. I've been inside their Higland, IL a few…read moretimes. They also have a store in bethalto, IL. I came here to mail out some important documents. I picked out a big envelope, but the guy said I could downsize to the midsized one. That helped and saved me a little $. The only slight set back was they don't have certain contracts with ups. So I couldn't mail out my already prepaid item for Amazon. I had to go to the ups in dierberghs which isn't too far away. I'd come back to ship here when needed. It's in a lot with other stores. But their lot doesn't get super busy.

Great prompt service. And no waiting or lines to fall into. Parking was a bit of a hassle but…read morewalking to location did me good.

The Fairview Heights police station is on Bunkum Rd in between the Fire House and the Library…read more It's not everyday I walk into the police station; at least not for me. When I think of the police station, I see myself walking into a building full of officers at their desk doing paperwork, drinking coffee and hauling in criminals (apparently I've seen too many crime shows). Well to my surprise that wasn't the case. I actually walked into this large hallway, extremely quiet.. wasn't too sure what to do. To the right is the window for the records department, to the left, a window to dispatch. On the windows there's a sign "Dispatch can not hear through the window. Please pick up phone to your right for police services". Okay! An officer answered the line, I explained I needed to make a police report. She took my name, number, address and said she would send a officer to me. Wait.. what?!? I'm in the lobby! If I knew I could just call and have a officer come to me to make a report, I would've! Instead she sent a officer to come and take my report in the lobby. While waiting I was able to observe the bulletin board with helpful information to citizens in Fairview Heights. There's a MedReturn drug collection unit, where you can drop off unwanted prescription. If you need a gun lock, just ask, they will provide 1 free of charge. Better safe then sorry! Even though it looks empty, there are people there behind those dark mirror windows. At the end of the day... if I had to go back I would, by I'm hoping I don't need too!