Has to be one of the worst post offices. Their customer service is absolutely terrible. Any issue…read morethat you may bring up with them, they just come up with a million excuses of how it's not their fault.

Try to plan best times to go. Getting there around 4:30 will mean a long line and normally only 2…read morewindows open. At lunch theres usually not a long wait, but still only 2 windows. I think all the post office workers are very friendly and helpful. There are a few regular customers that are very slow and hold up the process, but everyone is very kind and patient. The building itself is very clean, and since the pandemic the workers have begun wearing gloves. Overall, I would say the facility is great for the patient minded

Avoid going to the Post Office for any type of service that you can do online. The wait times are…read morefrequently long. I frequently go around 4 p.m. and there is usually only one or two window open and there are many people waiting. Also the people working there are not the friendliest folk on the planet. If you're see Jeff working, let people cut in front of you until he is available. He's worth it. He's friendly, cordial and very helpful. He seems as though he genuinely cares. Everyone else is mediocre at best and several of the ladies who work there have downright bad attitudes.

Do NOT use this post office; their employees STOLE 19 books from my package!! The books that were…read moreleft were DAMAGED and RIPPED UP (see pictures below). I used media mail to mail 50 of my personal books to my new address. The tracking number the post office gave me stopped tracking my box of books at the 2nd stop. USPS (federal employees) opened my book box, STOLE 19 books out of it (Star Wars and Marvel graphic novels, Star Wars novels, a book about Jesus, several historical books, and 4 books about spirituality). The books the crooks didn't care to steal were carelessly stuffed back in the box and they even ripped The Alchemist's cover completely off. I am extremely disappointed with USPS; our tax dollars pay these criminals' salaries. NEVER USING USPS EVER AGAIN! If USPS or the Post Master General cares to investigate this case of blatant THEFT and PROPERTY DAMAGE (which I doubt they care about), my tracking number was: 9548 0160 1817 0344 5068 07

Shaker Hts is the worst run Federal business; they all should lose their job but their…read more"entitlement" will dictate otherwise. We no longer use them because they either destroy some of our mail or just drop it on the floor and never bend their fat butts down to pick it up. Every week, I am receiving complaints from vendors saying they never received payments mailed weeks prior. CLOSE this location down, they have horrible attitudes, act entitled, and are the laziest humans ever. I should sue them for the amount of stopped payments I need to issue. Postmaster General is next in line to hear about these employees.

This is literally the only business in the small town of Gypsum. This post office in particular is…read moremy favorite because of the awesome postmaster Karen. Karen is very knowledgeable, and goes above and beyond her job duties, and she is the bright spot in my day.

Very conveniently located in an area that has a lot of shopping…read more Easy to access inside to drop letters off in the box inside.

went there to get just a couple international stamps stamp. there were 2 females behind the…read morecounter. one of them was clearly goofing off. she did nothing but pretend to be cleaning her work area or walking off to the back every 5 minutes coming back and pretending to be fixing her work area. this went on until i left about a half hour later. she helped no one . i had two people in front of me and several behind. the first person just needs stamps and the only other girl there got him the stamps. the next person was sending a small 8 x 1o in. package. it took the girl a full 25 minutes to figure out how to do it. she just kept looking at her computer screen and playing with the paperwork. at that point i said to the lady behind me "this is unbelievable" not sure if she heard me. he left & i went to the same girl. she then said to me we're closed. i said what ? she said yep and started to walk away. it was 4:30 i checked my watch. they close at 5 pm. she then changed her mind i guess. returned and rudely said "what do you want ? " i said i just need 2 international stamps. she got them for me and i left. what a rude individual. i guess there is nobody supervising these slackers. i've sent many packages from here to hong kong with other clerks and the process has never taken more than 10 or15 minutes 'tops" the guy in front of me was sending his small package to columbus. what a joke. these individuals need to be disiplined.

I am a small business owner and I am at the post office…read moremultiple times a week. The customer service is exceptional!! The front clerks make my day every single time! Gina is one of the best around...always a joy, has taught me so much when shipping for my business, & treats my items with such care! She will be seriously missed when she retires this month! Danielle is fantastic ...she has gone above and beyond for me on several occasions and has the patience of a saint! Peggy is always pleasant and efficient! I am so grateful for the work they do!

My husband and I went to the Oberlin P.O. to renew our passports. Our photos were taken. The photos…read morewere clear and sharp. The clerk stapled the photos on our passport applications. Placed all the required documents in an addressed envelope ready to be sent. She was efficient, very polite and most helpful! HP & JP