The two ladies who work in this post office are outstanding. Kind, friendly, and very helpful…read more Definitely my new favorite location when I need to mail a package, registered letter, etc.

The workers walk around smoking weed while they delivering the mail they are rude and have bad…read moreattitude.

Last week, I had to send some important documents off. I usually go to Highland, but didn't want to…read moredrive that far. My experiences at the Tolleston branch were soooo horrible, just got tired of the rudeness. This was at least 2 to 3 years ago. My parents used money orders, it's just what they believed in. So when I'd go, the machine would always break down. It was terrible. One lady was so horribly rude, it was ridiculous. When I'd come in she'd roll her eyes, and just be surly!! Then she'd whisper about me to her collegues. This was the 15th & Broadway mostly. Just got tired of horrible service. When I walked in the post office, Teala, hope I spelled it right, was helping another customer. She was so pleasant, conversing with the customer, not rushing her away, answering all her questions. Then the next customer she did the same, accepting her box with no problem. Then it was my turn. I explained what I needed, she explained the process, and even printed my receipt without me having to ask or press the button. She was very thorough and that was definitely A1 customer service. Now I also agree with another persons review. The post offices are waaayyyyy out of date. No self service machines, dark and dingy, still using the old money order machine, and the look is still from the 70's. Not sure what we need to do to get an upgrade, but hopefully it will happen soon!! But thank you Teala, I lost hope in my local post office, and now considering returning.

I used to think all US post offices were about the same. Then I moved to Gary, IN…read more It's a little on the dingy side and everything is in various states of disrepair, but that's easy enough to overlook. The real problem is only one person works there, which can make things a little slower than usual. It's not Brenda's fault; she's doing the best she can with what she's got, but it still kinda blows. Probably worse for her, though, so I try not to act like a turd when I'm there. Case in point, the computer system wasn't working one day, so as the lone employee, Brenda had to simultaneously assess the problem, call the help line for assistance, retrieve packages for people with delivery notices, and rescue someone who couldn't unlock her PO box. Needless to say, it took a while for me to get my stamps. Also, they are closed every day from 12:30-1:30 so Brenda can have lunch. That's totally reasonable, but it doesn't happen in places that have more than one employee. Grrrr. And every now and then you find a handwritten note taped to the door saying "Sorry, we're closing at 3:00 pm today" or something similar. Don't get me wrong, Brenda is awesome and she has a really cute hairstyle, but all these USPS shortages are really bumming my stone. BTW, pick up M-F is 5:00 pm, 12:00 on Saturday.

You shouldn't develop a complex going to the Post Office as you would visiting, lets say the…read moredentist. But, this post office is unique.....they are awfully unorganized and supremely understaffed. Reasons One May Develop a Complex: 1. You've stood for 2 hours in a line for something that will only take you 43.4 seconds. 2. The service person behind the desk has a horrible attitude and/or abrasive demeanor. 3. They stop periodically to chat with each other, change shifts, or take a break in an already understaffed situation. 4. The person behind you starts muttering about the length of the line, the service, blah..blah in hopes that you will engage in the conversation too. 5. By the time that you leave this post office, you look at your watch and realize that those two completely wasted and obliterated hours of your life will NEVER EVER be returned to you again. Perhaps the only good thing about this post office is the fact that we still have snail mail in this highly saturated digital age.

The service is always great! Employees are always very…read morehelpful and friendly. Will definitely go back.

I came in to send a package, the line was long but I was in and out the ladies behind the counter…read morewere very efficient. Tyna was exceptional, the place was very clean.

With the way our world is, these guys just keep going! They are friendly and smiling all day long…read moreand no matter what happens, they do their best to take care of things, to the best of their ability. They do such a great job and I appreciate all you do! Keep up the good work!

Great service, very professional yet friendly staff. I went there to mail some stuff and apply for…read morea passport. The lady that helped me with my passport was super helpful and very nice. The location is easy to find, plenty of parking space.

Not good l. Just listening to your robot it's pretty evident what is wrong withe the U S Post…read moreoffice. No service when calling CP post Office, mail consistently being delivered to wrong houses like the employee doesn't know how to read numerals or addresses. This is pretty serious here in CP.

This is one of the busiest Post Offices that I've ever seen in terms of the sheer number of people…read morewho are in and out at any given time of day. With that being said, it's disappointing that the staff often moves at such a slow speed regardless of the number of people in line. Without exaggeration, I've seen lines of customers out the door on several occasions, with no apparent reaction or sense of urgency on the employees' part. This location has an automatic postal machine (APC), which I'm sure was installed to help alleviate customer wait times, but this location really could stand to have two APC machines. It seems that many customers not wanting to wait in the long lines trickle over to the APC, and it further seems that a good percentage of those customers have never used one before, which makes the "efficiency" of the APC a moot point when you're waiting for slow employees AND slow first-time APC users. My bottom line recommendation is that if you must mail something here, come after-hours (this location is open 24 hours) and use the APC. You'll get a lot more done, a heck of a lot faster.

just moved to this area and still yet to get my mail. went in post office several times to sort out…read moreand they really do not know what they are doing there. was no resolution other than pass the buxk.

It's another post office. Employees are as friendly as they need to be as they give you your…read morereceipt and show you where you can find the tracking number and let you know that you can complete a survey about your visit. Post office appears to be the most cost effective option to send small packages under 5 pounds. Don't forget your stamps.

I usually use this post office for my ebay needs and they do well. Except for the post box outside…read more I don't understand why they don't scan in a bubblemailer so that it shows they have the item. The workers are great but they need to understand these are things we pay for when purchasing a shipping label I don't have to stand there and bug them I drop and go. I expect the same in return.

I like coming here more than the merrillville location. I sell a lot of jewelry and artwork I make…read moreon etsy. I do need to ship off quite often. The merrillville location is busy no matter what time I get there. Usually the line is almost near the door. I cannot even begin to count the number of times it's taken me over 20 minutes to get to the register. I've really enjoyed how speedy it is in the Schererville location. They are busy but also seem to be quicker and have more help. The workers are not rude like I feel they have been in merrillville. I even call them on the phone to ask about postage on different weights because sometimes I just need to use 2/4 stamps. They have never been short with me. I really don't like going to any post office but I would say its one of the better locations.

We have had no issues receiving mail at our business for the past several months, despite the road…read moreclosure sign. The road is open and accessible to businesses and residents; it is simply closed to through traffic. Now that we have a new postal carrier, we have been told that their supervisor instructed them not to deliver our mail because the road is "closed." As a result, we are now expected to drive to the post office every day to pick up our business mail. The road is accessible. Our business is open. Residents and businesses along the road can come and go normally. Mail has been delivered without issue for months. Can someone please explain why a change in postal carrier suddenly means our business is no longer eligible for mail delivery? This simply does not make sense. We would appreciate this being reviewed and our normal mail delivery being restored.