Did my road test, and got a person who wanted me to turn left into oncoming traffic at a blinking…read morered (where the oncoming traffic has right of way, mind you), and also did not want me to yield to pedestrians when turning into the DMV lot, which is a fantastically illegal way to kill people, as much like the oncoming traffic, pedestrians have right of way in the United States. The pedestrians looked to be a mother and a son, with each of them on the other side of the lot entrance. Being a teenager at one point in my life myself, I could tell the kid wasn't really paying attention and looked like he might run across to his mother. I did not want to be the cause of trauma and death to a family, and got failed over it. Additionally I was doing 25mph and she told me to turn right into the DMV *at the property line* which would've resulted in an extremely sharp, dangerous turn (and likely would've resulted in me killing the teenager who had just finished crossing the entrance by that point). And I understand it is not this person's responsibility, but if a testee keeps saying "I'm super anxious" it's okay to just said "it's all right, do your best" or something. This person clearly did not want to be at her job, which again, I get, but I'm a human being too, and I'm trying to make sure you, me, and everyone else on the road and on the sidewalk stays safe and goes home unscathed. TL;DR: do your road test elsewhere, this DMV wants you to break the law and kill pedestrians and get into a car wreck. The lady at the driver services desk was very nice though, and did wish me luck on my test. So I can't give a one star for that reason. I'm gonna do my road test in my town instead next time, even if I have to wait a month. Seriously, it's no wonder Illinois drivers are worse than New Jersey drivers when you have staff like this!!

Someone who has a good experience should write a review. It seems everyone complains. Upon visiting…read morethe Schaumburg facility, everyone from entering to leaving was so nice..frindly and helpful. What a happy group there.. All doing their job with a pleasant attitude and a big smile..Thank You.

Fast, friendly and efficient service. Have dealt with them for years. Highly recommend them.read more

They explained what I needed and took care of me fast. The proper paperwork was done. Thanks again…read more Steve

The DMV is usually the last place you want to be, especially on your birthday. I did not make an…read moreappointment, just went as a walk in. I arrived at approximately 1215, I was greeted by a very nice woman and told her I needed a vision test and a new drivers license. I was asked to take a number and have a seat, they would be with me as soon as possible. I was then greeted by Morgan in less than a minute, after having a seat. She was very friendly and got me taken care of immediately. She also wished me a happy birthday. Long story short my experience was amazing, the staff were friendly and I was in and out in less than 15 minutes!!! Side Note: It was the employees lunch time.

We just moved to the area and had to get IL drivers license. Went to this DMV and they are THEEEEE…read moreWORST! My husband couldn't stand next to me because he "looked" threatening. They asked my daughter does she have an "American" birth certificate (she forgot to bring hers), WTF. Let alone the man going THROUGH my personal mail. I took my daughter to the one in Mascoutah and we will happily take that 40 minute drive everytime!

Very knowledgeable and friendly. Do I wish they were less expensive? SHURE! But is it worth not…read morehaving to go to ANY Illinois DMV? ABSOLUTELY!!!

We only went here one time. The people behind the counter were quite informative and helpful, and I…read morewould highly recommend using this License services.

Not your typical DMV experience. Staff was very friendly and helpful. I had little to no wait…read moretime too. Great experience.

Most stories that involve the DMV are often never good, however in my rare case that was not the…read morecase. I stopped in early one weekday to renew my driver's license and apply for a REAL ID. The process was painless and took less than 15 minutes. The staff was friendly (which is more than I can say for the Fairview Heights location). Arrive early, and you will be on your way in no time!

They moved and the location is much bigger and more seating…read more The drivers license area has its own room. I got here about 8:17 am and was here about two hours, on a Saturday. I was number 22 when I arrived so I recommend arriving before 8 am in hopes to be one of the first in line. Paul was very nice and kept the line moving. Staff was very pleasant

I arrived about 20-minutes after the 8:00 am opening, signed in, and was listed as eighth in the…read morequeue. There was one rep working at the time, and I thought it was going to be a while before my turn. Then two more reps arrived, opened their counters and next thing I knew they were calling my name. The process was efficient and the rep was very helpful. No reason to be afraid of typical stereotypes with the DMV. This was great!

Amazing staff and always reliable. We used them for our drivers logs for years. Motor fuel reports…read moreand insurance.

From the owner: we license all vehicles and boats, license plate renewal stickers, notary, quit claim deedsread more

Great parking. I think this is a location recently moved…read more Friday at 1 pm, in and out within 10 minutes. Staff were quick and friendly. Electronic check in station, enter name, cell number, reason for visit. Nice, clean interior, but very limited seating - with about a dozen hard wooden chairs.