1. Howl Guitars

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    Downey, CA

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    U.S. Music Store - My new 3/4 Don Cortez Tololoche

    U.S. Music Store

    (14 reviews)

    $

    I had an amazing experience at US Music Store! I went in looking to check out a bajoquinto, and the…read morecustomer service was honestly some of the best I've ever received. They were extremely helpful and took the time to tune every bajoquinto I wanted to test so I could properly try them out. Blanca and John went above and beyond to make sure I had the best experience possible. They treated me with great respect and made me feel genuinely welcomed. You can tell they truly care about their customers and want to help you find exactly what you're looking for. Thank you, Blanca and John, for the incredible customer service! I highly recommend US Music Store to anyone looking for instruments or a great experience. I'll definitely be coming back!

    Went in to buy my 1st double bass (Tololoche). I was greeted by Blanca, very nice lady. She was…read morevery friendly and knowledgeable. The other older gentleman there was also very helpfull. They had a great selection of sizes, colors and designs. They had the 1/2, 3/4 and 4/4 sizes in stock. I did ask if it was OK to grab the instruments to look at them before just to make sure. I'm 6'1 so I needed to see which size was suitable for me. They pulled out different sizes and colors so I can decide what to get. Finally found the one, at a great price. They also have the gig bags in stock so I got me one. The gentleman tuned it up and went over it before I left just to make sure everything was OK. Will be coming back here again in the future.

    Institute of Art, Music and Science

    Institute of Art, Music and Science

    (32 reviews)

    $$

    My son and daughter have been taking piano lessons here for nearly a year. The setup at this studio…read moreis that parents wait outside in the waiting room while the children go in with the teacher. There are cameras in the lesson rooms, but parents do not have access to them, only the business owner does. Occasionally, I would sit in with my children, but later I was asked to remain in the waiting room as the teacher felt the kids distracted each other. Recently, a very concerning incident occurred. My son told me that during his lesson, his teacher showed him an image to demonstrate "good posture." When he first described it to me, I wasn't sure what kind of picture it was, and I initially gave the teacher the benefit of the doubt. However, when I later asked Miss Lee (the owner) and the teacher to show me the same image, I was shocked to see what it was. The picture had no real connection to piano playing or posture and, in my opinion, was completely inappropriate in the given context, especially considering it was shown to my son alone in a room with his male teacher. To be clear, the photo itself was not offensive on its own. What made this troubling was the context and lack of relevance to piano instruction. I felt it crossed a boundary of professionalism. I brought this issue directly to both the owner and the teacher on Friday, August 29th, and was told that it would be reviewed with their board. I am sharing this so that other parents are fully informed about the environment and practices here. Every parent has the right to decide what they are comfortable with for their child's lessons, and for me, this situation raised serious concerns.

    I have had both my young sons attend for lessons here for almost two years now. I've had nothing…read morebut wonder experiences with all staff there. Nick was my son's piano instructor and he was absolutely brilliant and patient. My son has learned so much going once a week with Nick. I saw nothing but professionalism with my son. I recommend this place to all colleagues and friends with children. You can see how talented the instructors are and how well the children learn and grow from watching the performances every year. My son grew so confident thanks to Nick who encouraged him so much. As parents, you could most definitely sit-in on with your child during lessons. It's a choice you make as a parent to wait in the lobby is sit with your child. There are cameras in every classroom. It feels safe and comfortable environment. That has been my own personal experience here.

    Guitar Center

    Guitar Center

    (324 reviews)

    $$

    I had an excellent experience with Ulysses! He did an amazing job working on my bass, and I'm…read morereally happy with how everything turned out. His attention to detail and quality of work really stood out. What I appreciated most was the great customer service. He took the time to explain things to me and recommended some products and tips to help me properly take care of my new bass and keep it in great condition. It's always nice to work with someone who genuinely cares about their craft and their customers. I definitely appreciate Ulysses' work and would recommend him to anyone looking for quality bass setup and service!

    I am extremely disappointed with my recent experience at Guitar Center. I ordered a brand-new…read morespeaker Mackie Thump215XT 15" 1,400W and paid for a new product, but what I received was clearly a used speaker, Mackie Thump 215 which is a different model. The packaging appeared to have been opened, and the item showed signs of previous use. When customers pay for new equipment, they expect to receive exactly what was advertised. Receiving a used item instead is unacceptable and reflects poor quality control. This experience has made me question Guitar Center's commitment to customer satisfaction. I hope Guitar Center takes responsibility for this issue and improves its processes to ensure other customers do not have the same experience. I suggest is that you check everything before you leave the store make sure you're getting what you paid for!

    Howl Guitars - musicinstrumentservices - Updated October 2026

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