Today I got the title to my vehicle in finally. Thanks usps for the great job. They ripped my title in half with their "machine" and the manager at belchertown location told me theirs nothing they will do and that's "the risk of shipping with usps" and continued to tell me to "have a good day" as I'm walking out the door as if she was trying to antagonize me.... I guess this is the "risk of using usps" what a joke. read more

US Post Office - Post Offices Near Me - Belchertown, Massachusetts

OMG In that the kids in the neighborhood keep swiping arbitrary mailboxes, we were on their target. A prank most pulled at that age if one had that jock mindset. We decided to get a PO Box. Let the kids have fun. Albeit a federal crime with jail time, they're kids, small town, thankful mine didn't get involved in debauchery at that age. That being said, our post person is more brain dead than the stealing kids. Opposed to using the PO Box, our mail, Christmas packages, ordered items are tossed on the side of the road. WTH? We're finding on happenstance. Unbelievable! Can we get a post person that cares? Tried calling locally, line has been busy for hours. The national customer service has an hour hold time. I do get it at this time of year in the phone call(s), the mail and packages being tossed like trash is unforgivable. I'm going for this person's job! Period and Final Answer! read more

Nothing in this world is perfect but, the clerks I've met at the Belchertown branch have all been helpful, pleasant (and particularly nice during the difficult times of the COVID outbreak). read more

Belchertown postal services smell to high heaven...year after year they continue to employ a delivery person that just can't get it right. Once again I'm waiting on an item with importance tickets in it,informed delivery website on 4/27/22 showed the item on my dashboard....still waiting. After many talks with Post master? Jim,Who stated this never happens, people in my neighborhood continue to do the delivery job right. The worst is his driving please do something before someone gets killed. read more

wish we could give no stars. anytime I have a package delivered, it gets marked delivered to my PO box, then when I go there and check my PO box there's nothing. go to the front counter and it hasn't been sorted yet. so they make your stuff delivered when they haven't even sorted it. that's not how this should work. if it says delivered to my PO box I should be able to go there and pick it up without any issue. not be told "you have to wait til we sort it" read more

As with most places, it depends which employee you deal with when when you go there. Most of the employees here are fine, but one person can't avoid being rude and apparently resentful about doing her job. This time I was trying to pick up a package scheduled for the next day, because I would not be home. She said she hadn't "got to it yet" and when I asked when she would, she said (with tone and a nasty look) "when I get a few minutes!" So would that be today? Next week? The only reason I went to this post office and not the one in Granby is that I had a package at this one (which had arrived at the P.O. yesterday, not today - so maybe it already had been "got to"?). Unhappy people try to make others unhappy. I guess everyone is good at something. read more

A few bad apples spoil the whole bunch. The main guy in charge couldn't care less if you have a problem, it's YOUR fault for complaining. Depending on who you get at the counter you could have a pleasant experience or a dreadful one. Note to the dismissive, smug, arrogant, rude employees at this Belchertown Post Office: I'm soooooo sorry you're being paid a great wage and health and retirement benefits, what a tough life you must have. If you don't like your job, if you don't like dealing with people and their occasional problems with YOUR mail service, please just retire now. For those who work there who are kind and helpful (at last count there were two), thank you. read more

This is the most ridiculous postal service I' 've ever experienced. Every week I get someone else's letters in my mailbox, at least 4 to 5 of them and mine are delivered to different addresses. I moved into this area a year ago and since then it kept on happening. Complaining does not do anything. Once my Amazon delivery was delivered somewhere else. Today they delivered back a parcel I posted saying "not enough postage", which, they valued the postage amount at the post office counter. If there are letters delivered with a package, they leave it at the front door, most of the time underneath the box and we found soggy letters during the snow time. read more

I know it's common place to pick on your local post office, but I actually love the postal service. I think for the most part they do a wonderful job. You can send something across the country for about 50 cents and it gets there in just a couple days? That's pretty amazing. And I've usually had good experiences in the Belchertown Post Office, until recently. The postmaster there is so incredibly rude and impossible to deal with, I understand why the Amherst Post Office tells me that most Belchertown residents come to Amherst so they don't have to deal with her attitude. I recently had the audacity to inquire about a package that had not been delivered. Her answer? "Sir, our carriers deliver to over 200 addresses every day, we don't have time to track down your package" Uh, excuse me? Yet then in the next breath she claims this overworked carrier has a specific memory of delivering my package. Wait, I thought he was delivering to over 200 addresses a day and couldn't possibly remember my little unimportant package. She continued her defensive "Sir" this and "Sir" that, until I just asked her to please ask the carrier to describe the package he so clearly remembers putting on my porch. "I'm not going to ask him to remember one package out of all the ones he delivers each day!" Aggg! Her circular "logic" continued until she simple hung up on me. I called back and she said it was I who hung up on her. I then asked her what my options are to find my package. She yelled, "I already gave you the phone number to call!!!". I reminded her that in fact she hadn't given me any phone number or really provided any help whatsoever, so....DIAL TONE. Yep, she hung up. I called back and the first words I hear are "If you keep calling I will report you to the postal inspector!" Talk about not liking Mondays! So I filled out a complaint form with the USPS website, called the regional postal inspector myself, and maybe someday they will actually look for my package at the Belchertown Post Office, where it more than likely currently resides under a pile of pizza coupons. Avoid this place. Make the drive to Amherst. read more