Even after a complete remodel/renovation...the new staff can't seem to make MTO subs that are…read morephysically edible. A half sub with no extra condiments/addons should not look like a shotgun was used to apply the contents of said sub. What I received was an open faced MESS that I immediately returned. Get some training in there on how to make a normal sub.

Wrong orders, burnt food, missing food items when ordering , workers have no clue what they are…read moredoing , they are focused on distractions

Hours are 5am-11pm despite Google claiming 24 hours. Small store so some items may not be availableread more

Adam & Eric are both great! Adam is a wizard when it comes to cars and take care of us every time…read morewe go in for service. I also love how up front and honest they are! I would suggest anyone to use these guys and we will continue to always do so! Thanks fellas for rest service always!

My car was having the usual issues that apparently all Chevy Equinoxes have, and when I called, I…read morespoke to Eric and he knew right away what was going on with it and got me an appointment the next day! I was so thankful as I need my car to get to work. He constantly kept me informed as to what was going on... what they were finding... and what would need to be done. He gave me the choice as to what was going to be done.. didn't just do it and then charge me an arm and a leg! It was amazing to actually find an honest mechanics shop and after getting my vehicle back, and quickly, I have never had a problem since. I will recommend this shop to ANYONE needing help with anything wrong with their vehicles. Thank you guys!!! You are now my ONLY mechanics!!!!!!

Great place to stop by to get gas or food. It has liquor, food, snacks, bathrooms for the public,…read moreand anything else you would need. They are NOT understaffed and the place is spacious

Deli is a joke, waiting for food 15 minutes, no one works together. Some of my hot food was…read moreprepared before the cold sandwiches and sat on the counter getting cold. In fact till we go to our destination it was cold anyway.

Nov. 2025 | Low Prices, High Marks…read more Customer service - 5 out of 5 Wait time - 5 out of 5 Cleanliness - 5 out of 5 Atmosphere - 5 out of 5 Food quality - 5 out of 5 First time at Rutter's since they're rare in my area. Think Sheetz, but better. Huge food selection, shockingly low prices. I went overboard on hotdogs (they all looked too good). See photos for reviews. Honorable mention to the men's restroom: easily one of the cleanest public bathrooms I've ever seen. I'll be back whenever I'm in the area.

Running low on fuel for the car and needing a lunch break, decided to stop in here…read more Gas you pay and full up. Inside the store: Bathroom are clean though might have to wait. Rows of snacks if you want and some phone accessories. Self-service kiosk to order order food and drinks. After ordering you bring the receipt to pay at the cashier then wait for your order to be made. I ordered: - bowl of chili - regular (not pictured) - small bowl that you can add cheese to it. I chose not to. It was satisfying. - churro fries with powdered sugar and cocoa powder. I wasn't expecting to fall in love with these and wish we ordered more. - Hazelnut Shake was the perfect combo to the fries. It wasn't sweet. - Egg Nog Shake is seasonal and has a bit of sweetness after taste. If you need a break this is a place to go.

Had my car inspected here. They didn't pass it because of "right inner tie rod had some play"…read more My husband, who used to be an inspections tech back in the day in PA, checked it. NO play. He calls them- they said "oh the paper does say right, we meant left." And this was also after we bought the part to change it. Guess what- NO PLAY on the left either. He calls and they said he's doing it wrong. He takes it to them for them to show him where the play was. It's so minute- and definitely not the 1/4 inch it takes to fail an inspection. He takes it to another inspection station- guess what- IT PASSED. And this is after he asked them to look at this particular "issue." They said it was so minute- it's not even a concern at this point and will be fine. This company stole money from us. They should not have failed our vehicle based off of PA laws. Do not go here!!!!!

I was driving back to Upstate New York from seeing the solar eclipse in Asheville, and a horrible…read moregrinding noise started to come out from under the hood of my 2001 Honda Civic in Northern Virginia. I couldn't figure out what it was, and kept driving, until finally, in a small town in Pennsylvania I'd never heard of, the battery light flashed on, and I pulled over into a gas station parking lot to find that the belt running my alternator and A/C compressor had snapped. What a nightmare. I've never had a car break down before, let alone on a long roadtrip, and it's always been one of my worst fears. Yet, as luck would have it, I was just a quarter-mile down the road from HC Automotive, and when I walked in holding my broken alternator belt, half an hour before closing, Jon not only managed to reassure me with a calm explanation of the potential causes, but immediately ordered a replacement belt, and printed out a map for me so I could drive to his shop on the back roads, without having to pay for a tow. When he looked at the engine and discovered that the A/C compressor pulley had seized up--a fix way more expensive and way more time-consuming than just a new belt--he suggested we instead replace it with a shorter belt for an A/C-less Civic, bypassing the A/C compressor, and thus enabling me to continue my drive (albeit sweatily). He spent quite a bit of time on the phone trying to find the belt, but it was the end of the day, and parts for a rare version of a 16-year-old car aren't that easy to find, and so he wouldn't have been able to get one until the next day. So he instead put in a generic belt of the right length, albeit with one fewer rib. Hooray! It worked perfectly, and got me all the way home, turning what I thought was going to be an overnight stay into just a few hours' delay. The cost was $246, of which $38 was for the belt, and $175 for an hour and a half-ish of labor (the last hour of which was after the posted closing hours). Plus, his shop has free coffee, wi-fi, a clean restroom, and a good assortment of golfing magazines :). Thanks, Jon!

Every single time I come in here everyone is always welcoming. Never had a problem. Love the…read moreupdates to the store as well.

My mother was verbally assaulted there by a man blocking the gas pumps. She did not have her phone…read moreon her and ran into the store for help. The cashier refused to call the police or demand that the man leave the premise. The aggressive man eventually did leave, but returned as my mother was fueling her vehicle and continued his abuse. Ultimately, my mother stopped fueling out of fear and left.

Hess Garage had gotten my car in the second I was having issues and repaired the problem within two…read morehours. Very pleased.

We came across HESS Garage several years ago and have had only numerous positive experiences with…read morethem.Their family owned and take pride in their work and treat their customers like family. Our hearts are broken over the tremendous loss of Elvin. Calvin stepped up to the plate and hasn't missed a beat. A few examples of their exemplary services - Our daughters car broke down leaking fluid all over the Carlisle Pike and Calvin came in clutch with the rollback and towed her car immediately to their shop. What we were expecting to hear was that the transmission was done, but after careful review it was actually a connecting piece that rusted out. Within 2 business days her car was fixed and back on the road. Our other daughters car kept throwing the service engine soon light. Calvin completed his research and quickly determined the root cause. The fix was completed the next business day and the car runs beautifully. I have have had numerous positive experiences with this family and wish only the best for them as they enter a new chapter in their lives. May God bless them in many ways as they have blessed and taken care of their customer family so well over the years. You will be missed tremendously!