ive never had a missed delivery or scan from this place and the staff have always been extremely…read morehelpful with my questions thanks guys,sorry for the 1 star i know its not ur fault

I had a favorite post office back in Oregon and I was sure I would never be as happy with another…read morepost office. Turns out I was wrong- Geneva USPS is a great little office. I adore the staff- who are so helpful and friendly. We have never had issues with our mail hold or delivery. I also kept a PO Box here for a year after our move with no problems. I rarely wait for more than a minute or two to be helped and there is lots of parking nearby in the city public parking, out front or on Linden. Absolutely a top notch operation.

Came in to get two passports done. Had to schedule a last minute appointment here because another…read morepost office couldn't take us and cancelled. Cathie was GREAT, handled everything seamlessly and took care of getting it done! Can't say enough good things.

This location keeps delaying mail or returning to sender claiming "insufficient address" even…read morethough the address is correct. Can't call them because the line is always busy or disconnected.

Literally cannot call them. No one answers the phone after the machine says "just wait and someone…read morewill be with you". We have one mailman who is great with our mail... the rest of the time we never know if its even being delivered correctly. I have 2 things that are supposed to be dropped off today and have seen mailman out with the mail but we haven't gotten our mail at all today. This isn't just today though its sometimes a regular occurrence. I'm never sure what to think and know several times they have not had all our mail together ro get to us. It would be nice just to be able to speak to someone there. Idk whats wrong but they have one person on the ball and im not sure what goes on with the others......

Great customer service with positive attitude and smiles every time. These guys rep the USPS…read moreespecially well and very professionally. Thanks for the super service and making every visit worthwhile!

I find the staff friendly and polite. The wait time is minimal, even during busy holidays and busy…read moretimes.

I hate to be divisive and partisan, but there is the US Post Office, and there is the THEM Post…read moreOffice. You pick one, and you stick to it. OK? I used this little Countryside Village Post Office recently when I was visiting my friend in Fayetteville, and it's perfectly adequate. It was close to closing time so that might explain why nobody seemed very friendly but at the same time the USPS is not notorious for being friendly. They were not rude either, and it was nice and quiet and clean and new-looking.

Having utilized this post office over 30 years, there are none better....They have always…read moredemonstrated a strong service ethic... They are friendly and one feels like we all live together in a wonderfully connected community... outstanding service always ... thank you

Came here to do a quick shipment! They have a nice private…read moreparking lot. There were two clerks. I had Jim (?) is definitely the nicer one of the two. He gave me tips/and advice on saving money for shipping a small item, unlike the taller gentleman who wanted me to purchase everything. It was a fast process, I was in and out in 5 minutes!

Really nice post office. All services provided, including passports. M-F 10-2. Service is quick and…read moreclerks are helpful. We had to deal with a new address issue and the gentleman that helped us at the door was nice, patient and pleasant. We will be coming here from now on. The are of Franklin Square is nice and clean. No hobos, or people begging for money like Downtown. Ugh.

So when it comes to mailing out your packages, I recommend coming to this post office. I have been…read moreto many all around the Syracuse area and I always get fair treatment here. The staff are very nice and they always handle my packages with care. They also work very fast, so even when there is a giant line formed...it moves pretty fast. One good thing about coming to this location, is that I always feel I am getting a fair price. I feel like there is some sort of incentive for upgrading people to faster shipping, but I could be totally wrong. The reason I bring that up though, is because when I come here they never seem to try to push me one way or the other. They also never seem to overcharge me. I feel like some of the other ones I have been to always charge me more for things. I remember one particular time that I was shipping a giant box it was going to be super expensive. The employee explained if it was only 2 inches smaller it would be half the cost. I chopped the top of the box off and taped new flaps on it and saved over 50 bucks. This was thanks to one employee who actually cared.

They don't have a parking lot and parking outside of this place is limited in time. There is free…read morestreet parking. The street is very busy. It's always empty-ish when I come in. It costs $1.49 to send mail internationally (under an ounce). I came in to mail save the dates and the woman who helped m was super friendly and kind. There were 2 people I saw working there that day. They have the free flat-rate shipping boxes in the back along with buyable boxes/padded envelopes that are colorful and appropriate for gifts.

Easily identifiable. Staff friendly/helpful. Every time I have come here, there seems to be only 1…read moreperson working even if there is a huge line. May have something to do with the bankruptcy or distress of USPS in general, but seems understaffed.