Plenty of parking. Large post office. Jill was very pleasant and very helpful!…read more They have lots of P.O. Boxes and a self mail machine. Everything you need when going to a USPS

Absolutely horrible ! I had to go here 3 times after my family and i moved to make sure my mail was…read moretransferred and it didn't go to our old address and this week I drove by the old address and all my mail was sticking out of the mailbox, even though I filled out all the correct forms.

If I could give them zero stars I would. Just tried calling them on the phone and after multiple…read moretries for 40 minutes I give up. Phone rings then drops your call after a dozen rings. They must dislike hearing the phone ring. If you are open answering the phone is not very complicated, unless you are an USPS employee. USPS really does not give a crap about customer service.

The worst service ever. I live in the High Point in the Park apartments our manager elected for the…read moreresidence to pick up their packages from the post office do to Covid-19. I am expecting two packages on was scan on June 25, 2020 for delivery and the other was mailed out July 6, 2020 and was scheduled for delivery on July 8th. I received a notice to pick up my package in my mail and when I went to pick up the package and got it home the package was for my neighbor on the third floor. I was kind enough to deliver the package to my neighbor and angry that neither one of my packages had arrived. I strongly believe that the mail carrier put the notices in the wrong mail box and my neighbors have my packages making it a theft because my name and address is on the packages and they didn't have the common decency to bring them to me. I believe that this post office is incompetent to do their jobs correctly. I want my money back.

I am a small business owner and I am at the post office…read moremultiple times a week. The customer service is exceptional!! The front clerks make my day every single time! Gina is one of the best around...always a joy, has taught me so much when shipping for my business, & treats my items with such care! She will be seriously missed when she retires this month! Danielle is fantastic ...she has gone above and beyond for me on several occasions and has the patience of a saint! Peggy is always pleasant and efficient! I am so grateful for the work they do!

My husband and I went to the Oberlin P.O. to renew our passports. Our photos were taken. The photos…read morewere clear and sharp. The clerk stapled the photos on our passport applications. Placed all the required documents in an addressed envelope ready to be sent. She was efficient, very polite and most helpful! HP & JP

I live in Avon Lake so this is my USPS of choice. Always parking and never a long line. The…read moreemployees are friendly. Office hours are a bit odd but it's government run.

Your tele-help is absolutely worthless. I need to speak an agent regarding an URGENT…read moreREDELIVERY NOTICE sent me via SMS TEXT MESSAGE. Your recording is of no use.

I have never been treated more rudely than I have at this post office. Even though my office is…read moreright down the road, I will never visit there again.

I called at 8:15am to get help with ordering business bulk envelopes, before I could even say…read more"Hello" on the phone the clerk gave me a attitude. I asked for help ordering envelopes, she said "No you order those youself". I tried ordering online and the order will not go through. I was on hold, then the clerk came back on with a bigger attitude. She explained she could order the envelopes but she had no idea the information when I could receive them, I questioned her, she snapped back. So I told her she was rude and did not perform well at her job. I will go elsewhere for now on.

Evening tho there is always a line, this post office is always friendly. Plenty of stock along the…read morewalls and bins for last minute needs. Long counters provide lots of room to address and complete personal packages while standing in line. Spring busy times there could be three tellers moving the line quickly

Quiet clean service was nice and respectful. Just needs to be a more cheerful then again it is the…read morepost office lol

Very fast service! Very friendly staff! Offer copy services also a lot more services than you think!read more

I seem to visit this location in waves. I was there yesterday the day before and looks like I will…read morebe again today. John has always taken care of my package drop offs and when I needed something packaged. The prices are a bit much but the same from store to store and I have even tried the nearby FedEx Kinkos and they have similar results - although I end up waiting longer there. Yesterday John took my package gave me a receipt and I was out in under 5 minutes. I will say often its just timing, as I was heading to the car three others were arriving with several packages. The service here has been good and I will continue to use this location for my UPS needs. Thank you John for the great service over the years.

Has to be one of the worst post offices. Their customer service is absolutely terrible. Any issue…read morethat you may bring up with them, they just come up with a million excuses of how it's not their fault.

Generally good service however the guy with long hair has no business being up front. He doesn't…read moredeal with people very well.

Love this post office. Everyone is pleasant, they greet you with a smile. Always helpful.read more