I've been a postal box customer here since 2012. The manager here is so pleasant. She's always nice, always helpful and never disappoints which is why I've been coming so long.
The male front desk clerk on the other hand is awful. He's always loud, wrong, and continuously gives wrong information. It doesn't matter how calm you are, how you greet him or tell him to have a good day - he's always got that same negative spirit. His energy never changes. Every single time!
This will be my last cycle with this post office because honestly, I don't live in the area anymore and, I am just tired of the guys attitude. It's draining to say the least. I haven't reported him because I hate to report people but this time I just may have to. Why am I in a combative conversation while asking questions about my box?? Why are you also not up to date on your system? One may argue that sure I shouldn't wait until the 10th day to pay my box but that website is a whole nother ball game. You literally can never get in, and then you have to wonder down to the branch which is what always happens to me.
So honestly - he's the reason for the one star. Overall the location, parking, and everything else is great. He kills the vibe every time!
Most likely won't be going back. read more