To start, the hours posted on their website are incorrect, they don't open until 9AM…read more Staples is one of many retail quality oriented companies that constantly shifts it's sales techniques to lure in customers, but doesn't seem to realize that people want good prices on new products, as well as people with knowledge of current technology beyond mainstream discounters. This is similar to Radio Shack who is all but totally gone from existence. I am glad Staples works with Amazon [for return items], but like most places that do, it won't last long.

Friendly & helpful. Always busy, though! Very convenient for 13152 zip code area residents.read more

Consistently outstanding service provided by friendly, well-trained staff at the Skan UPS store!read more

Christa was very helpful when I needed to get a notary in a very short time. She was efficient and…read morereasonably priced. I will recommend Christa for your notary needs.

Christa was terrific in getting our notary needs met - traveled to our house, was quick, efficient,…read moreand incredibly patient. So glad to know this service is available in CNY.

Service was quick & courteous. Pick up scheduled for next day after calling after 7 pmread more

I used to really appreciate FedEx up until today. Sadly, they too have changed their customer…read moresupport system as UPS did a year ago so you cannot speak with a representative. Every line you call, whether it is the online number, the customer support number on their website in your account, or even the local telephone numbers listed for your local stores and offices, they all get re-routed to AI. And just like the UPS system which converted over roughly a year or so ago, it's purpose is not to provide actual customer support but to act as two things. First to give the appearance that the company actually still offers all around customer support and second, to act as a wall between you and whatever remaining human support they may still retain. This has been the trend these past two years with most of the massive corporations. Unfortunately, this is terribly problematic. If you have a situation that does not fall within the limited categories the AI system provides, it will simply tell you it cannot help you and cannot transfer you to a representative, wish you a good day and too call again. You can dial in "0" as many times as you wish, but it will simply hang up on you. You can ask to speak to a customer service representative but it will only tell you it doesn't understand what you need, or demand that you provide it a reason for the call otherwise is cannot have a representative speak to you. And how did I encounter this beast today? It began when trying to update information on my account on their website. I wanted to try once again to update an apartment number. I have been trying to do this online for the past four months with no success. You can enter it in, hit save, and it will give you an error. It won't tell you what that error is, or caused by, it will just not accept your apartment number no matter what form you try. And as it had done previously, this error will repeat two or three times before finally telling you that that there is a system problem. After reloading the page, and trying again, the same result will occur. This problem has been going on for months. I also, wanted to verify that my delivery instructions were to have packages left on the back porch as anything left out front often is stolen. I had two packages stolen on January 30, 2025 because they were left out there against my instructions. Now up until today however, I discovered I can no longer verify or edit delivery instructions. If you wish to update your delivery instructions, which there seems to be a section for that, when you go to do so there is no active link or entry field top enter it where supposedly "Delivery Instructions" exists. Apparently there isn't very much quality control with website development at FedEx. And as mentioned, any attempts to contact FedEx is only going to waste your time, your energy, but most of all your patience. I spent the better part of twenty minutes calling repeatedly, trying different phone numbers, different responses, etc., but got nowhere. UPS had instituted a similar change roughly over a year ago as well. Their system was even more draconian in the way it handled customer problems. Their system would simply tell you out right that it could not help you, wish you a good day, welcome you to call again if you have a problem and hang up. But being that all we have are UPS, FedEx and USPS for non-commercial shipping, we have no choices. Of the three, USPS is the most responsive, but if the current administration's aspirations are successful, their days are numbered as the long term goal going as far back at the 1980s, has been to privatize the USPS. They've been tossing wrench's into that since 2006 to set it up to fail. Unfortunately since few people actually pay attention to specifics, its easy to convince people there are problems where there are not, that whatever problems occur are for the reasons said when they're actually artificially caused and on purpose to convince people of a lie. Sadly, privatizing what is still the world's most efficient and best example of mail and package delivery both domestic and foreign is about to be over and done with. Not because there is or has ever been any problem with it, but because of the massive amount of profit, for-profit commercial interests can reap from it. But then this is what fascism is all about... handing over governmental processes and responsibilities over to private enterprise. But Americans know it as "running government like a business". So, if that is what we want, and have voted for... so be it. I can't wait until the reality of such a situation finally comes to fruition. Because those who do the harvesting are not going to be us little people.

Moving from one state to another is always very difficult - you never know how to find the best of…read morethe best where you're headed. I lucked out with Reliable Movers - not only were they responsive and willing to book me from out of state for a move-in to a place with multiple sets of stairs, when they arrived they were helpful, friendly, and even prevented some damage that would have been done because of the way my outgoing movers packed my truck. They took great care with all of my items, got everything to exactly where I asked it to be placed even though I was stuck outside with the truck providing information, and got it all done in record time. The crew that showed up on move-in day were about twenty minutes early, after checking in with me via phone and text. Everyone was helpful and courteous. This was an excellent moving experience and I will be hanging on to Reliable's contact information for my eventual move to another location. The price for unloading into my new home was great, especially given the stairs involved. No one likes to make furniture go up narrow stairs - Reliable's crew made it happen quickly with a clearly practiced pace.

Service requested was prompt on time. The value is good for emergencies. The request was decent for…read morethe day of the move. They work with you, Thank you

Ryan and crew were out today to move a handful of heavy items from our POD into the house. They did…read morea great job. They were very flexible with our crazy schedule. Moved an upright piano. Washer and dryer and a handful of other heavy things. Definitely recommend them.

I have used these gentlemen twice and they are fast, friendly, and reasonable. I have used other…read morecompanies and they were expensive and furniture was damaged. The only problem is getting ahold of them. You have to leave a message and have patience until he gets back to you. If you don't leave a message you won't get ahold of him.

The Salvation Army and many of the donation/reuse shops are a wonderful way to not only help those…read morewho just can't swing all their needs and to keep mankind from further draining earth's resources or sparing additional pollution from burning or burying usable items. The location in Auburn is usually neat and well organized, I recommend dropping off your decently used old items for someone else to enjoy.

Friendly and knowledgeable personnel. Prices were realistic and merchandise in good condition.read more

DLH Properties has used Advanced Concepts Carpet Care services for many years. They are promptly…read moreschedule cleaning services that meet our needs. We really appreciate the excellent service and professional way they take care of all our carpet care needs.

A job well done. Advanced Concepts made our carpets look like new…read more Thank you, Jean and Jake