I couldn't be happier with the job Agawam Pack and Ship did sending a Bose sound system to my…read morehome. They padded and packed that thing so that it would have survived a nuclear attack. (Slight exaggeration). I didn't have the original packaging, so they wrapped it in 3 layers of bubble wrap, built a box around that and wrapped THAT in several more layers of bubble wrap liberally securing it with about three rolls of packing tape per layer, (Another slight exaggeration). It did take me about 15 minutes to get it unpacked and it was in perfect condition. this was a legacy from my sister who passed away so it was a lot more important to me than just a sound system and I was very grateful they did such a great job. Given all the work, supplies, and the high cost of shipping anything, I thought their prices were very reasonable as well. Highly recommend!

Great shipping experience with AGAWAM Pack and Ship. Really appreciate the personal attention to my…read moreshipping of Native American pottery. All arrived in a timely manner and in perfect condition. Thanks again.

I know folks complain about having to go to the RMV. It's the first week of the month... almost all…read morethe parking spots are taken. I thought...uh oh. Walked in to see a giant wall of a security guard (6'6" guessing) in front of me. He inquired of my visit. I was renewing the registration on my utility trailer. He asked if I had my license, of course. Then gave me a ticket for standing in line. I was in and out in under 10 minutes. I love this registry for the speed and the fact that most of the people here are fabulous. I also found out a few weeks ago that I had been over paying for this trailer because it was listed at the incorrect weight. I thought I'd have to go through all kinds of hoops to get it fixed. The gracious RMV worker had it done in a moment for me. And said that she was sorry that I had been over paying for the last 6 years. Yep, at least it's done now.!!!

HUGE WASTE OF TIME DUE TO LACK OF COMMUNICATION. GO…read moreSOMEWHERE ELSE IF POSSIBLE. Needed to register a vehicle and there was no openings due to pandemic at any other location. Website says drop off registrations have a faster turn around and as this was closest to my location, I dropped off the needed forms on Friday. A week goes by and I hear NOTHING back. I called, was on hold for an hour and then told to email them. I emailed them, they requested my info, sent it over and then heard nothing back. Now a week and a half has gone by. Called again. Hold for two hours. Told to go to the location. Once there I was told I missed a form and that they tried to call me the same day as drop off (checked call log and had no missed calls from them, also they had my email on my file but didn't inform me at all of a missing form). Brought back the needed form. Waited another two days and finally got a confirmation, only to be told on arrival that I need to bring in ANOTHER FORM (which the email I received does not mention). A WASTE OF TIME. I understand infrastructure is struggling with the pandemic but we're a year in. While the RMV seemed outdated before, this is just a disgrace.

I've been a customer here for years, which makes this experience especially disappointing. A recent…read moreprint order came out incorrectly, and when I brought it up, I was told that checking the proofs was entirely my responsibility. While I understand proofs are important, I felt there was very little effort made to help resolve the issue. After discussing the problem, I was given the impression that a second set would be taken care of to correct the mistake. Instead, I was charged again for the reprint, resulting in paying twice for the same project. The communication was unclear, and I felt misled about what would be done to make things right. What disappointed me most wasn't the printing error itself, but the lack of accountability and customer service after years of being a loyal customer. Unfortunately, this experience has made me reconsider using this business in the future.

Paradise has been my go-to printing partner for years, but I'm really put off by the "Okay, boomer"…read moreattitude that has developed from the staff. A few simple questions from someone who has been working with print from decades are met with dismissiveness. Guess what? That attitude just cost you guys a five-figure job, and the possibility of something considerably larger. I won't be talked down to.

This is outside the scope of what I would normally review (of course, having said that, I only have…read moretwo reviews thus far and this begs the question of how one establishes 'normal' given such a minute sample size...but I digest), in spite of this I feel compelled due to various factors. First let me mention decor; this is actually a wonderful bit of architecture both inside and out. In fact, the gentleman who helped my girlfriend and I informed us that there is a similar work of art in Providence, RI (i.e. the post office is built upon the same model). No cookie-cutter P.O. here folks. A typical post office experience is probably most comparable to a day at the registry of motor vehicles (translated: yucky and lame); this is what I expected and was cranky and frankly dreading the need to get a passport for a little trip up the river to Canada (said need the topic of an entirely different soapbox sometime down the road perhaps). We were, however, treated to possibly the most friendly and enthusiastic postal clerk we have ever had the pleasure to work with; he made the inevitably painful experience bearable and eased us through, going above and beyond repeatedly, offering to take care of several steps that normally would have sent someone to the back of the line (or worse, home). We left feeling reassured and, in all honesty, awestruck by how refreshing the whole experience was. The take home message folks? Government employees do NOT have to be miserable to function and one's expectations need not be so low when contemplating a trip to the town Post Office.

Am I seriously about to review a post office??…read more Yes, our Saturday morning at the Palmer post office was so good that it warrants some praise. We needed passports (a first one for Ryan, and a renewal and name change for me), and we arrived -- "descended upon" would probably be more accurate -- with a rag-tag collection of applications in various states of completion, certified documents, and more questions than answers...including, can the passport fairy please make all of this happen in time for our trip to see my beloved Liverpool FC play in Toronto about a month from now. And by the way, we don't have photos and, oh yeah, surprise, I'm out of checks. I felt a little like one of those tourists in a foreign land who, unable to make sense of the currency, just hands over a wad of mystery money to a shop keeper and begs them to take what they need. I imagine most postal workers would have run for the hills, or slammed the window shut and declared that passport processing is done for the day please come back Monday when someone else will be working. But the young man at the Palmer post office on Saturday morning had some serious halo action over his head. He was kind, patient, understanding, and abundantly competent and helpful. He figured it all out, made sense of our paperwork, advised us on how to get the fastest turnaround in processing, took our photos, made a couple of phone calls to get answers that he didn't have, turned my debit card into the appropriate money orders, and even filled us in on some of the history of the building when he overheard us comment on how beautiful it was. Folks, it simply doesn't get any better than this.

Friendly service today and yes, the clerk had a sheet of postcard stamps for me. I need these for…read morethe dozen post cards I picked up at Faneuil Hall and need to email. Jeez, $0.61 each! The post office clearly looks like it was built during the New Deal era. Classical Revival style and all that. Post office boxes and pickup boxes you can use to get your package after hours. There is street parking all around. [Review 1130 of 2025 - 1273 in Massachusetts - 24683 overall]

This post office is a terrific place. It filters the mail for Mt Holyoke College in this small New…read moreEngland college town. It also serves the community as a central meeting place and town announcement board.