I booked an 8 hour deep cleaning, for the home of my grandchildren. I'm visiting from Tennessee…read moreand arrived on Sunday, and booked the appt with Citrus Clean Co. on Monday morning after seeing the condition of the home. I'm beyond desperate! I was told that Tammy would be arriving at 9am on Thursday. The company was kind enough to send me a reminder on Wednesday at 4pm to confirm. Fast forward to 8:21am, day of, and the office calls to cancel. I've already paid for and sent to the grandsons to a babysitter for the entire 8 hours today, AND it's going to take 7-10 business days to refund my $648 I prepaid for your cleaning service. You've cost me money now. Your customer service was very friendly, but it's nothing when it only adds up to trouble and frustration for the customer you said you'd provide a service to. Thanks for nothing.

I've never gotten housecleaning before, so I didn't know what to expect. They were very quick to…read morecall me back. The price was average compared to other quotes I got. (I used request a quote on Yelp.) They had an opening the next day so they put me on the schedule. I had to split the payments into two and the phone rep was super patient in sending the invoice to make sure that happened. (FYI - you need to pay the invoice prior to cleaning.) I got a basic one time cleaning, which was two hours of the cleaner's time. I told her to start with/focus on the bathroom and kitchen, and she spent most of her time in the bathroom. As in almost the whole two hours. That's ok though, because afterwards it was immaculate, and I hate deep cleaning the bathroom the most so it was nice to have help with it. She did get to the counters and the kitchen sink, and the kitchen in general was looking nice too. The cleaning was really thorough, the cleaner was polite and professional. This was a once in a while thing because I had a voucher from work I could use, but I would book again.

Good communication, fast response time, fast scheduling time, prompt arrival, quick work time,…read morefriendly, reasonable pricing, overall great value!

Still working with them, satisfied with their work ethic. I had a big job and it will take a few…read moredays.

Fast response and a great lawn mowing job to include trimming and driveway blowing. Plus they offer…read moreother outdoor services as well. Kudos to Dre for bringing his rig into the driveway; I get so irritated with the services that park halfway out into the narrow roads essentially making for one lane traffic. Reasonable rates and multiple payment options.

From the owner: Independent company looking to grow and build happy customers at a fair price! read more

I found CCS for my busy girlfriend who wants a spotless house but is too overloaded with work to…read moreclean to her own satisfaction. Girlfriend is a very demanding woman, a perfectionist, she even finds fault with professional installations and services. But Lisa from CCS has been cleaning here for a month or so now and girlfriend has not uttered a word of complaint. That tells me that Lisa is doing a hell of a good job.

My previous cleaning service couldn't deliver her service due to an urgent issue, and her employee…read moredidn't show up as promised. Since I had a flight booked, I urgently needed a timely solution for the apartment that has been 8 years without proper deep cleaning. Lisa promptly answered my call and reviewed my needs through pictures, offered a fair and upfront price without any bluff, and, together with Tracy, provided the help I needed. Lisa communicated with me clearly and followed priorities and instructions . within 10 minutes, you can tell they are a team who does work efficiently and effectively - they quickly assessed the situation, identified the necessary tools, delegated tasks, and then got straight to work. I would highly recommend Lisa's service to you if you are looking for service with accountability.

Let me start by saying I've never hired a cleaning company before…read more I was looking on yelp for suggestions but not many local cleaning companies had reviews. So after looking at yelp and FB I decided to try Quality Cleaning. I called the phone number to ask some questions. Jordan, the owner, answered the phone and chatted with me a few minutes. He then asked if I was comfortable booking online as it would give me time slots and a quote after clicking the options of what I want. I told him yes and immediately went online. The website was easy to use. I only wanted my bathroom done this time so I selected that. They had an opening the next day. Jordan himself came to my house and was on time. He told me he likes to be there first so he knows how to staff it in the future. He was professional and kind and did a great job. I don't know how prices compare but I thought it was pretty reasonable. The great thing is, you won't be surprised with a charge. You put what you want in the website and it tells you how much it will be. I chatted with him about future jobs and what he can do. I will be definitely booking with them in the future.

Got a cleaning done by this company on last Friday. Was thinking if I should post this since he has…read more5 stars. Didn't want to hurt his reputation. But really this needs to be said. Terrible costumer service. Low quality service and it is over priced.

**PLEASE READ*** Nissa did a fantastic job cleaning my home! She communicated well, showed up on…read moretime, was very respectful and honest, and, most importantly, did an excellent job! I'd hire her again and so should you! You can confidently ignore any of the other negative reviews - they do not reflect my experience with her or quality of her work at all.

Didn't show up at the scheduled time twice and ghosted the 2nd time. Not worth the effort to set up…read morea cleaning appointment with someone so unprofessional.

I reached out to CNY Cleaning pros to do a full gutter clean out, and I was left very impressed…read more Very affordable, reliable and left the gutters looking brand new. Also did a wonderful job of deep cleaning my house!!!!! I had a swing set sitting in my driveway, sealed in box and they asked if I needed help to put it together, i gave them more money than i was quoted, and they put the swingset together!!!! Definitely will be having them come back for more!!!!!!! Ask about services not listed and im sure they can find a way to help you out !!!!!

From the owner: We take pride in our personalized service, treating every home like our own. You’ll never feel like…read more“just another job” — we build long-term relationships with our clients through honesty, attention to detail, and showing up when we say we will. Plus, we’re locally owned, background checked, fully insured, and committed to helping our Central New York neighbors keep their homes clean, safe, and beautiful — season after season.