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    US Mortgage

    3.0 (1 review)
    Closed 8:00 am - 7:00 pm

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    4 years ago

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    NVR Mortgage

    NVR Mortgage

    (42 reviews)

    We worked with NVR on a warranty ticket for a water leak in our new construction home. They were…read moreresponsive and got the issue resolved quickly. My husband and I are grateful for Gabe and his team of contractors for helping us through a stressful time.

    I chose NVR Mortgage because I believed using their preferred lender would make purchasing our new…read moreRyan Home a smooth and seamless experience. Unfortunately, my experience was the exact opposite. From the beginning, my husband and I acted in good faith. We signed our purchase agreement in October 2025, provided every document requested, paid for the appraisal and credit reports, and remained committed to closing on our home. We even accepted using NVR Mortgage because we were told our $28,721 seller incentive depended on financing through them. As we moved closer to closing, I began noticing inconsistencies with the interest rate, discount points, and loan costs. Rather than ignoring my concerns, I asked for explanations and requested transparent pricing. Instead of receiving clear answers, I experienced delays, inconsistent information, and a lack of transparency regarding my loan. The most devastating part of the experience occurred just days before our scheduled March 26, 2026 closing. After receiving what appeared to be final approval, wire instructions, and completing our New Home Orientation, we were suddenly informed that our loan had been denied approximately 48 hours before closing. At that time, I was already dealing with serious medical issues and had been hospitalized twice during the loan process. Rather than working with us to resolve our concerns, the process became increasingly stressful and emotionally exhausting. What should have been one of the happiest moments of our lives became one of the most traumatic. What makes this experience even more difficult to understand is that shortly afterward we were able to obtain financing through another lender using substantially the same financial information. That left us questioning why we had endured months of confusion, uncertainty, and emotional distress. This experience affected far more than a mortgage transaction. It impacted my health, my family, my peace of mind, and what should have been a joyful milestone as newlyweds purchasing our first home together. I believe borrowers deserve transparency, honesty, timely communication, and consistency throughout the mortgage process. Based on my experience, I did not receive that level of service from NVR Mortgage. I sincerely hope the company reviews its lending practices and communication processes so that future homebuyers do not experience the confusion, stress, and hardship that my family endured.

    Revolutionary Mortgage Company

    Revolutionary Mortgage Company

    (2 reviews)

    The staff at Revolutionary Mortgage are very knowledgeable when it comes to getting the lowest…read morepossible interest rate on your mortgage. Skip will go the extra mile for you and work harder than anyone out there to get you the best rate. For anyone looking to get a mortgage, even without the best credit, you should highly consider calling Skip at Revolutionary Mortgage.

    I made an initial contact to this New Market office about 6 weeks ago with a lengthy email…read moredetailing me & my husband's current income, employment situation, debt history etc so that they had a lot of info about us prior to their follow up call so that they knew what they'd be dealing with prior to them following up. I did get receive a phone call from Skip, mortgage broker & owner of Revolutionary, the next day. He was pleasant to talk to on the phone and during our conversation I indicated we were just beginning the home buying process but not sure if we would qualify as my credit score was already on the bubble for being Fair/Good and I really can't afford my score being adversely affected even a few points with an unnecessary check. I also let him know I don't work; however, but my husband has a good income yet awful credit. So I stated I was very uneasy about having our credit ran unless he really thought he could help us. I even verbally provided my credit score to him which I knew was within 8-10 points. He insisted he would need to run it to get the full picture. He stated that there are so many mortgage programs out there and felt certain he could find one work for us. Ultimately, I did give permission for him to do so BUT I NEVER HEARD BACK FROM HIM AGAIN despite me leaving multiple voice mail messages and even spoke with him twice as he stated he was on his way out the door and promised to call me that evening. Alas, never heard from this guy again. I'm assuming he couldn't make any money off of us & we just were not worth a 5 minute phone call. All I expected was some mere courtesy by letting me know! He even promised to provide me with a physical copy of my credit score which he is actually mandated by law to do so. Never got it. Beyond unprofessional & rude! Luckily I found a reputable & knowledgable broker who found us a loan. This is my first public negative review of any company because my husband owns a small local business and we know how detrimental they can be to the success of a business. It's unfortunate but this guy deserves it! If you are shopping for a lender, take my advice and get personal recommendations from family, friends, and/or co-workers. DO NOT RANDOMLY PICK SOMEONE OFF THE WEB LIKE I DID.

    US Mortgage - mortgagebrokers - Updated August 2026

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