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US Music Store

4.0 (12 reviews)
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Services - US Music Store

Musical instruments and teachers

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3 years ago

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2 years ago

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5 years ago

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Blanca A.

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6 years ago

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4 years ago

Blanca was wonderful! Great customer service and beautiful items for sale. Very reasonably priced. Highly recommend.

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8 years ago

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6 years ago

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7 years ago

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Photo of Blanca A.

Blanca A.

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5 years ago

I loved this place! Good people and very friendly. Have always taken care of me. Highly recommend to all!

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7 years ago

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9 years ago

This music store is great I have bought my ukelele and my violin and they both are great quality the prices are also decent

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7 years ago

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Review Highlights - US Music Store

I went to buy a microphone within my budget (not a very flexible one) but Blanca was so helpful!

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Guitar Center

Guitar Center

(318 reviews)

$$

I've loved the drums the entire 5+ decades of My Life. And randomly browsing My eyes lit upon this…read moreused Pearl drum kit, living in FL. Fast forward to dropping the proverbial hammer, I did the business, paid the $$, and finally - took forEVAh, emotionally speaking (just about 3-4 weeks IRL) - My drum kit arrived in CA. And here's where My magical day manifested. The Drumming Section Guy - Dewayne, the human being in the pics with the super cool hair - assembled the million drum parts while answering all of My newbie drummer questions. And while I was completely engaged & distracted, AllofaSuddenouttaNowhere My new Drum Baby was born! It really felt like Xmas morning, I was sooo, soo excited I almost peed Myself loll. Dewayne educated Me mostly enough that I was able to reassemble 87% of My drum kit at home; if I had to wrestle with that huge box We started with, I'm positive I would have been too overwelmed, given up, and sadly returned it... but That's Not How This Story Ended. Thank You Dewayne. You are a Good Human Being, and I will be forever grateful to You. These Guitar Center folks made a great hire with this one loll.

One of the gears of the tuning pegs was worn down on my acoustic guitar, so I came by on a Saturday…read more9/6/25 around 10:40am to see if they could help. As soon as I walk in, an employee who's sat down at a table with a clipboard asks why I came in today, and I tell him I'm trying to get my guitar fixed. He writes down my info and the make and model of my guitar, and directs me to the repair counter. To my dismay, I see that they put out a sign that said someone will return at 11am on the dot. They have a ton of cool gear to look at so I didn't mind browsing but once it got to be closer to 11:10, I decided to flag down the cashier. He made a call and asked for someone else to let one of the repair guys know I needed help, and said he'd be down shortly. I continue standing awkwardly for at least 10 more mins before Gene finally shows up. Now Gene is a nice guy, he clearly knows what he's talking about. At least to me, someone who's a complete novice at guitars and instruments in general. He inspects my guitar and the worn gear. When I asked him how that could've happened, he explains that due to my tuning pegs having an open-display, it makes it more likely for everything to shift around, which can lead to the gears being worn down over time. When I asked if I could just replace the one worn tuning cog, or if I needed to replace the entire set, he said he could replace just the one cog, but that it may be best to replace the entire set and additionally install enclosed tuner pegs. Considering the install would've been less than $70, I said go for it. I gave it 4 days before calling for a status on my guitar. It was infuriating trying to get a hold of someone from repairs. No one answered so a different helpful rep named Cole told me he'd leave a note for someone in repairs to call me the next day. He apologized profusely and hoped that I'd get help soon. I like Cole. I didn't receive a call from anyone past 3pm the next day so I called them yet again to ask for a status on my guitar. A girl who didn't introduce herself answered and when I explained to her I had spoken with Cole several different times while he tried paging me to repairs, she told me she was going to page me to repairs AGAIN, despite me already telling her my horrible experiences with never getting through to someone in repairs. When I asked if she could just walk over and get someone from repairs to speak with me, she completely ignored everything I had said and told me she was going to page me to repairs. If I had facepalmed myself, I probably would've blown through my skull. Thankfully this time though, someone named Ulysses answered and I explained that Gene helped me and that he it was "just going to be a couple days" to replace the tuner set but that it already had been 4 days, and I've received no status update. Ulysses asked for my name and checked the work order Gene had for me, then tried to explain that sometimes if they're waiting on specific parts to come in, it could take longer. I then explained that Gene literally showed me the parts he was going to use and that it would run me less than $70 for the parts and labor. After that, Ulysses said that he was going to try and work on it and have it be done the same day, and that he'd call me. He did call me later that day to inform me he was finished and that my guitar was ready for pick up whenever. It was a lot of hoops to jump through but I'm just glad someone at least got it done. When I came to pick my guitar up, I did chat with Ulysses about it and he mentioned that repairs was incredibly understaffed and that they're always dealing with so many repair jobs, they can never keep up. It's totally understandable but Guitar Center needs to train their staff to better handle the status updates at least. Kudos to Ulysses for getting the job done for me as soon as he could. Also shoutout to Martin and Cole too for just being awesome, helpful dudes.

Blue Alien Guitar Repair - My new EMG pickups on my BC rich Warlock.

Blue Alien Guitar Repair

(96 reviews)

I brought in my BC Rich and my boyfriend's Les Paul to Steve one for a pickup install and a the…read moreother for a setup, and I'm really glad we did! Steve was super nice and easy to talk to which made the whole experience smooth from start to finish. My boyfriend had P90s installed in his Les Paul and needed it back in time for a gig, and Steve delivered! On my BC Rich he dialed everything in perfectly the intonation is spot on! the action feels just right, and the neck adjustment made a huge difference in how it plays. It's not easy to find someone who works this fast and still pays attention to all the details, but Steve definitely does. I wouldn't hesitate to bring any of our guitars back to him, we live in Long Beach and his shop is so close to us another plus!

I took my Ibanez RG in to Steve for his "Rockstar Setup," and I can honestly say it was worth every…read morepenny! I've had plenty of basic setups before, but this felt like a whole different level of attention and care. He walked me through what makes his Rockstar Setup different and you can tell it's not just a quick adjustment, it's a full dial-in of the instrument. When I got my guitar back it played incredibly smooth, stayed in tune better, and just felt more responsive overall. Anything and everything that could be oiled or lubricated was taken care of. The amount of work and detail that goes into the rockstar set up actually takes a few days and I guess depending on the condition of your guitar the longer it takes. My guitar had a lot of rust on the bridge and tuning keys. One of the saddles was even frozen in place and I couldn't get the string out. Steve took care of it. I didn't even notice how bad the condition of the guitar was in until I saw all of the photos Steve took. (Before and after). Who does that? It's hard to describe, but it actually made me want to pick it up and play more. Everything felt tighter and more precise without sacrificing comfort. The smell of the oil on the bridge and the lemon oil on the neck actually smell good too! You can tell Steve takes pride in going beyond the standard setup and really bringing out the best in the guitar. If you're on the fence about upgrading from a regular setup I'd definitely recommend going for it. I'll be sticking with the Rockstar Setup from now on.

US Music Store - musicalinstrumentsandteachers - Updated May 2026

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